Category Operations Associate

atFastwork Technology Co., Ltd.

Category Operations Associate

Bangkok, Thailand (Full-time)

We’re looking for a detail-oriented and proactive Category Operations Associate talent to join our dynamic CMI team and help strengthen the operational backbone of the most powerful freelancing platform in Southeast Asia. As the No.1 Everything Store for Services in the region, we’re continuously evolving how businesses and individuals connect with top-tier professional expertise. In this role, you will play a key part in supporting KOL, affiliate, and campaign operations, ensuring seamless execution across online and offline initiatives. You’ll work closely with cross-functional teams, contribute operational insights and creative ideas to campaigns, and help drive scalable, efficient growth that supports both our partners and Fastwork.

Responsibilities:

KOL Management
  • Identify, contact, and coordinate with KOLs for CMI campaigns across all product categories.
  • Build and maintain a database of KOL contacts and profiles.
  • Negotiate terms and manage KOL partnerships.
  • Process payments and handle all financial transactions with KOLs.
  • Monitor and report on KOL campaign performance.

Affiliate Program Management
  • Source and recruit affiliates to participate in the affiliate marketing program.
  • Manage affiliate relationships to drive sales growth.
  • Coordinate affiliate onboarding and provide necessary support.
  • Handle affiliate payment processing and commission settlements.
  • Track and analyze affiliate performance metrics.

Campaign Management Support
  • Support campaign management activities across CMI initiatives, including planning, coordination, and execution support.
  • Collaborate with marketing, category, and cross-functional teams on campaign-related operations and timelines.
  • Assist in managing campaign assets, deliverables, and documentation.
  • Support post-campaign tracking, reporting, and performance summaries.
  • Participate in campaign discussions by contributing operational insights, creative ideas, and execution considerations.
  • Assist with ad-hoc campaign-related requests as needed.

Offline Project Operations
  • Support the setup and execution of booth activations at condominiums and corporate offices.
  • Prepare and manage equipment and materials for offline events.
  • Coordinate logistics and venue arrangements.
  • Ensure smooth on-site operations during events.

General CMI Operations Support
  • Update and maintain product information, including product badges for new items.
  • Manage product listings across relevant categories.
  • Provide administrative and operational support to the CMI team as needed.
  • Assist with ad-hoc projects and initiatives.

Basic Qualifications:
  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
  • 1–3 years of experience in marketing operations, influencer/KOL marketing, or related roles.
  • Experience working with KOLs/influencers is an advantage.
  • Strong communication and interpersonal skills, with the ability to collaborate across teams.
  • Highly detail-oriented with strong organizational and time-management skills.
  • Able to multitask effectively and thrive in a fast-paced environment.
  • Proficient in Microsoft Office and Google Workspace.
  • Fluency in Thai; English proficiency is preferred.
Perks & Benefits
Flat Structure

As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company.

Work-life Harmony

We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.

Remote Work

Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!

Urban Office

One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.

Fun Workshop

The best relationships are built over new experiences, that’s why we have workshops filled with a range of activities for you to look forward to and enjoy.

Game Tournament

It’s getting fun and competitive! Challenge doesn’t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.

Group Insurance

Health comes first, we know, don’t worry, we’ve got you covered.

Health & Wellness

Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine <3

Career Progression

Having full ownership and never stop exploring! We always make sure that everyone has the opportunity to lead and own. At Fastwork, you’ll never be just a number or a role, you will experience a career that makes the most of your passions and talents.

Experience required
  • 1 years
Salary
  • Negotiable
Job function
  • Marketing / Advertising
  • Administrative
Job type
  • Full-time

Company overview

Size:10-50 employees
Industry:Information Technology
Location:Bangkok
Website:www.fastwork.com
Founded in:2015
Ranking:4.5/5

Hello! We are Fastwork, a leading professional freelancing platform in Southeast Asia. Since our founding, we've been dedicated to connecting businesses with talented freelancers, making it easier than ever to find the right skills for any project. We offer a secure platform where freelancers can sh ... Read more

Why join us: At Fastwork, we believe in empowering our team members to reach their full potential. We foster a strong startup culture where everyone's voice is heard and contributions are valued. We offer a pro work-life balance environment, encouraging quality time outside of work. You'll have the opportunity t ... Read more

Head office: 68/1, ซอยศรีบำเพ็ญ, แขวงทุ่งมหาเมฆ, เขตสาทร, กทม. 10120
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