Customer Experience Management
atWisesight (Thailand) Co., Ltd.
ROLES AND RESPONSIBILITIES
Seeks new opportunities for expanding client base, presenting products and services to current clients, and persuading clients to purchase more
- Provides documents of products and services for client accounts
- Develops and maintaining long-term relationship with accounts
- Understands clients needs and be able to cooperate with internal and external departments
- Be a team player, be open minded and keep improving yourself
- Tracks, controls the quality of work, and delivers work on time
- Be able to support and recommend the proper service to clients before and after services
- Being a part of teams KPI
QUALIFICATION AND EXPERIENCE
- Bachelors degree or higher in management, marketing, and business preferred
- At least 1 years of working experiences (Account management / Account Executive / Digital Marketing / Online Business is special consideration)
- Fluent in English will be special consideration
- Be able to use basic Microsoft Office
- Energetic, smart, quick-witted, and good interpersonal skills
- High discipline, work-hard, detail-oriented, and good performance under pressures
- Passionate about customer service
- Ready to learn new things and pass on knowledge (Growth Mindset)
- Be able to solve unexpected problems and good at negotiating
Experience required
- 1 years
Career level
- Middle Level
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Wisesight (Thailand) Co., Ltd. leads social media data analysis across Thailand. Operating since 2007, the company has accumulated more than 14 years' expertise in providing insight services to government bodies, educational institutions, brands and agencies. Wisesight maintains ...
Why join us: At Wisesight, we value our people and foster an open environment that encourages transparent communication, allowing everyone to grow together with a shared vision. Working as a team is key to our success, and we place great importance on trust and mutual support. We encourage a balance between work ... Read more
