ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• Cold&Warm Calling: Conduct 25-30 daily calls to qualify new and old leads and convert them into sales opportunities..
• Lead List Management: Organize, tag, and prioritize leads to ensure best prospecting and further handling. Research companies potential and find appropriate contact (HR Management).
• Pipeline Reporting: Maintain accurate notes of call outcomes, and follow-ups in the CRM for weekly management review..
• Market Intelligence: Gather feedback from calls regarding market needs to report back to the Head of Sales..
• Bachelor s degree in any field.
• 2 - 3 years of proven experience in telesales, outbound or recruitment sales. (Performance matters).
• You love doing sales: Demonstrated ability to work through lead lists without hesitation or fear of rejection.
• Strong communication skills: fluent in Thai and good proficiency in English.
• Disciplined, organized, and able to work independently to meet call targets.
• Why should you join us?.
• You ll be selling a market-leading product to top-tier companies, learning fast, and getting rewarded properly when you perform. If you like sales with momentum and upside, this role is for you.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประเภทงาน:

งานประจำ

• ปฏิบัติงานด้านเลขานุการ การพนักงาน งบประมาณ สารบรรณ ตลอดจนการจัดประชุม อบรม พัฒนาพนักงาน และรวบรวมแผนธุรกิจของหน่วยงาน รวมทั้งบริหารประเมินจัดการความเสี่ยงของฝ่ายงาน.
• จัดทำคู่มือมาตรฐานการปฏิบัติงาน (SOP) และคู่มือการปฏิบัติงาน (User Manual) ของหน่วยงาน.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านการตลาด การประชาสัมพันธ์ นิเทศศาสตร์ บริหารธุรกิจ หรือสาขาวิชาที่เกี่ยวข้อง.
• มีความรู้ในการประชาสัมพันธ์ การสื่อสาร และการตลาด หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
• มีประสบการณ์ในด้านการรับเรื่องร้องเรียนลูกค้า.
• มีความรู้ความเข้าใจกระบวนการทำงานของสาขา.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์และบริการ รวมถึงมีความรู้ด้านการตลาด และการบริหารจัดการความเสี่ยงที่อยู่ในความรับผิดชอบ.
• สามารถวางแผน บริหารจัดการ วิเคราะห์และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะ และความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• มีความสามารถในการใช้ภาษาอังกฤษ.
• Contact : K. Rungtiwa.
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with the Bank.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Master s degree or higher in Sustainability, Environmental Management, Business Administration, Economics, or a related field.
• Minimum 10-15 years of experience in sustainability strategy, ESG management, or corporate environmental programs..
• Proven experience in developing and implementing Net Zero or carbon reduction roadmaps..
• Strong understanding of ESG frameworks and reporting standards (e.g., TCFD, GRI, SASB, SBTi, CDP)..
• Demonstrated ability to collaborate across functions and subsidiaries in large organizations.
• Experience in engaging with government agencies, regulators, and external partners.
• Strong analytical, strategic thinking, and stakeholder management skills.
• Excellent communication and presentation skills in both Thai and English..
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Product Owner, Tableau, Statistical Analysis

ประเภทงาน:

งานประจำ

• Understand Business Needs & Define Data Requirements
• Meet with business teams to understand their challenges and goals.
• Work closely with the Data Product Owner (Data PO) to translate business needs into data requirements.
• Identify key metrics to measure success.
• Support the Data PO in documenting business needs and ensuring the right data is collected..
• Work with Data & Generate Insights
• Gather, clean, and analyze data from multiple sources to ensure accuracy.
• Identify trends, patterns, and anomalies in the data.
• Use visualization tools (e.g., Tableau) to present findings in an easy-to-understand format.
• Apply statistical analysis and basic machine learning techniques (if required)..
• Collaborate with the Data Squad
• Work side-by-side with the Data Product Owner (Data PO) to ensure data solutions align with business needs.
• Coordinate with Data Engineers to structure and optimize data pipelines.
• Align with Data Governance teams to ensure compliance and data quality.
• Engage with Data Scientists if advanced analytics or AI/ML models are needed for a project.
• Ensure all stakeholders (business teams, IT, and analytics) work together effectively..
• Support Business Users in Making Data-Driven Decisions
• Assist business teams in using self-service dashboards and reports.
• Help non-technical users understand and interpret data insights.
• Provide training and support on analytics tools..
• Present & Communicate Insights
• Summarize findings and insights in clear and structured reports.
• Support the Data PO in preparing presentations and visualizations for business decision-making.
• Share insights in a way that is simple and actionable for business teams..
• Continuously Learn & Improve
• Stay updated on the latest tools and trends in data analytics.
• Improve processes for better data efficiency and accuracy.
• Experiment with new techniques to enhance business impact..
• Apply now if you have these advantages.
• 1-4 years of experience in data analysis, business intelligence, or related fields.
• Experience working in a data-driven environment (data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation) with business stakeholders.
• Data Analysis & Visualization - Experience with Tableau, Power BI, Qlik, or other BI tools.
• SQL Proficiency - Ability to query and manipulate data efficiently.
• Basic Data Processing - Experience with data extraction, cleansing, and transformation.
• Statistical Analysis - Ability to apply basic statistical techniques for insights..
• Exposure to cross-functional teams involving data engineers, data scientists, and business users.
• Experience in banking or financial services is a plus but not mandatory.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (2 days in office per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Coordinate and arrange Project Management Committee and Disciplinary Committee meetings for executive management.
• Work closely with the technical team to ensure meeting facilities and equipment are well-prepared.
• Manage meeting agendas and ensure all attendees are properly informed.
• Compile and prepare monthly reports based on approved projects.
• Track and follow up on project status updates from Project Managers.
• Take meeting notes and prepare clear, accurate minutes..
• Bachelor Degree or Master Degree in Computer Science, Information Technology, Business Administration or related fields.
• At least 5-8 years of working experience in project management. Bank or Financial product & services is preferred.
• Experience in management of Technical development and/or digital & Innovation projects is preferred.
• Experience as a Project manager and Project Team leader to lead team 5 - 10 people.
• Ability to multi-task and work in a challenging fast paced environment.
• Ability to manage, plan, consult or lead team and resources to work under required directions.
• Independent worker and analytical thinker with ability to data analysis and resolve complex problems.
• Good in English and Thai (Writing, Speaking, Listening and Reading).
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Research, Risk Management, Finance, English

