Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Service-Minded

Job type:

Full-time

• Handle customer inquiries over the phone calls and emails that make available by the Bank.
• Manage and resolve customer issues occurred from using the Bank s products & services.
• Escalate customer s complaint, suggestion/feedback to related BU/SU.
• Equiped him/herself with up-to-date knowledge of the Bank s products, services, and servicing channels to be able to provide right information to the customers.
• Familiarize him/herself with the Bank s systems relating to servicing customers including banking systems, ticketing system, etc.
• Qualifiications:
• Bachelor's degree or higher (welcome new graduate).
• If have experience in Banking preferable.
• Have a service mind and talkative.
• Able to work in shift.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

3 years required

Skills:

Service-Minded, Problem Solving, IC License

Job type:

Full-time

• เป็นที่ปรึกษาทางการเงิน ให้คำแนะนำและเสนอขายผลิตภัณฑ์ธนาคาร (กองทุน / ประกัน / เงินฝาก / หุ้นกู้).
• ขยายฐานลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าเดิม.
• กำหนดกลยุทธ์ในการสร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างและรักษาฐานลูกค้า.
• รับข้อเสนอแนะจากลูกค้าและแนะนำแนวทางในการพัฒนาบริการและผลิตภัณฑ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ, การเงินและการธนาคาร, เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานในสถาบันการเงินต่างๆ.
• มีใบอนุญาตประกอบอาชีพสำหรับผู้แนะนำการลงทุน (IC License).
• มีใบอนุญาตนายหน้าประกันชีวิต (นช.), ใบอนุญาตนายหน้าประกันวินาศภัย (นว.).
• มีความรู้ด้านการลงทุนประเภทต่างๆ.
• มีมนุษยสัมพันธ์ที่ดี สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า..
• ลาพักร้อน 15 วันต่อปี.
• ค่ารักษาพยาบาล และตรวจสุขภาพประจำปี.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เงินช่วยเหลือกรณีพิเศษ.

Experience:

3 years required

Skills:

Problem Solving, Service-Minded, English

Job type:

Full-time

• Handle inbound and outbound calls in a professional and friendly manner, adhering to established scripts and guidelines.
• Assist customers with a wide range of inquiries, including account balance inquiries, transaction history, product information, and general banking queries.
• Identify customer needs and recommend appropriate banking solutions, such as savings accounts, credit cards, loans, or investment opportunities.
• Process customer requests, including address changes, statement requests, and account closures, while ensuring accuracy and compliance with banking regulations.
• Resolve customer complaints or issues by providing prompt and effective solutions, escalating complex cases to the relevant department when necessary.
• Stay up-to-date with the latest banking products, services, and industry trends to provide accurate and reliable information to customers.
• Meet individual and team performance targets, such as call quality, customer satisfaction, and average handling time.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

No experience required

Skills:

Analytical Thinking, Good Communication Skills, High Responsibilities, English

Job type:

