Company Description

"The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide.

With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.

Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand's automotive industry and its efforts toward decarbonization and sustainable mobility.

We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission.

As we continue to expand, we are seeking a vibrant and proactive talent to join our team."

Job Description

Job Summary

We are looking for a highly driven and detail-oriented Quality Specialist II to join our QMM1 team at the Amata Plant (AmaP). In this critical role, you will act as the key contact window for our Plant-to-Plant (P2P) products (ESP/ABS), managing customer complaints, ensuring strict compliance with QMS standards, driving 8D problem-solving processes, and minimizing failure costs.

Key

Roles & Responsibilities

• Customer & P2P Complaint Management (90% of Role)

• Primary Contact Window: Serve as the main interface for both incoming and outgoing Plant-to-Plant (P2P) product complaints.

• Complaint Evaluation & Resolution: Evaluate customer/field complaints, define robust corrective actions, and track their implementation.

• 8D Leadership: Lead 8D quality investigations to ensure 8D reports score >20 points (>66.7%) with a 100% on-time lead time (