ประเภทงาน:

งานประจำ

• Analyze and forecast economic and financial conditions.
• Conduct comprehensive and in-depth analysis to serve Krungsri s business strategy and customers.
• Advise and consult on economic issues to Krungsri Group and customers.
• Conduct Macroeconomic Risk Scenarios for Stress Test.
• Conduct regional economic research.
• Provide Country Risk Ratings for counterparty risk management.
• Bachelor's or Master s Degree in Economics, Finance, Business Administration and Statistics or related fields.
• 7-10 years of related experience in economic and industry/ business analysis.
• Strong foundation in qualitative and quantitative research methods.
• Excellent written and verbal communication skills (in both Thai and English), including ability to translate research findings into clear and actionable results.
• Stay connected with KRUNGRI CAREER at:.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Legal, Finance

ประเภทงาน:

งานประจำ

• FB: Krungsri Career.
• LINE: Krungsri Career.
• Linkedin: Krungsri.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Java, Hibernate, Docker, English

ประเภทงาน:

งานประจำ

• Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
• 4+ years of experience as System Analyst (Backend/Microservices).
• 5+ Years of strong experience in Java, Spring Cloud / NetFlix OSS Framework.
• 3+ years of back-end and microservices development experience.
• 0-3 years of experience in management level.
• Banking business knowledge is an advantage.
• Proven experience as a Systems Analyst with a focus on Java technologies.
• Strong proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.).
• Desired to have experience on multiple frontend technologies like Angular, React etc.
• Very good understanding of Object-Oriented Design (OOD).
• Experience with test-driven development.
• Any exposure to Angular framework is plus.
• Experience in Cloud Native development, docker, and kubernetes.
• Experience working in Banking/ Financial Payment Service projects.
• Experience in working with and applying Design patterns to solve problems.
• Knowledge of API/microservices development.
• Knowledge of IT governance, IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps).
• Knowledge cloud platform AWS or OpenShift.
• Strong experience in performing root-cause analysis and preliminary problem diagnosis.
• Good English written, documentation, and verbal communication skills.

ทักษะ:

Sales, Finance, Business Development, English

ประเภทงาน:

งานประจำ

• Client Relationship Management: Develop and maintain strong relationships with corporate clients to understand their trade finance needs and provide tailored solutions..
• Sales and Business Development: Identify and pursue new business opportunities within the corporate sector to expand the trade finance portfolio..
• Product Knowledge: Stay updated on trade finance products and services, including letters of credit, guarantees, and trade loans, to effectively advise clients..
• Market Analysis: Conduct market research to identify trends and opportunities in the trade finance sector..
• Risk Management: Assess and manage risks associated with trade finance transactions, ensuring compliance with regulatory requirements..
• Collaboration: Work closely with key stakeholders, including credit, operations, and compliance, to ensure seamless delivery of trade finance services..
• Reporting: Prepare regular reports on sales activities i.e. deal pipelines, client interactions, and market trends for senior management..
• Bachelor s degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in trade finance or corporate banking.
• Strong understanding of trade finance products and services.
• Excellent sales and negotiation skills.
• Ability to build and maintain strong client relationships and manage key stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency in MS Office Suite.
• Excellent in English communication and interpersonal skills.