Filter Jobs

Job type:

Full-time

• Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
• Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
• Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
• Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
• Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
• Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
• Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
• Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
• Promote a positive organizational culture and foster the professional development of hotel teams.
• Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
• Minimum of 7-10 years experience in hotel operations, preferably within the budget or economy hotel segment.
• Proven experience managing multi-site hotel operations and leading large teams.
• Strong leadership, problem-solving, and strategic planning skills.
• Deep understanding of both front-of-house and back-of-house hotel functions.
• Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
• Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
• Good command of English (both written and spoken).