ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Review, draft, and negotiate contracts, agreements, and other legal documents relating to the Company's business and operations.
• Provide practical legal advice and support to business and support functions on day-to-day business matters.
• Support corporate legal matters, regulatory registrations, and other legal documentation as required.
• Coordinate with external legal counsel on litigation, disputes, and other legal matters when necessary.
• Identify and escalate potential legal risks and support the implementation of appropriate mitigation actions.
• Support the preparation and administration of Board of Directors, Board Committee, AGM, EGM, and other shareholders' meetings.
• Coordinate meeting schedules and prepare meeting invitations, agendas, presentation materials, supporting papers, and related documentation.
• Prepare and maintain Board, Committee, shareholder, statutory, and other corporate records to ensure completeness and accuracy.
• Support the implementation and ongoing improvement of corporate governance policies, procedures, and practices.
• Monitor and coordinate required corporate filings and disclosures with relevant regulatory authorities, including the SEC and Stock Exchange of Thailand (SET), where applicable.
• About you.
• Bachelor's degree in Law or a related field; Law degree preferred.
• 3 - 5 years' experience in Legal, Company Secretariat, Corporate Governance, Compliance, or related areas.
• Experience in securities, financial services, listed companies, or regulated businesses is an advantage.
• Good knowledge of corporate governance and relevant laws and regulations.
• Strong drafting, coordination, communication, and organizational skills.
• Good command of Thai and English.
• Detail-oriented with high integrity, confidentiality, and ability to work under deadlines.
• We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
• Bonuses, and a provident fund.
• Group Insurance, Flexible health insurance plans that are tailored to your needs.
• Dental Allowance.
• 5-day work week.
• Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
• Enjoy comfortable and modern offices with various facilities.
• Caring leaders and colleagues supporting your growth.
• Be a part of the forefront of the growing FinTech industry.
• Have your hard work and success recognized and rewarded.
• Why work with us?.
• Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
• Your career journey begins here!.
• Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Customer Assistance: Respond promptly to customer inquiries via support channel providing accurate information and resolving issues related to financial securities transactions, account management, and technical support.
• Product Knowledge: Develop a deep understanding of our products, services, and platforms to effectively address customer questions and provide guidance on account setup, investment strategies, and trading processes.
• Issue Resolution: Investigate and troubleshoot customer issues, collaborating with i ...
• Documentation: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, using our CRM system to track and follow up on open issues.
• Compliance: Adhere to regulatory requirements and company policies when assisting customers with account verification, identity verification, and other security-related procedures.
• Feedback Collection: Handle complaints, collect customer feedback, and ensure feedback is raised accordingly to the relevant departments for action.
• Ticket Management: Ensure every assigned ticket is resolved within the defined SLA (Service Level Agreement), evaluate tickets, and escalate issues when appropriate to ensure timely resolution.
• Cross-Functional Support: Provide support to other teams on customer support-related issues, collaborating effectively to enhance overall customer experience.
• Update Accuracy: Ensure that instructions given to customers are the most updated and accurate answers, reflecting current policies, procedures, and product information.
• Bachelor's degree in Business, Business Administration or related field.
• Minimum of 2-3 years of experience in operations or process improvement role.
• Experience in financial industry, regulated environments is preferred.
• Strong attention to detail, organizational skills, and ability to prioritize multiple tasks effectively.
• Proficiency in Microsoft Suite and CRM tools.
• Excellent communication skill.
• Ability to learn new processes and procedures quickly.
• Ability to work independently without much direction or collaboratively as part of a team.
• Fluent and professional communication in both English and Thai.
• We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
• Bonuses, and a provident fund.
• Group Insurance, Flexible health insurance plans that are tailored to your needs.
• Dental Allowance.
• 5-day work week.
• Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
• Enjoy comfortable and modern offices with various facilities.
• Caring leaders and colleagues supporting your growth.
• Be a part of the forefront of the growing FinTech industry.
• Have your hard work and success recognized and rewarded.
• Why work with us?.
• Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
• Your career journey begins here!.
• Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.