ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Problem Solving, Procurement, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Operate and manage multiple store operations for the region.
• Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction.
• Drive sales performance of each store under his/her sales area.
• Prepare duty roster, reports at the end of the shift/week, including staff control, food, beverage, cash control and sales.
• Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
• Manage documents filing, communicate information from HQ/Marketing to store team.
• Constantly review, evaluate operations/procedures, and suggest improvements to the management.
• Ensure consistent execution of store SOPs to maintain a clean, organised and presentable store.
• Ensure that inhouse control systems/audit requirements are always adhered to.
• ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
• support the recruitment and selection of employees to the agreed staffing levels by using a cost-effective recruitment methods.
• provide guidance and direction to staffs, including setting performance standards and monitoring their performance.
• Handle disciplinary issues, conducting annual review and confirmation of staff.
• Manage supply chain (basic supply planning, procurement & logistics) and collaborate with international team to ensure end-to-end seamless operations.
• Forecast food and beverage consumptions based on historical data and trends to avoid wastages and efficient stock ordering.
• Lead projects necessary in order to meet the company's goals.
• Perform all ad hoc tasks as and when required by the Management.
• Make appropriate decisions in a fast-paced environment and update management team accordingly.
• Other duties to be assigned as needed.
• 3-5 years of experience running Coffee Operations.
• Self-driven, accountable and passion for results.
• Resourceful, energetic and eager to drive impact.
• Adaptive, innovative and agile.
• Growth mindset with shared vision to grow the company.
• Strong business acumen with adept problem solving skills.
• Inclusive team player in an empowered start-up environment.
• Strong communication skills in Thai and English.
• Proficient in Microsoft office (powerpoint, excel, outlook).
• Valid typhoid vaccination and food handler certificate. (halal certificate is a plus).
• Possess own vehicle.
• Willing to work extra hours, weekend and during Public Holidays.
• Ability to travel domestically/internationally for training/new store opening.
• Candidate with coffee operations experienced will be viewed as a plus.