Aspire Lifestyles Thailand is a global leader in concierge and lifestyle services. We support high net worth individuals by delivering personalized, premium services - from restaurant and hotel reservations to complex travel planning and exclusive lifestyle experiences worldwide.

We are seeking a Lifestyle Concierge to act as the primary point of contact for our clients, delivering exceptional service and tailored solutions. This role is ideal for individuals who are passionate about customer service, enjoy problem-solving, and have a strong interest in global lifestyle trends

Location: GPF Witthayu Towers (Within walking distance from BTS Ploenchit & MRT Lumphini)

📌 Important Working Conditions

Before applying, please ensure you are comfortable with the following:

Rotating shift schedule (5 working days per week)

Required to work on weekends and public holidays as assigned

Must be able to work morning, afternoon, and night shifts

100% on-site position

Key Responsibilities:

Handle customer requests via phone, email, and/or chat channels

Research and fulfill requests across dining, entertainment, travel, sports & recreation, shopping, roadside assistance, home services, and unique lifestyle needs

Provide accurate, timely, and professional responses to inquiries and complaints

Ensure service delivery aligns with contractual scope and communicate any limitations effectively

Participate in team meetings and training sessions to stay updated on client requirements

Utilize internal systems and web-based tools to manage customer data and service requests

Adhere to company and client policies in all customer interactions

Safeguard customer data and escalate issues when necessary

Requirements:

Bachelor's degree in any field (or equivalent work experience)

Previous customer service or call center experience is an advantage (0-2 years acceptable for entry-level roles)

Fluent in Thai with good command of English (spoken and written)

Strong communication and active listening skills

Ability to handle high-volume calls and multitask effectively

Good problem-solving skills with a service-oriented mindset

Basic computer skills (MS Office, CRM systems, web research)

Ability to work in a shift-based environment (including weekends and night shifts)

Strong attention to detail and accuracy in handling customer information

Positive attitude, patience, and emotional resilience when dealing with customers

Team player with good interpersonal skills

Essential Job Duties and Responsibilities:

Description:

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