Experience:

3 years required

Skills:

eCommerce

Job type:

Full-time

• Support the supervisor in daily store operations, sales administration, and business activities to ensure smooth execution across online and offline channels.
• Coordinate and prepare regular sales reports, business updates, forecasts, and performance tracking for management review.
• Assist in the execution of promotional campaigns, including price updates, discount setup, gift-with-purchase (GWP) programs, and product launches.
• Coordinate with internal teams including Marketing, Retail, Supply Chain, Finance, and Customer Service to support operational and campaign activities.
• Prepare promotional materials, artwork briefs, communication assets, and campaign documentation to support marketing initiatives.
• Monitor promotion readiness by ensuring pricing, communication materials,.
• Support inventory management activities, including stock allocation, inventory adjustments, excess stock reporting, and monitoring near-expiry products.
• Assist in eCommerce operations by maintaining product information, uploading promotions, checking website readiness, and escalating issues when necessary.
• Coordinate with external vendors, agencies, landlords, and business partners to support store events, promotions, and special projects.
• Handle administrative tasks including purchase order creation, credit memo tracking, meeting coordination, filing, and maintaining operational records.
• Support customer issue resolution by coordinating with relevant stakeholders and ensuring timely follow-up on inquiries and complaints.
• Assist in the planning and execution of corporate partnerships, pop-up events, and brand activation activities.
• Maintain accurate data and documentation across operational systems and business tracking files.
• Prepare presentations, reports, and meeting materials to support business reviews and decision-making processes.
• Perform ad hoc projects and administrative assignments as required by the Manager and the Commercial team.
• Bachelor's degree in Business Administration, Marketing, Retail Management, or related field.
• 0-3 years of experience in sales support, retail operations, marketing coordination, eCommerce, or commercial administration.
• Strong coordination and organizational skills with attention to detail.
• Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Good analytical and communication skills.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Experience in retail, FMCG, beauty, or consumer products industry is an advantage.