Lead Technical Product Owner / Business Analyst

atBank of Ayudhya PCL (Krungsri)

Lead Technical Product Owner / Business Analyst (Project Group Level)

Company: Krungsri Nimble Location: Headquarter Rama III

About Us


At Krungsri Nimble, we are transitioning from a traditional project mindset to a continuous, outcome-driven mindset. We are building a modern, API-first, cloud-native Enterprise Core Banking Architecture to deliver secure, scalable, and personalized financial experiences. We believe that the best products emerge when we empower our teams to obsess over customer needs rather than just shipping features.

The Role

We are seeking a Technical Product Owner / Business Analyst (TPO/BA) to act as the vital bridge between our business’s strategic “problem space” (customer needs and pain points) and our engineering team’s “solution space” (technology and design).


In this leadership role, you will orchestrate a group of project requirements across multiple banking streams (e.g., Retail Banking, Corporate Banking, Innovation). You will lead a blended delivery team of full-time employees (FTEs), vendor resources, and trainees. Your goal is to navigate complex enterprise architecture, lead continuous discovery, and translate validated opportunities into execution-ready Agile artifacts.

Key Responsibilities

1. Strategic Product Discovery

  • Navigate the Problem Space: Conduct continuous discovery to map out customer needs, pain points, and desires before any technical solutions are considered.

  • Opportunity Solution Trees: Visually map out the paths to reach a desired business outcome, deconstructing large, intractable banking requirements into smaller, solvable opportunities.

  • User Journey Mapping: Create step-by-step experience maps of the customer's current and future states to identify efficiency gaps in the current banking workflow.

2. Agile Delivery & Backlog Management

  • Manage Group Backlogs: Act as the Product Owner within the Scrum/Kanban framework across a group of projects, analyzing feature requirements and prioritizing items in the delivery backlog.

  • Prioritize by ROI: Evaluate and prioritize "feature chunks" using Return on Investment (ROI) and ICE (Impact, Confidence, Ease) scoring, balancing expected customer value against development effort to define the Minimum Viable Product (MVP).

  • Lead the Product Trio: Work cross-functionally alongside Product Managers, Designers, and Software Engineers to make collaborative team decisions and evaluate technical feasibility.

3. Technical PRDs & Quality Gates

  • Draft Agile User Stories: Translate solutions into Agile user stories written strictly from the customer's perspective using the standard format: "As a [type of user], I want to [do something], so that I can [desired benefit]".

  • Enforce the Definition of Ready (DoR): Evaluate all drafted requirements against the INVEST principle (Independent, Negotiable, Valuable, Estimable, Small, Testable) before approving them for Sprint Planning.

  • Acceptance Criteria & DoD: Write clear acceptance criteria using Behavior-Driven Development (Given-When-Then). Ensure all features pass the Definition of Done (DoD) including NFRs (Non Functional Requirement) , including automated testing and code reviews.

4. System Analysis & Enterprise Architecture Alignment

  • System Diagramming: Bridge business needs and technical execution by generating precise Context Diagrams, Sequence Diagrams, and State Diagrams to map out API interactions and system states.

  • Architectural Mapping: Ensure all grouped requirements perfectly align with our Enterprise Core Banking Architecture, correctly connecting to the Channels layer, Edge & Security layer (API Gateway), Application Services (Microservices), and the ACID-compliant Core Banking Engine.

What We Are Looking For (Qualifications)

  • Experience: 5+ years of experience as a Technical Product Owner, Technical Business Analyst, or System Analyst, ideally within the banking, fintech, or financial services sector.

  • Agile Expertise: Deep understanding of Agile methodologies (Scrum/Kanban), story point estimation, and small batch-size delivery.

  • Technical Acumen: Strong capability to understand APIs, microservices, and database structures. You don't need to write code, but you must be able to have in-depth feasibility discussions with architects and developers.

  • Leadership Mindset:

    • Outcome-Oriented: You define success by measurable changes in customer behavior that drive business results, not just by the volume of code shipped.

    • Extreme Ownership: You take absolute accountability for your project group's success, breaking down silos between internal staff and external vendors.

    • Compare and Contrast: You avoid isolated "whether or not" decisions, rigorously comparing multiple solutions to find the highest impact path.

Why Join Us?

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Continuous learning and development opportunities (including dedicated time for discovery and innovation).
  • The chance to architect the future of digital banking in a highly collaborative, empowered team environment.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note that we will get in touch with shortlisted candidates only.

Stay connected with KRUNGRI CAREER at:

  • FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer)
  • LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)
  • LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri)

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN

(https://krungsri.com/b/privacynoticeen)

The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Product / Brand Management
  • Analyst
  • Strategy / Planning
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Founded in:1945
Ranking:4.5/5

Bank of Ayudhya Public Company Limited, commonly known as Krungsri, is the fifth-largest bank in Thailand in terms of assets, loans, and deposits.  Established on January 27, 1945, Krungsri offers a comprehensive range of banking and financial services to both individual and corp ...

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Why join us:

Joining Krungsri means becoming part of a leading financial institution with a rich history and a strong commitment to innovation and excellence. As a member of the MUFG network, employees have access to international expertise and opportunities for global collaboration.&nbs ...

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Job location: Yannawa
Head office: สำนักงานใหญ่ 1222 ถนนพระรามที่ 3 แขวงบางโพงพาง เขตยานนาวา กรุงเทพฯ 10120
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Benefits

  • Professional development
  • Social Security
  • Annual bonus
  • Corporate Social Responsibility Initiatives
  • Dental Insurance
  • Health Insurance
  • Learning & Development Opportunities
  • Life Insurance
  • Performance bonus
  • Transport Allowance
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