At

Buzzebees

, we are Thailand's CRM and Digital Engagement Platform, powering customer loyalty for top-tier enterprise brands across Southeast Asia.

As a

Senior Account Executive

, you won't just be "managing accounts" — you will serve as a strategic growth consultant to leading brands. You'll lead end-to-end campaign strategies, drive product adoption, and help enterprises transform how they connect with millions of customers.

If you thrive in a fast-paced tech environment and love building strong B2B relationships with real impact.

Key Responsibilities

Manage client relationships and drive account growth through strategic consultation and business development.

Lead end-to-end project and campaign delivery, ensuring quality, timeline, and client satisfaction.

Coordinate cross-functional teams and external partners to deliver seamless project execution.

Analyze business performance and provide data-driven recommendations to optimize client outcomes.

Oversee commercial operations, including quotations, contracts, renewals, billing, and delivery documentation.

Ensure successful product adoption by providing training, consultation, and ongoing operational support.

Proactively manage risks, resolve issues, and continuously improve client experience and platform performance.

Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, Information Technology, or a related field.

5+ years of experience in Account Management, Customer Success, Key Account Management, or Project Management.

Proven experience managing enterprise clients and multiple projects simultaneously.

Experience in CRM, Loyalty Programs, Digital Marketing, or Customer Engagement platforms is highly preferred.

Experience managing quotations, contracts, renewals, and commercial discussions.

Experience working with cross-functional teams in a technology or SaaS environment is an advantage.

Strong client relationship management, communication, and negotiation skills.

Excellent project management and cross-functional coordination abilities.

Strong analytical thinking with the ability to provide data-driven business recommendations.

Proficiency in CRM platforms, dashboard analytics, and project/ticketing management tools.

Strong problem-solving skills with the ability to manage incidents and client expectations effectively.

Ability to manage multiple accounts and projects under tight deadlines with a customer-centric mindset.

Fluent in Thai and English (written and verbal)

All positions require a criminal background check.

What We Offer

Competitive salary package with performance-based bonuses.

Opportunity to work with industry-leading enterprise brands and cutting-edge CRM/SaaS technology.

Dynamic, innovative, and collaborative tech-company culture.

Fast-track career growth opportunities in digital platform management.

Welfare & Benefits

5-days work week

Annual bonus and salary increment (based on company's overall performance and individual performance)

CRM Points (Point Reward)

Allowances and reimbursements depending on position (phone, transportation, etc.)

BUZZ Cafe (free coffee and snacks)

Free dinner (for employees leaving work after 20:00)

Free ride home (for employees leaving work after 21:00)

Sports activities: Yoga, Football, Badminton

Office sports zones: Snooker, Table Tennis

Massage service (every Tuesday and Thursday)

First-aid room with nursing bed

In-house and external training courses

Referral program (recommend your friend to join and receive THB 5,000 after probation)

At least 15 public holidays

New Year party / Townhall / Company engagement activities

Annual leave (available after probation period), start from 10 days per year + Extra annual leave

7,000 CRM Points or group health insurance (after passing probation, insurance details will be provided before redemption)

Annual health check-up

Provident fund

Financial benefits (PayD, Rabbit Cash, GHBank)

Office near MRT Phra Ram 9, MRT Phetchaburi, BTS Asoke