Experience:

7 years required

Skills:

Leadership Skill, Maya, English, Thai

Job type:

Full-time

• Central Village.
• Store Manager.
• Terminal 21 Korat.
• Assistant Store Manager.
• Muangthong.
• BigC Rama 2.
• The Mall Bangkapi.
• Paradise Park.
• Central Village.
• Hatyai Village.
• One Bangkok.
• Market Village Suvarnabhumi.
• SportMall Siam Paragon.
• Store Supervisor.
• SportMall Bangkapi.
• Maya Chiangmai.
• Drive sales performance and achieve business targets.
• Lead, coach, and develop a high-performing store team.
• Ensure smooth daily store operations and compliance with company standards.
• Manage inventory, stock levels, and store profitability.
• Deliver exceptional customer experiences and uphold brand standards.
• Monitor market trends and identify growth opportunities.
• Act as a brand ambassador and inspire team engagement.
• At least 2-7 years of proven retail management experience, store manager role, preferably in sportswear, fashion, or premium lifestyle brands.
• Strong leadership, problem-solving, and organizational skills with the ability to inspire and motivate teams.
• Excellent communication skills; fluent in Thai with good English proficiency (spoken and written).
• Proficient in MS Office and retail systems (POS, inventory, reporting).
• Demonstrated ability to deliver results in a fast-paced, high-volume retail environment.
• Strong sense of accountability, ownership, and attention to detail.
• Highly proactive, results-driven, and passionate about sports and lifestyle culture.

Experience:

3 years required

Skills:

Network Infrastructure, Microsoft Azure, Windows Server, Procurement, Sharepoint, VMware, SQL, SAS, English

Job type:

Full-time

• Infrastructure Management (Primary Focus).
• Oversee, manage, and monitor all aspects of the company's IT infrastructure including servers, network systems, cloud services, storage, and security solutions.
• Ensure system performance, availability, scalability, and security across all infrastructure components.
• Perform daily system operations: health checks, performance monitoring, backup verification, and user account management.
• Plan and execute installation, configuration, migration, upgrades, and ongoing maintenance of infrastructure hardware and software.
• Provide backup and onsite support for infrastructure operations when required.
• Conduct root cause analysis on recurring incidents and recommend long-term improvements.
• Technical Support & Troubleshooting.
• Troubleshoot infrastructure and system issues with timely, effective, and permanent resolutions.
• Classify, assess, and prioritize incidents and change requests based on business impact.
• Collaborate with internal teams and external vendors to test and deploy fixes, patches, and updates.
• Formulate clear action plans to resolve issues within defined SLAs.
• Application Support (Secondary Focus).
• Provide L1-L2 application support by coordinating with business users and application vendors.
• Analyze, investigate, and maintain business applications using SQL or other technical tools.
• Support deployment and configuration of application updates, enhancements, and integrations.
• Maintain documentation including Functional Specs, Technical Specs, and User Guides.
• Process Improvement & Documentation.
• Continuously improve operational processes to enhance service quality, reliability, and efficiency.
• Prepare and maintain technical documentation, SOPs, configuration guides, and user manuals.
• Report critical issues, recurring incidents, and risk areas to management with recommended actions.
• Additional Responsibilities.
• Provide IT support for company events, new store openings, and other business activities.
• Manage vendor relationships, coordinate procurement, and review quotations for IT equipment and services.
• Perform other IT operations and infrastructure duties as assigned by Head of IT.
• Diploma or Bachelor's degree in IT, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands-on experience in IT infrastructure operations.
• Experience in retail, fashion, FMCG, or multi-branch company environments is strongly preferred.
• Good command of English.
• Technical Skills (Must-Have).
• Windows Server administration: Active Directory, Group Policy, DNS, DHCP.
• Network infrastructure: Firewall (FortiGate preferred), Switches, VLAN, Wi-Fi/AP management.
• Virtualization: VMware.
• Backup & recovery solutions: Veeam or equivalent.
• Microsoft 365 / O365 administration: Exchange Online, SharePoint, Teams, Azure AD.
• Technical Skills (Nice-to-Have).
• Cloud platforms: AWS or Microsoft Azure (basic to intermediate).
• Azure infrastructure management: Azure Virtual Machines, Azure Virtual Network, Azure Active Directory, and Azure resource provisioning.
• Azure Blob Storage: managing storage, containers, access tiers, lifecycle policies, and SAS/access key management.
• POS system support or retail branch IT experience.
• ITSM / ticketing system experience (e.g., Manage Engine, ServiceNow).