Bank of Ayudhya PCL (Krungsri)
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Head of Business Process Management Department (VP/SVP)
atBank of Ayudhya PCL (Krungsri)- Responsible for business process analysis, design, and optimization to enable routine delivery of exceptional performance and positive business results through improving reliability, increasing simplicity, and enable growth.
- Implement processes initiatives to enhance cross-enterprise integration.
- Apply business process improvement methodologies; e.g., Lean Six Sigma per the problem characteristics.
- Determine key process input variables, conduct statistical data analysis, identify opportunities for improvement, and proposed elegant resolutions.
- Assist in driving the bank-wide processes and their future roadmap to drive efficiency, customer experience, and control while enhancing cross-enterprise integration.
- Maintain and track the overall organization process improvement/digitization progress.
- Manage the re-generation process and automation center of excellence (COE) and help ensure the bank-wide governance of the best practice.
- Explore and identify new innovative technology or solution for process re-engineering/digitization/automation or able to come up with a revolutionize idea. (E.g., OCR, machine learning, natural language processing (NLP), cognitive AI, data driven decision making).
- Work closely with the bank regulations and procedures management department to ensure a continuous improvement loops of the bank processes.
- Coach and develop project team members.
- Control and manage the departmental budget.
- Bachelor's degree or higher in industrial engineering, other engineering, related science, operations management, MBA or Master's degree in engineering is a plus
- Expertise in business process improvement methodology; e.g., Lean Six Sigma with statistical data analysis (Certified Lean Master, Six Sigma Black Belt or Green Belt)
- Experience in multi-project managements with cross functional departments (Experience in multi-national environment is a plus)
- Able to manage several concurrent high exposure projects where process is always a large component of them and deal with multiple stakeholders
- Swiftly understand business perspectives, user requirements and key performance output variables associated with the assigned projects
- Strong project organization, facilitation, and communications skills to engage all stakeholders at all levels of the organization and lead/coach project team (English communications proficiency is a must)
- Working experience in service industry (Especially, financial service; i.e., banking, financial institutes or insurance companies is a plus)
- Strong logical thinking and able to slice the problems and attack from multiple angles
- Experience with Robotic process automation (RPA) and/or process workflow system. Experience in establishing the governance and structure of RPA center of excellence (COE) is a great plus
- Experience with data driven decision making, OCR, machine learning, natural language
Experience required
- 7 years
Career level
- Senior Level
- Top Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Engineering
- Strategy / Planning
- Production / Manufacturing
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
The Bank of Ayudhya Public Company Limited (Krungsri) officially opened its doors on April 1, 1945. We found immediate public favor, grew rapidly and listed on the Stock Exchange of Thailand on September 26, 1977. Our steady growth has continued unabated to the present day. As of December 31, 2013, ... Read more
Why join us: At Bank of Ayudhaya we are looking for talented, energetic and enthusiastic individuals to be partners in this growth journey. People are our most important asset. They are the key channel for delivering our products and services to customers. Ensuring they are engaged and developing their skills ... Read more
Job location: Yannawa
Head office: สำนักงานใหญ่ 1222 ถนนพระรามที่ 3 แขวงบางโพงพาง เขตยานนาวา กรุงเทพฯ 10120
Benefits
- Professional development
- Social Security
- Annual bonus
- Corporate Social Responsibility Initiatives
- Dental Insurance
- Health Insurance
- Learning & Development Opportunities
- Life Insurance
- Performance bonus
- Transport Allowance
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