Analyst, IT Solutions

Req ID: 134483

Remote Position: No

Band: 07

Region: Asia

Country: Thailand

State/Province: Chonburi

City: Laem Chabang

Summary

The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects.

Detailed Description

Performs tasks such as, but not limited to, the following:

Gather and document business requirements by engaging with business partners

Work with various IT teams and the business partners to deliver IT solutions

Respond to system problems by analyzing the issue and determining the next course of action

Provide system training to end users

Participate in various IT projects as required

Work closely with users to support the Shop floor Operation software.

Analyses the solution and develops the program to support business or customer requirements.

Work with the team or other functional teams for system enhancement, new project implementation, including designing, program specification, developing, testing, training, and support.

Troubleshoot the software/ hardware problem and provide technical support.

Perform other duties and responsibilities as assigned.

Maintaining systems by monitoring and correcting software defects.

Knowledge/Skills/Competencies

Good knowledge of hardware, software, and programming languages.

Ability to use multiple development languages (Azure, C#, VB, ASP.NET , JavaScript, CSS/HTML, MVC, Bootstrap, .NET Framework, .NET Core, etc.)

Have knowledge or experience in Azure SQL Server and Web Service Programming.

Having experience in a position involving application development and maintenance will be useful.

Good written and oral communication skills in English.

Good analytical, problem-solving ability, ability to work well independently as well as part of a team.

Good organizational, time management skills, ability to work accurately under pressure of deadlines with frequent interruptions.

Physical Demands

Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

1 to 3 years of relevant experience in similar roles

Typical Education

Bachelors Degree or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.