Key Responsibilities:

The Receptionist reports directly to Senior Receptionist is responsible as part of a team for the effective operation of the administrative team. In particular, the Receptionist will 

• issue security passes in accordance with the school security policy;
• respond effectively and politely to enquiries and concerns from parents and others;
• answer incoming telephone calls to the school and route them efficiently and accurately into the correct areas;
• deal with routine administrative tasks as assigned by the headmaster and his staff;
• deal with outgoing mail proficiently and promptly;
• supervise the school children who are waiting to be picked up by delayed parents;
• undertake work as part of the administrative support team;
• work as part of the “meet and greet” function for visitors and prospective parents;
• compile daily registration reports;
• ensure a neat and presentable reception environment.

Professional Expectations:

The Receptionist should have the following qualities

• be positive, engaging and friendly in manner to all visitors to the school;
• present a detailed knowledge of school working practices to all visitors and callers;
• be professional, neat and presentable in their personal appearance;
• be efficient and accurate in dealing with all enquiries;
• have an excellent telephone manner;
• have an excellent spoken command of English and Thai and thoroughly competent written skills in both languages;
• adhere at all times to the spoken English policy within the school;
• be flexible in their approach to work and enjoy working as part of a team and closely with the Line Manager;
• be able to prioritise workloads and be able to work effectively in a busy environment;
• strict adherence to time keeping and operational hours;
• be aware of student safety in the school premises