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Experience:

5 years required

Skills:

SAP, Business Development, Oracle, Mandarin, English

Job type:

Full-time

• You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected.
• To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client s IT policies that applies.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expected.
• To support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsHave at least 5 -8 years in SAP AMS - FICO Team Lead experience working with the SAP S/4HANA or SAP ECC or SAP SuccessFactors or Oracle or Concur or Salesforce as a support team lead/member, implementation team lead lead/member of the application.
• We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers.
• Open for both Senior Consultant and Manager.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Have experience in delivering solutions on cloud or on-premise platforms.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage.
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
• Ability to travel if required, i.e. to be placed at Client s site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 110354In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

SAP FICO, Finance, Accounting, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor or Master s degree in Finance and Accounting, Information Technology, Business Admistrative or relevant field, supported by relevant experience.
• Minimum of 10+ years of post-qualification experience working with SAP FICO by completed at least 8 end to end full life cycle of SAP FICO implementations.
• Working experience in Consulting firms is most preferred.
• Experience with S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Good command of English communication.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 110895In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.