Thai Samsung Electronics Co., Ltd.
Assistant Manager, Online Customer Experience
atThai Samsung Electronics Co., Ltd.Position Summary
Role and Responsibilities
Manage the development, updates, feature enhancement, and content strategy and drives performance of the website(s) and mobile app ( iOS / Android ).
Ensure all digital platforms are responsive, user-friendly, fast-loading, and SEO / ASO-optimized
Drive marketing campaign & collaborate with designers, marketers, “RHQ” developers to implement new features and functionality via campaign publishing.
Conduct regular QA testing, troubleshooting, and bug fixing.
Manage 3rd-party integrations, plugins, APIs, GTM, Floodlight and tools.
Proficiency in HTML, CSS, JavaScript, and app development frameworks
Proficiency in HTML, CSS, JavaScript, and app development frameworks
Quality Assurance, the shop app features, functionalities and content accuracy.
Schedule projects, resources and reports.
Collaborates with cross-functional with the development of the shop app in both the regional and local.
Skills and Qualifications
Bachelor in marketing, business administration or related fields.
3 to 5 years of experience in eCommerce app operation, marketing, and service planning.
Experience in customer experience, user experience enhancement projects.
Exceptional interpersonal skill and teamwork
Strategic planning
Goal Orientation
Fluent in English communication.
Innovation & Creativity
Experience required
- 5 years
Salary
- Negotiable
Job function
- Product / Brand Management
- Marketing / Advertising
- IT / Programming
Job type
- Full-time
Company overview
Size:500-1000 employees
Industry:Electronics / Electrical Equipment
Location:Bangkok
Website:www.samsung.com/th
Founded in:1989
Ranking:4/5
For over 70 years, Samsung Electronics has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electro ...
Why join us: This is the beginning of all things possible at Samsung. From your desire to discover, our products are born. Creating innovation for all, not just the fortunate few. And where others stop at that, we accelerate discoveries and possibilities. With our endless ability to predict the next big wave ...
Head office: 33rd- 35th Floor, Empire Tower, 1 South Sathorn Rd., Yannawa, Sathorn, Bangkok 10120
Benefits
- Five-day work week
- Education Allowance
- Transport Allowance
- Health Insurance
- Professional development
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