Thai Samsung Electronics Co., Ltd.
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Officer, IT Solutions
atThai Samsung Electronics Co., Ltd.Position Summary
Role and Responsibilities
Job responsibilities
- Support users and troubleshoot IT-related problems according to priority/ user/ project requirements by phone, remote support, or onsite support
- Investigating, diagnosing, and solving computer software and hardware faults, repairing equipment, and replacing parts
- Supporting the IT Implementation projects and coordinating with vendors and all concerned departments
- Ensure network systems and server function smoothly (performance monitoring) and identify key improvements
- Administrator of Active Directory (Manage user and group policy), Manage Authentication in File Server and Group Policy (GPO)
- Administrator of Cisco IP Phone system, Cisco Wi-Fi (ISE and wireless controller)
- Administrator of VPN system
- Network Administrator and monitoring
- Managing Firewall Rule for new application request
- Managing and monitoring security systems such as Antivirus, Malware Detection System (MDS), Samsung Global Security Platform (SGSP)
- Manage and operate Time & Attendance Server, Print Server, File Server, DHCP Server, Backup Server, and CCTV.
- Handle IT expenses execution and payment process
- Support on VDO conference sessions, Company activity, and VIP visitors based on user requirement
- Provide any ad-hoc support or report request by a supervisor, RHQ, or HQ.
Qualification
- Bachelor's Degree in Information Technology, Computer Science, Business Computer, MIS or other related field.
- 1-2 years of experience in IT Support.
- Ability to learn new technologies
- Able to work with team, quick learner and self-motivate.
- Basic knowledge of IT Operation, IT Planning, Windows operating system, Network, O365, Active Directory and Group Policy, Network TCP/IP, Cisco Network, Hyper Convert, VM Ware and Backup Solutions
- Good English for communication.
- Strong in service mind
Skills and Qualifications
- Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope. Follows standard practices and procedures
- Normally receives detailed instructions on all work
- Typical entry point for university graduates
Skills required
- English (Good)
Experience required
- 1 years
Salary
- Negotiable
Job function
- IT / Programming
Job type
- Full-time
Company overview
Size:500-1000 employees
Industry:Electronics / Electrical Equipment
Location:Bangkok
Website:www.samsung.com/th
Founded in:n/a
Ranking:4/5
For over 70 years, Samsung Electronics has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronic ... Read more
Why join us: This is the beginning of all things possible at Samsung. From your desire to discover, our products are born. Creating innovation for all, not just the fortunate few. And where others stop at that, we accelerate discoveries and possibilities. With our endless ability to predict the next big wave ... Read more
Head office: 33rd- 35th Floor, Empire Tower, 1 South Sathorn Rd., Yannawa, Sathorn, Bangkok 10120
Benefits
- Five-day work week
- Education Allowance
- Transport Allowance
- Health Insurance
- Professional development
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