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IT Support (Service Desk)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Bangkok
Job Summary
(* Work in shift)
Job Description
1.To Provide first tier support and provide troubleshooting and technical support to AIS 's employee (internal user), AIS 's Dealer and AIS 's Branches for all internal application, software on windows base, hardware and all kind of peripherals, and all the tasks related to the end-user computing application over the phone and online ticket website
2.To manage and tracking incidents until close all incidents within SLA and escalate to relate team
Qualifications:
- Bachelor's degree in Computer Science, IT
- Have a basic knowledge about Hardware/Software computer program on windows
- Strong technical and analytical skills
- Good communication skill and service-minded
- Able to coding will be advantage
- Able to work in shift *
Contact : Kasinee Tel. 02-029-4381
Recruiter
Kasinee Wongwai (เกสิณี ว่องไว), Sunisa Bunsalee (สุนิสา บุญสาลี)Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
Job type
- Full-time
Company overview
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance