Org. Setting and Reporting

OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This position is located in the Information Management Unit of OCHA Regional Office for Asia and the Pacific (OCHA ROAP), based in Bangkok, Thailand. (OCHA ROAP), of which its objective is to provide all related Information Management services, both through remote support and physical deployment, to all OCHA offices across the Asia Pacific region. The incumbent reports to Regional Information Management Officer, OCHA ROAP.

Under the direct supervision of the Regional Information Management Officer, and overall supervision of the Head of Office, the incumbent is required to perform the following functions: Databases & Data Analysis: Support coordination and monitoring of data collection and analysis activities, especially sectoral data (e.g. 5W - Who does What Where and When), assessment data, disaster data, vulnerability and other operational datasets. Serves as a focal point to maintain Common Operational Datasets (CODs), vulnerability data, hazard data, and other relevant datasets. Support team members with data cleaning from primary or secondary sources and maintaining databases/data systems. Support team members with document requirements, background information and methodology used for information management activities. Perform data analysis and contribute to situation updates, needs analysis reports, response plans, contingency plans and monitoring reports. Design, develop and manage the content of databases, spreadsheets and other data collection tools. Perform the analysis of location specific datasets. Develop, maintain and share key coordination tools such as contact lists, mailing lists, events calendars etc. Data Visualization: Design and develop information products such as infographics, snapshots, maps, charts etc by turning data into graphical products to convey messages and a storyline while adhering to OCHA standards. Develop and maintain online interactive dashboards and online data services independently. Contribute to develop advocacy materials including posters, presentations and other visual materials. Supports the production and updating of map products and online services. Assessments/Surveys Analysis: Support coordination of the information management components of the needs assessment and survey data collection initiatives. Design and develop data collection and survey tools including KoBo toolbox for needs assessment and other surveys. Support assessments and needs analysis initiatives and contributes to needs assessment reports. Design and develop analytical dashboards of assessment/survey results. Web Services: Maintain relevant online platforms and services independently. Support content management of the relevant web platforms, undertake quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards. Other functions: Serve as a focal point ensuring appropriate dissemination of meeting minutes, assessment reports and other information products to relevant partners. Support organizing and managing coordination meetings. Provides information management support during emergencies, including sudden-onset crises or corporate humanitarian response operations, through both on-site and remote support. Contribute to the search for approaches and methods that will lead to innovative data products. Any other duties may be requested by the Head of Office and Head of the Information Management Unit.

Competencies

Professionalism: Knowledge of information management and record keeping in electronic media. Ability to provide maintenance and disposition of records, including appraisal and migration management; records preservation and description; and research practices. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

A first-level university degree in computer science, data science, analytics, information management, information science, information systems, information technology, geographic information systems or a related field is required.

Job - Specific Qualification

Master’s degree or equivalent in computer science, data science, analytics, information management, information science, information systems, information technology, geographic information systems or a related field is desirable.

Work Experience

A minimum of 2 years (or no experience if graduated with advanced university degree) of experience in applied analytics, business intelligence, information management, GIS and mapping, information systems, information technology, data management, data visualization or is required. Experience with managing information in disaster response or complex emergencies or disaster preparedness is required. Experience in information management in natural disaster response and preparedness in Asia-Pacific region is required. Experience in using data to advance decisions, strategies and execution is required. Experience in Advanced Excel, Power BI, Illustrator and KoBo toolbox is desirable. Experience in the United Nations Common System or international organizations is desirable.

Languages

Assessment

Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice

Candidates must be Thai nationals. Appointment against this post is on a local basis; candidates shall be Thai nationals and will be recruited in the country or within commuting distance of the ESCAP office. If no suitable local candidate is identified, Thai nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to Bangkok in the event of an employment offer. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.