Metro Systems Corporation PCL
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Customer Support (Desktop Support / Service Desk)
atMetro Systems Corporation PCL- Provide client support and technical issue resolutions for users via calls, remote or onsite support
- Able to troubleshoot and solve basic computer and network problems.
- Document problems and resolutions for future reference and analysis
- Configuration of client's equipment to access network resources
- Configure software to connect to Internet application servers and any other servers that is running in the environment
- Identify and correct or advise, on operational issues in client computer systems.
- Knowledge of Computer Hardware, Operating System: Windows7/ 8/ 10
- Bachelor's degree or higher in Computer Science, Information Technology, Business Computer or related fields
- No experience is required
- General understanding of OS and application operations related to company offered services is required
- Good troubleshooting and problem solving skills
- Good command in English both writing and speaking.
- Good customer service skills
- Strong coordination, organization, teaming and communication abilities
Experience required
- any or no experience
Only Thai nationals can apply
Salary
- 17,000 - 25,000 THB
Job function
- Customer Service
- IT / Programming
Job type
- Full-time
Company overview
Size:500-1000 employees
Industry:Information Technology
Location:Bangkok
Website:www.metrosystems.co.th
Founded in:1986
Ranking:3.5/5
Metro Systems Corporation (Public) Co., Ltd. was founded on 6 January 1986. The Company started its business by being the first distributor of IBM products in Southeast Asian. After that, the Company expanded by distributing IT solutions and providing services from other leading IT companies so that ... Read more
Why join us: At Metro Systems Corporation PCL, we believe our employees are our most valuable asset. We offer opportunities to work with leading IT and technology businesses in Thailand, with intensive learning and development programs to help you grow your career. We foster a collaborative environment where inn ... Read more
Head office: 400 Chelermprakiat Rama 9 Road, Nhongbon, Prawet, Bangkok 10250
Benefits
- Annual bonus
- Pension Fund
- Life Insurance
- Learning & Development Opportunities
- Professional development
- Transport Allowance
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