Bank of Ayudhya PCL (Krungsri)
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Head of Business Process Management Department (VP/SVP)
atBank of Ayudhya PCL (Krungsri)- Responsible for business process analysis, design, and optimization to enable routine delivery of exceptional performance and positive business results through improving reliability, increasing simplicity, and enable growth.
- Implement processes initiatives to enhance cross-enterprise integration.
- Apply business process improvement methodologies; e.g., Lean Six Sigma per the problem characteristics.
- Determine key process input variables, conduct statistical data analysis, identify opportunities for improvement, and proposed elegant resolutions.
- Assist in driving the bank-wide processes and their future roadmap to drive efficiency, customer experience, and control while enhancing cross-enterprise integration.
- Maintain and track the overall organization process improvement/digitization progress.
- Manage the re-generation process and automation center of excellence (COE) and help ensure the bank-wide governance of the best practice.
- Explore and identify new innovative technology or solution for process re-engineering/digitization/automation or able to come up with a revolutionize idea. (E.g., OCR, machine learning, natural language processing (NLP), cognitive AI, data driven decision making).
- Work closely with the bank regulations and procedures management department to ensure a continuous improvement loops of the bank processes.
- Coach and develop project team members.
- Control and manage the departmental budget.
- Bachelor's degree or higher in industrial engineering, other engineering, related science, operations management, MBA or Master's degree in engineering is a plus
- Expertise in business process improvement methodology; e.g., Lean Six Sigma with statistical data analysis (Certified Lean Master, Six Sigma Black Belt or Green Belt)
- Experience in multi-project managements with cross functional departments (Experience in multi-national environment is a plus)
- Able to manage several concurrent high exposure projects where process is always a large component of them and deal with multiple stakeholders
- Swiftly understand business perspectives, user requirements and key performance output variables associated with the assigned projects
- Strong project organization, facilitation, and communications skills to engage all stakeholders at all levels of the organization and lead/coach project team (English communications proficiency is a must)
- Working experience in service industry (Especially, financial service; i.e., banking, financial institutes or insurance companies is a plus)
- Strong logical thinking and able to slice the problems and attack from multiple angles
- Experience with Robotic process automation (RPA) and/or process workflow system. Experience in establishing the governance and structure of RPA center of excellence (COE) is a great plus
- Experience with data driven decision making, OCR, machine learning, natural language
Skills required
- Business Statistics / Analysis
- Management
Education preferred
- Business Administration
- Chemical Engineering
- Commerce and Accountancy
- Computer Engineering
- Engineering
- Finance
- Information Technology
- Logistics
- Management
- Sasin Graduate Institute of Business Administration
- Science
Experience required
- 7 years
Career level
- Senior Level
- Top Level
Only Thai nationals can apply
Skills optional
- Financial Modeling
Salary
- Negotiable
Job function
- Engineering
- Strategy / Planning
- Production / Manufacturing
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Bank of Ayudhya Public Company Limited, commonly known as Krungsri, is the fifth-largest bank in Thailand in terms of assets, loans, and deposits. Established on January 27, 1945, Krungsri offers a comprehensive range of banking and financial services to both individua ...
Why join us: Joining Krungsri means becoming part of a leading financial institution with a rich history and a strong commitment to innovation and excellence. As a member of the MUFG network, employees have access to international expertise and opportunities for global collaboration.&nbs ...
Job location: Yannawa
Head office: สำนักงานใหญ่ 1222 ถนนพระรามที่ 3 แขวงบางโพงพาง เขตยานนาวา กรุงเทพฯ 10120
Benefits
- Professional development
- Social Security
- Annual bonus
- Corporate Social Responsibility Initiatives
- Dental Insurance
- Health Insurance
- Learning & Development Opportunities
- Life Insurance
- Performance bonus
- Transport Allowance
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