ทักษะ:

Electrical Engineering, Industrial Engineering, Mechanical Engineering, Electronics, Automation

ประเภทงาน:

งานประจำ

• Analyze performance of each unit and determine improvement guidelines.
• Oversee and develop Operation processes from Planning.
• Execution.
• Delivery.
• Service.
• Customer.
• Connect work across Service, Technician, Refurbishment, Warehouse, Logistics, and Operation Support functions.
• Create standards and systems to support business expansion.
• Analyze and improve Productivity, Capacity, Utilization, and Service Level.
• Reduce losses, lower costs, and increase resource efficiency.
• Drive Continuous Improvement, Lean, and Process Improvement initiatives.
• Manage and develop teams at Manager, Supervisor, and operational levels.
• Develop leaders in each Function for effective management.
• Build Accountability and Performance Management systems.
• Serve as core resource for solving complex Operation problems with business impact.
• Analyze Root Cause and determine Corrective/Preventive Actions.
• Make decisions under time, budget, and resource constraints.
• Analyze Operation Cost and identify cost reduction opportunities.
• Manage Budget and Resource Allocation appropriately.
• Understand relationships between Operation Cost, Productivity, Customer Service, and Business Profitability.
• Support executive decision-making with data.
• Address Operation issues affecting key customers.
• Coordinate with Sales, BD, Finance, HR, Engineering, and related departments.
• Present problems, situations, and solutions to senior management.
• Introduce Technology, Automation, and Data Analytics to develop Operation systems.
• Drive transformation from individual excellence to system excellence.
• Prepare Process, People, and Technology readiness for company growth.
• About you.
• Bachelor's degree or higher in Mechanical Engineering, Electrical Engineering, Electronics, Industrial Engineering, or related field; GPA 2.8 or above.
• 10+ years of Operation Management experience with Manager-level or equivalent team management experience.
• Responsible for Operation across more than 1 Function or End-to-End Operation management experience.
• Experience managing diverse teams including Technician, Field Service, Warehouse, Logistics, Customer Service, and Support.
• Ability to analyze problems, establish systems, and make decisions based on data rather than intuition.
• Business Acumen: understand Revenue, Cost, Productivity, Profitability, and Customer Experience.
• Clear track record in Cost Reduction, Productivity Improvement, Process Improvement, or Service Improvement.
• Strong Leadership: capable of managing and developing supervisors and large teams through management structure.
• Strategic Thinking and Execution Excellence: think big picture and execute details to make plans real.
• Proficiency with Excel, Power BI, Dashboard, and Data Analytics for performance analysis and tracking.
• Executive-level communication and presentation skills; able to present Business Cases, Performance, and Problem & Solution systematically.
• Proficient in MS Office and Microsoft 365; good English communication (TOEIC 600+ considered favorably); valid driver's license; able to travel to other provinces as needed.