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Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.

Skills:

English

Job type:

Full-time

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.