ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿25,000, สามารถต่อรองได้

• Front Office - Online Sales & Customer Service.
• Respond to customer inquiries regarding product information via Social Media and E-market channels including but not limited to Facebook, Instagram, Shopee, etc. ;with an aim to lead potential customers to purchase, as well as up-selling and cross-selling products to increase sales.
• Work closely with Logistic team to actively share customer s interest and needs in both existing and new products to help them prioritise inventory planning. Also, regularly follow-up the deliveries to ensure all orders are fulfilled correctly within provided lead-time.
• Review and validate the orders. Contact customer if the order cannot be fulfilled. Following-up cases, assess customer mood, and gather feedback for improvement.
• Back office - Order Processing.
• Issue order-related documents such as receipts and order tracking details.
• Coordinate with accounting team for reconciliation including payment tracking, transaction recording and documents collections.
• Full responsibility of customer s order tracking, returned/exchanged orders. Perform a standard quality control and process procedures until return/exchange/refund is succeed.
• Based on company growth and capability, may also involve in the area of.
• Answering any inquiry via phone (customer service agent).
• Adding products to our website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿18,000 - ฿25,000

• Accounting.
• Work closely with HR and Admin team on company expenses process.
• Work closely with Operation team on purchasing and selling process e.g., prepare PO for seller, tax receipts for customers, receiving inventory on purchasing and sales credit.
• Update accounting database on a system and spreadsheets.
• Provide monthly report of accounts and payable and receiveable.
• Coordinate with outsource accounting service on monthly basis.
• Bookkeeping on oversea project.
• Admin.
• Coordinate with suppliers on general office management e.g., ordering office supplies, monitoring maid, contact building when needed.
• Provide administration support to HR and Admin team.
• Provide administration support to Operation team.
• Ad hoc duties as required.