Business Process Analyst (Governance & CoE)
atBank of Ayudhya PCL (Krungsri)1. Role Overview
We are looking for a Central Business Analyst to drive business analysis governance, standardization, and quality across projects and portfolios. This role acts as a strategic bridge between Business and IT, ensuring requirements are aligned with enterprise goals, delivered consistently, and meet quality standards.
The ideal candidate is experienced in enterprise-scale delivery, stakeholder management, and building strong BA practices across the organization.
2. Key Responsibilities
Governance & Standardization
- Define and maintain BA frameworks, methodologies, templates, and best practices
- Drive consistent business analysis standards across all projects
- Ensure proper requirement traceability and documentation quality
Portfolio & Delivery Oversight
- Provide oversight of requirements across multiple initiatives and portfolios
- Identify cross-project dependencies, risks, and requirement gaps
- Ensure project requirements align with business strategy and priorities
Quality Assurance
- Review and validate BA deliverables including BRD, Functional Specifications, and Process Flows
- Ensure requirements are clear, complete, and consistent
- Minimize rework and improve overall delivery quality
Stakeholder Management
- Partner with senior business and technology stakeholders to align priorities
- Facilitate collaboration across business units and delivery teams
- Support strategic discussions and decision-making
BA Capability Development
- Support and enhance the BA Center of Excellence (CoE)
- Coach and mentor Business Analysts across teams
- Drive continuous improvement in BA processes and capabilities
Qualifications
- Bachelor’s or Master’s degree in Business, IT, or related fields
- 8–12+ years of experience in Business Analysis, Project Delivery, or IT Consulting, preferably in enterprise, portfolio, or multi-project environments
- Strong understanding of SDLC, Agile, Waterfall, and Hybrid delivery models, with experience in BA governance, process standardization, and requirement quality management
- Strong strategic thinking, stakeholder management, communication, analytical, and problem-solving skills, with the ability to effectively bridge Business and IT teams
- Proven leadership, coaching, and mentoring capability, with a track record of improving BA delivery quality, reducing requirement gaps and rework, and strengthening collaboration across teams
"Only shortlisted candidates will be contacted"
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
Contact: Talent Acquisition Center: 0 2••• •••• #••183
Stay connected with KRUNGRI CAREER at:
- FB: Krungsri Career
- LINE: Krungsri Career
- LINKEDIN: Krungsri
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/b/privacynoticeen)
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง
ภาษาไทย (https://krungsri.com/b/privacynoticeth)
หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ
Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Analyst
- Strategy / Planning
Job type
- Full-time
Company overview
Bank of Ayudhya Public Company Limited, commonly known as Krungsri, is the fifth-largest bank in Thailand in terms of assets, loans, and deposits. Established on January 27, 1945, Krungsri offers a comprehensive range of banking and financial services to both individual and corp ...
Why join us: Joining Krungsri means becoming part of a leading financial institution with a rich history and a strong commitment to innovation and excellence. As a member of the MUFG network, employees have access to international expertise and opportunities for global collaboration.&nbs ...
Benefits
- Professional development
- Social Security
- Annual bonus
- Corporate Social Responsibility Initiatives
- Dental Insurance
- Health Insurance
- Learning & Development Opportunities
- Life Insurance
- Performance bonus
- Transport Allowance

