Bitdefender Indochina
This job has expired
IT Support
atBitdefender IndochinaThe person in this position is responsible for providing effective product support for customers and partners of security software. The service scope includes technical support, troubleshooting and supporting product documentation. Sharing feedback about customers experience and cooperation with the team also are part of responsibilities.
Responsibilities
- Technical support for customers
- Troubleshooting service (ticket system)
- Send to partners basic technical documentation about products
- Provide basic answers about solutions
Qualifications
- Bachelor's degree in Computer Engineer, Computer Science or related field
- 1 year or more experience on a similar position
- Basic knowledge about operation systems and networking is required
- Basic knowledge about endpoint security, Windows Server, Hyper V, VMware is an advantage
- Teamwork and service mind
- Basic English communication skills
Experience required
- 1 years
Career level
- Entry Level
- Middle Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Engineering
- IT / Programming
- Customer Service
Job type
- Full-time
Company overview
Our office in Bangkok is responsible for Bitdefender business development in Indochina. Bitdefender is a global security technology company that delivers solutions for more than 500 million users worldwide through a network of value-added alliances, distributors and reseller partners. Since 2001, ... Read more
Why join us: We offer attractive benefits packages and opportunity for professional development in dynamic developing organization.The teamwork in our office ensure effective working atmosphere with Thai and foreign colleagues.
Benefits
- Performance bonus
- Annual bonus
- Company phone
- Five-day work week
- Health Insurance
- Overtime pay
- Pension Fund
- Professional development
- Travel Allowance
- Transport Allowance
- Social Security
- Paid holidays
- Maternity leave
- Company uniform
- Job training
