About Celestica:

At Celestica, our complete lifecycle solutions enable you to optimize your supply chain, help you meet local market challenges and minimize field costs - so your in-house team can focus on innovation and growth.

Celestica Thailand is the largest site of the Celestica Group, with highly skilled expertise in producing high-quality, high-technology products. Strategic location in the Export Processing Zone (EPZ) with quick access to the deep sea port and Suvarnabhumi Airport.

Responsibilities:

• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).

• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.

• Monitors the impact on inventory of order changes. Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.

• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.

• Demand comparison and analysis to support MPS GAP and SIOP submission to management/cooperate team per schedule.

• Review weekly supply commit with customers and work with internal team

• on shipment plan to meet customer's requirement to maximize revenue and customer satisfaction.

• Provide supply commit plan, allocation, deal with Customer Integrator order meet on time delivery to commit and to customer request.

• Tracker customer PO, billing and payment without AR aging.

• Manage Engineering Change Order and work with design team in China& Thailand and oversea customers for flawless implementation to meeting deadline.

• Work with engineering team to ensure BOMs are set up with SAP correctly including update material master, standard cost and AVL.

• info record sourced list to ensure costed BOM is completed for cost

• engineer to quote

• Manage and analyze customer demand to ensure smooth material and production planning for the most accurate shipment delivery to customer.

• Ensure excess and obsolete inventory are tracked, communicate and get disposition & claim to customer in a timely manner.

• RMA shipment and tracker.

• Work with logistics team to get ensure freight forwarder confirm pickup date per time line and update monthly fright cost report and charge back to customer

Requirements:

• Bachelor's Degree in Business Administration or any other related fields.

• 6-8 years experience as Customer Program Management in Manufacturing (Electronics is preferable)

• Excellent customer management, communication, negotiation and problem-solving skills.

• Be a result driven leader.

• Good command of English communication, effective presentation, database management and computer skills.

• Ability to collect and analyze information from internal and external customers to identify and resolve problems.

• Proficient in with Microsoft Excel, Word and PowerPoint.

• Knowledge in SAP and Kinixis, PowerBI are beneficial.

• Ability to multiple projects under pressure and limited timeline

Investing in Your Well-being:

• Competitive salary

• The 13-month salary

• Performance bonus

• Medical service onsite

• Subsidized canteen

• Group health insurance

• Company shuttle

• Provident fund

• Five days working per week

Join our team and make a difference!

Please submit your resume via Quick Apply button and follow us on our career page (https://careers.celestica.com/) and social media (Celestica Thailand Facebook and Celestica LinkedIn)