Location:  Thailand | Division:  Operations / Supply Chain
Work Pattern:  Split presence between Distribution Center (DC) and Head Office
Who Are We?
At L'Oréal, we believe beauty moves the world — and so do the people behind it. As the world's beauty company, we are driven by innovation, sustainability, and an unwavering commitment to excellence across our entire value chain.
In Thailand, our Operations team sits at the heart of our business: transforming our distribution capabilities to serve our customers and consumers better, faster, and smarter. We foster an entrepreneurial culture where talent is empowered to make bold decisions, drive meaningful impact, and grow into future leaders.
Join us on our mission:  "Create the beauty that moves the world."

About the Role:

L'Oréal is undergoing one of its most ambitious supply chain transformations globally: the deployment of ODES (Omnichannel Distribution Execution Solution) — a new, best-in-class Warehouse Management System (WMS) based on Manhattan Active® — across its Distribution Centers worldwide, as part of the broader NEO program (L'Oréal's global ERP migration to SAP S/4 HANA).
As Physical Distribution Transformation Project Manager, you will be the on-the-ground transformation leader for Thailand, steering the end-to-end implementation of the Manhattan Active WMS at our local Distribution Center, and ensuring a seamless transition from the current SAP WM system to the new global standard. This is a high-visibility, high-impact role sitting at the intersection of IT, logistics operations, and business transformation.
This role requires a dual presence between our Distribution Center and Head Office, reflecting the operational and strategic nature of the position.

What You Will Do:

Project Leadership & Transformation

• Lead the end-to-end ODES deployment project in Thailand, from scoping and planning through to go-live and stabilization.
• Serve as the primary point of contact for all stakeholders — local operations teams, regional/global ODES program teams, IT, and third-party vendors.
• Build and maintain a comprehensive project plan including milestones, resource allocation, risks, and dependencies.
• Ensure alignment between the local implementation and the global ODES standard methodology, adopting harmonized processes based on Manhattan Active® best practices.
• Coordinate the transition from SAP WM to Manhattan Active WMS, running on Google Cloud Platform (GCP), and ensure integration with the HIP (Hybrid Integration Platform) connecting to SAP S/4 HANA (NEO).

DC Operations & Process Transformation

• Partner closely with DC operations teams to map current warehouse processes (Inbound, Outbound, Inventory Management, Co-packing, Labor Management) and design the future-state operating model.
• Champion change management on the DC floor: ensure operators, supervisors and managers are trained, ready, and confident with the new system.
• Oversee UAT (User Acceptance Testing), data migration activities, and cutover planning.
• Identify operational risks related to the go-live and build robust mitigation and contingency plans.

Stakeholder Management & Governance

• Facilitate project governance meetings (Steering Committees, project reviews, operational readiness reviews).
• Engage and align cross-functional stakeholders: Supply Chain, Logistics, IT, Finance, Customer Care, VAS and QEHS.
• Report progress, risks and issues clearly to senior leadership with actionable recommendations.
• Collaborate with global and regional ODES program teams to ensure Thailand deployment remains on track and aligned with the broader rollout across 42 Distribution Centers globally.

Performance & Continuous Improvement

• Define and track project KPIs throughout all phases (planning, deployment, stabilization).
• Monitor post-go-live performance and drive resolution of operational issues.
• Capture lessons learned and share best practices with regional teams.

What You Bring:

• Bachelor's degree or above in Supply Chain Management, Industrial Engineering, Logistics, Business Administration, or a related field.
• Project Management certification (PMP, PRINCE2, or equivalent) is a strong plus.
• Minimum 5-7 years of experience in Supply Chain, Warehouse Operations, or Logistics project management.
• Proven track record of leading large-scale transformation or system implementation projects in a warehouse or distribution center environment.
• Hands-on experience with WMS systems — knowledge of Manhattan Active WMS is a significant advantage.
• Familiarity with SAP (WM or EWM modules) or ERP systems is highly desirable.
• Experience working in FMCG, Beauty, Retail, or Consumer Goods sectors is preferred.
• Prior experience managing IT/business transformation projects with multi-stakeholder environments is essential.

Skills & Competencies

• Strong project management skills: ability to manage complex plans, multiple workstreams, and competing priorities.
• Solid understanding of end-to-end warehouse processes: receiving, putaway, picking, packing, shipping, inventory management.
• Analytical mindset: ability to translate operational complexity into clear action plans.
• Advanced skills in project management tools (MS Project, Jira, or equivalent).
• Excellent communication and facilitation skills — able to present to both shop floor teams and senior executives.
• Fluent in Thai and English (written and spoken).

Behavioral Competencies

• Hands-on leader — comfortable on the DC floor as much as in the boardroom.
• Change agent — you bring people along on the transformation journey, not just deliver a system.
• Solution-oriented — you navigate complexity with pragmatism and resilience.
• Collaborative by nature — you bridge operational teams, IT, and business stakeholders seamlessly.
• Entrepreneurial spirit — you take ownership, act with accountability, and thrive in a fast-paced environment.

Why Join Us?

• Be part of a globally strategic program transforming L'Oréal's supply chain across 42 Distribution Centers worldwide.
• Work at the cutting edge of warehouse technology: Manhattan Active® WMS on Google Cloud Platform.
• A unique career-defining opportunity at the crossroads of operations, technology, and business transformation.
• Thrive in an entrepreneurial, diverse, and inclusive environment with strong regional and global exposure.