General Overview

Functional Area: Quality (QUA)
Career Stream: Global Quality (GLQ)
Role: Director 2 (DR2)
Job Title: Director, Global Quality 2
Job Code: DR2-QUA-GLQ
Job Level: Level 13
Direct/Indirect Indicator: Indirect

Summary

Provides Quality Leadership to the organization in support of the development and execution of improvement initiatives, following effective protocols aligned to our quality management system and global strategy.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Assesses quality performance to help establish metrics, targets and improvement strategies aligned to the organization and customer goals
• Supports the development and execution of quality improvement initiatives aligned to Total Quality at Celestica imperatives and targets
• Leads and supports the development and deployment of effective and standardized quality protocols.
• Engages, supports and provides mentorship for effective execution & skills development of powerful protocols & tools such as 8D Methodology, Compliance Procedures, Change Control Board, FMEA, Manufacturing Quality Standards (MQS) and Flawless Launch Phase Gate Reviews.
• Engages and foster constructive relationships with site and global leaders and subject matter experts, to enable a collaborative environment for successful execution of improvements and best practice sharing.
• Provides leadership and support for compliance readiness to various customer, regulatory standards and certifications (i.e ISO9001, TL9001, AS9100, ISO13485, ISO14001, ANSI/ESD, etc.)
• Responsible for the design, deployment & support of CLSs Quality Management System & related processes such as Customer Satisfaction Surveys, Monthly Operations Reviews, Quality Excursion Reporting

Knowledge/Skills/Competencies

• High level of competency in Total Quality at Celestica Initiatives
• Excellent knowledge of quality management systems and processes, including ISO 9001 and ISO 14001.
• Broad knowledge of an electronic manufacturing environment, materials, manufacturing and business processes.
• Excellent analytical, negotiation and problem resolution skills.
• Ability to establish department goals and coordinate a wide variety of resources to meet quality and quantity metrics.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production within tight time deadlines

Physical Demands

Typical Experience

• 12+ years

Typical Education

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.