Role: Field Service Engineer, Specialist

Location: Interlink Bangna

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

Responsible for managing field service operations and providing technical support to customers. The role ensures timely issue resolution, coordinates service activities with internal teams, drives service efficiency and productivity, and maintains high customer satisfaction through effective communication and quality service delivery. Requires a strong engineering background, technical problem-solving skills, and 5-7 years of relevant field service experience.

Role

Responsibilities

• Provide technical support and troubleshooting for customer equipment and systems.

• Coordinate field service activities to ensure timely and effective service delivery.

• Collaborate with Engineering and Customer Support teams to resolve technical issues.

• Monitor service performance and labor productivity to drive operational efficiency.

• Maintain high customer satisfaction through excellent service and communication.

Role Purpose

• Ensure field service operations are delivered in accordance with company standards.

• Support customer requirements with timely and effective solutions.

• Improve service quality, productivity, and operational performance.

Qualifications

• Bachelor's degree in Engineering or related field.

• Minimum 5-7 years of relevant field service or technical support experience.

• Strong technical, analytical, and problem-solving skills.

• ood knowledge of company systems and service-related applications.

• Strong interpersonal, communication, and teamwork skills.

• Good command of English communication.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan

• Have peace of mind and body with our health insurance

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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