Operations Staff
atAsia Air Ambulance Co., Ltd.Asia Air Ambulance is looking for,
2 person x operations staff
To work in this position. We are looking for anybody who fits into the descriptions below.
- A good communication skill - Any person who have a good command of English and communication skills to coordinate in our transports.
- Able to work in shift and flexible with time - work from office on your day shift and work from home during your night shift!
- New graduates and inexperience candidates are welcome - we will show you how it all works.
- High Proficiency in English - we use a lot of emails! Your English is important in all aspects - reading, writing and speaking.
Job Summary:
Coordinate and handling transport requests for clients through a list of providers for
- Air ambulance
- Commercial flight
- Ground ambulance
- Non-ground ambulance transportation
In a timely manner, all requests need to be answered, scheduled, assigned and dispatched in accordance to our company procedures and protocols.
Main Responsibilities
on your shift:
- Produce quotations for clients
- Monitoring transport status, precisely and with good logics
- Keeping related parties of updates during the transport
- Coordinate with service providers and clients by emails and calls
- Communicate with team members and our doctor and nurse who is on the transport
- Saving all the related work files on our system
Key
Qualifications:
- High Proficiency in English - reading, writing and speaking
- Proficiency in Microsoft Word, Microsoft Excel and Google mail
- Multitasking and prioritizing tasks, cases, and inquiries
- Understanding when cases need to be escalated to a supervisor
- Ability to work independently, take initiative and forward thinking
- Bachelor's Degree preferred, but not required
- Newly Graduates are welcome
- 1 month bonus minimum guaranteed annually
- Ability to work as a team
- Able to work in shift
- Night Shifts are a work from home basis, where you will be quoting to client's request, answering emails, coordinating and monitoring ongoing transportation
- Candidates within 10 km. radius is preferred, but not mandatory
Base Salary: 20,000 - 40,000
Work Benefits
- Approx. 7-10 day shifts (work at the office) per month
- Approx. 7-10 night shifts (work from home) per month
- Shift work, solid-consecutive days off when not on shift
- Group Insurance after passing probation
- Accident insurance after passing probation
- Annual medical check up and vaccination
- Provident Fund 5%
- Traditional Holidays, 15 days per year at minimum
Skills required
- Multitasking
- English (Good)
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Distribution / Logistics
- Customer Service
- Administrative
Job type
- Full-time
Company overview
At Asia Air Ambulance, we understand the urgency and concern of your situation. Since 2002, we've been dedicated to providing prompt and safe world-class medical air transport services, ensuring sick and injured travelers get home quickly and safely, no matter where they are. We offer two main servi ... Read more
Why join us: We value our employees and offer opportunities for professional growth within a supportive and dynamic environment. As a member of our team, you'll be part of a company that makes a real difference in people's lives, providing critical care and transportation during times of need. We are committed t ... Read more
