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• Responsible for giving direction to the company as a full member of the Board of Management, Responsible for strategy, management, and control of the company s store operation activities as a major contribution to the achievement of the Big C Food Services business objectives, Ensure achievement of business financial targets and efficient cost control. Implementation and execution of professional customer management and ensuring operational business excellence, Reaching EBITDA targets of business Big C Food Services and delivering targets of Sales, Margin, and costs.
• Provide vision, develop short & long-term strategies, set objectives, and achieve Sales/Gross Profit and EBITDA targets. Is the throughput for all operation-related activities.
• Supports expansion strategy for the country with regard to Customers/Capital expenditure in time and budget
• Execute Customer Relationship Management to maximize performance & and return on investments (ROI)
• Reaching EBITDA targets of stores Big C Food Services and delivering targets of Sales, Margin, and costs.
• Lead the functional management team and develop individuals to achieve their maximum potential, e.g. by conducting appraisals and succession plans as well as implementing development programs for key personnel.
• Bachelor's or Master s degree in Economics, Business Management and/or related subjects
• Minimum 10 years of operations management experience within the retail and wholesales sector at Senior levels, with prior experience in managing a large number of stores
• Ability to set store budgets/operational contribution levels within the company policy framework, concept strategy, and annual budgets agreed with CEO & EXCOM.
• Excellent Implements and execution Strategy and concept of multi-channels (HORECA, Trader, Street food, Services, Companies & Offices) - Acquisition, Retention, and Management.
• Good knowledge of financial management.
• Excellent leadership skills with a positive vision to lead the team in the right spirit to achieve company objectives.
• Excellent communication and negotiation skills, assertive.
• Experience in developing and realizing budgets with P & L responsibility
• Ability Responsible for strategy, management, and control of the company store operating activities as a major contribution to the achievement of the Big C Food Services business objectives..