Job Detail

Responsibilities

• Installing and configuring computer hardware operating systems and applications.
• Providing operational support and maintaining computer systems, internet systems and networks.
• Inspecting and maintaining IT equipment according to the plan to reduce the damage.
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Monitoring and operating computer and telecommunications systems, including hardware and software.
• Preparing and operating service requests from customers by scope of the service categories and IT policies.
• Perform additional tasks as needed.
• Qualifications
  • Bachelor’s degree or higher in area of Information Technology, Computer Science, Computer Engineering or related fields.
  • Minimum of 1-5 years’ experience in IT Support.
  • Experience withWindow10-11, MS Active Directory, O365, PC/Notebook Hardware installation and troubleshooting.
  • Experience in healthcare industry would be advantage.
  • Hands-on experience with computer networks, network administration, network installation and database.
  • Good verbal and written communication, technical and consultative skills.
  • Eager to learning new things and keep IT knowledge up to date.