Internship

• Able to intern for a minimum of 8 weeks.
• Able to join one of the following intake periods: June-July.
• Studying bachelor's degree level, 3rd or 4th year.
• Strong academic performance - minimum CGPA of 3.00.
• Active in extracurricular activities.
• Possess a strong desire to learn and succeed.
• Have good interpersonal skills and able to communicate effectively.
• Available Position.
• 1) Data Analytics.
• Gather data from diverse sources, ensuring data integrity and accuracy.
• Oversee the collection, analysis, and dissemination of business data. Develop and maintain reports and dashboards to present key metrics and insights.
• Develop and maintain data quality standards and procedures.
• 2) Developer.
• Supporting QA for testing and/or execute the test which defined by QA.
• Participate in software design and deliver software with quality.
• Research and provide technical recommendation.
• Participate in product development and clarify working scope with the other team members.
• 3) UX/UI.
• Analyze user behaviors, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals.
• Put the user at front and center, validate all your design assumptions by testing or interviewing with the user.
• Collaborate closely with Design and Product leadership to define features and communicate ideas effectively to achieve the right outcome.
• Deliver flows, prototypes, sketches, and high-quality visuals that set the standard for design excellence based on business goals and user needs.
• 4) Strategy.
• Project manage and monitor execution of selected strategic, high-impact projects from CIMB Thai s Forward23+ strategy roadmap in areas of Wealth Management, Cost Optimization, Sustainability etc. e.g. develop project charter, set project cadence, coordinate project meetings and track execution progress.
• Provide research support, data analysis and market assessments to stay up-to-date on industry trends and present findings in relevant leadership meetings/ forums.
• Collaborate closely with CIMB Group counterparts especially Group Strategy to provide key updates pertaining to CIMB Thai s progress on key Forward23+ initiatives / projects at key management committee meetings at CIMB Group.
• 5) Marketing.
• Operate end to end corporate event and special projects of the Bank.
• Operate end to end CSR and social activities / charities in cooperation with all BUs, all branches nationwide, subsidiaries and external agencies both government and private ones.
• Work with regional team on related CSR projects, staff volunteer program, sustainability related.
• 6) Internal Audit.
• Participate in the internal control reviews of operations, processes, and products to ensure the health of the organization and provide reasonable assurance to the stakeholder.
• Identify and highlight the critical process and risks inherent in the organization.
• Provide advisory services in relation to good control system and regulatory requirements to the management and business/support units.
• 7) Legal.
• Conduct legal research.
• Update legal FAQ.
• Prepare contents for legal broadcast.
• Prepare legal training.
• Update legal database.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Sourcing qualified supplier meet with Bank s requirement.
• Processing in RFQ, RFP both Online and Offline following Procurement Policy and Sourcing Guideline.
• Performing document support for supplier selection and approval by delegated authority.
• Professional negotiation to get best quality with reasonable price to generate Bank s benefit.
• Performing the contract.
• Understanding of the Bank of Thailand s 3rd party regulation and the Personal Data Protection Act (PDPA Act.).
• Bachelor / Master Degree in Business Administration, Management, Information Technology Management, Economics, Marketing or etc.
• More than 3 years of experience in Procurement (both sourcing and contract).
• Fluent in Listening, Speaking, Reading, Writing both Thai and English.
• Excellent on Microsoft Office (Word, Excel, Powerpoint).
• Experience in Procurement System (Online) such as SAP, Oracle etc.
• Procurement knowhow in IT commodities will be an advantage.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization..

Experience:

1 year required

Skills:

Document administrative, English

Job type:

Full-time

• To handle day to day trade transactions understanding client requirement.
• Perform tasks relating to import and export initiation and settlement business, including L/Cs, Clean and Documentary Collections, Bank Guarantees, trade finance business.
• AML System checking and assessment on trade transactions. * Attention to detail, UCP600;.
• Process Import & Export Transaction.
• Process fee collection and interest as bank s announcement.
• Accurate process ordinary transactions relating to advising amendment and cancelllation of import and export leeter of credit and ensure work accomplishment in strict compliance with international chamber of commerce rules and bank's policies and procedures.
• Co-ordinating with client/Corr Banking for getting the queries raised by Trade Finance.
• Attending to front-end rerquirement of corporate customer.
• Support team for a miscellaneous task or additional assignments such as filing documents.
• Support Trade Finance Product for growth business.
• Bachelor s Degree Major in Banking / Finance /Accounting/Economics/Business or any relate field.
• At Least 1-3 years experience of Banking Industry.
• Have knowledge in international business.
• Good conmand of English also writing and verbel communication skills.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

2 years required

Skills:

IC License, Negotiation, Customer Relationship Management (CRM), Thai

Job type:

Full-time

• เป็นที่ปรึกษาทางการเงิน ให้คำแนะนำและเสนอขายผลิตภัณฑ์ธนาคาร (กองทุน / ประกัน / เงินฝาก / หุ้นกู้).
• ขยายฐานลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าเดิม.
• กำหนดกลยุทธ์ในการสร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างและรักษาฐานลูกค้า.
• รับข้อเสนอแนะจากลูกค้าและแนะนำแนวทางในการพัฒนาบริการและผลิตภัณฑ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ, การเงินและการธนาคาร, เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานในสถาบันการเงินต่างๆ.
• มีใบอนุญาตประกอบอาชีพสำหรับผู้แนะนำการลงทุน (IC License).
• มีใบอนุญาตนายหน้าประกันชีวิต (นช.), ใบอนุญาตนายหน้าประกันวินาศภัย (นว.).
• มีความรู้ด้านการลงทุนประเภทต่างๆ.
• มีมนุษยสัมพันธ์ที่ดี สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

3 years required

Skills:

