Job Summary

We are looking for an experienced and proactive Software Business Analyst [Mid-Level] to join our Bangkok-based team.

In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation.

You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget.

Key Responsibilities

• Lead business analysis work during pre-sale and project delivery.

• Meet with clients and stakeholders to understand business needs and project goals.

• Gather and document business, functional, and non-functional requirements.

• Translate requirements into clear user stories for the development team.

• Create process flow diagrams to explain system workflows.

• Work closely with developers and architects to design practical solutions.

• Participate in Agile/Scrum activities such as sprint planning and reviews.

• Validate solutions during development and UAT.

• Identify risks and communicate issues early.

• Use AI tools to help analyze requirements and organize information.

• Mentor junior or mid-level Business Analysts when needed.

Requirements

• Thai Nationality

• 5-7+ years of experience as a Business Analyst in software or system development.

• Experience working on complex software projects with multiple stakeholders.

• Fluent in English and Thai (spoken and written).

• Strong communication, analysis, and problem-solving skills.

• Experience working in Agile/Scrum environments.

• Familiar with tools such as Jira, Confluence, or similar tools.

• Understanding of APIs (REST) or data analysis (SQL) is a plus.

• Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.