Accounting, Assurance, Internal Audit, Compliance, English

Job type:

Full-time

• Conduct an investigation of any matter, value or size at its sole discretion according to the Fraud Risk policy, to assist the Audit Committee / Board of Directors in obtaining the assurance it requires regarding the identified gaps, internal control deficiencies, modus operandi employed and the extent and impact of such fraudulent activities to the CIMB Thai Bank Group.
• Prepare and deliver timely and informative investigation reports in English to an agreed quality standard.
• Develop effective approach for recognize fraud actions constantly.
• Regulatory reporting as required by the relevant regulations, if any.
• At least bachelor's degree or Professional Qualification in the relevant discipline (Accounting/ Finance/ Economics/ Law).
• Minimum 5 years of relevant work experience.
• Minimum 3 years of experience in banking and securities business compliance in a banking role in established financial institutions.
• Experience of conducting investigative interviews is essential.
• Strong evidence collection ability to support fraud investigation.
• Strong interpersonal skills and strong verbal and written communication skills.
• Be able to work under high pressure with a growth mind set.
• Good team player and work independently.
• Strong command of English in report writing and speaking preferred.

Experience:

3 years required

Skills:

Software Development, Analytical Thinking, Good Communication Skills, English

Job type:

Full-time

• Provide application Solutions to meet business requirements for all business units.
• Support application development and/or application implementation projects.
• Support application operation delivery as application owner for all the Enterprise management & related applications.
• Oversee the day-to-day operations of the responsible applications.
• Ensure the software development life cycle align with the Organization System Development Methodology (CMMI).
• Responsible for implement and support the system related to Payment and Wealth by coordinate with the related IT or business unit and work with Program Delivery team. (project management team) in feasibility study in selecting the Ready-Made Package or In-house Development System or hiring Third Party Outsource in order to obtain the best solution exactly required by the business unit. Including the taking care of the system on Production to be able to work effectively to support the bank's business goals.
• Bachelor s degree / Master s degree in Information Technology, Computer science or related field.
• Experience in software implement.
• Good knowledge of Enterprise management application.
• Excellent Technical skill.
• Expertise in trouble shooting.
• The ability to handle stressful situation.
• Good banking product knowledge especially the enterprise management system.
• Good experience in software Implementation.
• Good knowledge in software development life cycle.
• The ability to remain up-to-date with the latest software developments.
• Great analytical, problem-solving and communication skill.
• For the further discussion please contact: Carina (080-070-8598).

Experience:

8 years required

Skills:

Accounting, Internal Audit, CPA, English

Job type:

Full-time

• Development and implementation of the overall internal audit strategies, standards, policies, regional initiatives.
• Development and implementation internal audit tools, electronics working paper, audit tracking system to assist internal audit work and enhancing audit methodology with best practices.
• Conduct periodic quality assurance reviews to ensure conformance with best practices and adherence to established internal audit policies and procedures.
• Track Internal Audit s performance and activities, and relevant Management Information System reports to Head of Corporate Assurance, Audit Committee and Management.
• Prepare MIS reports/presentation materials for Audit Committee/Management meetings of CIMB Thai and Group including take minutes and follow up on matters arising.
• Bachelor's Degree in Accounting, Financial or related fields.
• Holding CPA or CIA are preferable.
• Minimum 5 years experienced in Accounting, Auditing and/or Management in Bank or Financial Institutions.
• Knowledge if the financial services business and its operations, including the rules and regulations in the domestic and international landscape (as applicable).
• Proficient in auditing guidelines, regulatory requirements, directives and guidelines issued by the relevant authorities and associations of the banking industry.
• Good Communications and Presentation skill in English.
• Good analytical & MIS skill.
• For the further discussion please contact: Nitchakarn (061-2500920).

Experience:

No experience required

Job type:

Full-time

• เป็นที่ปรึกษาทางการเงิน ให้คำแนะนำและเสนอขายผลิตภัณฑ์ธนาคาร (กองทุน / ประกัน / เงินฝาก / หุ้นกู้)
• ขยายฐานลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าเดิม
• กำหนดกลยุทธ์ในการสร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างและรักษาฐานลูกค้า
• รับข้อเสนอแนะจากลูกค้าและแนะนำแนวทางในการพัฒนาบริการและผลิตภัณฑ์ในอนาคต
• วุฒิปริญญาตรี/ปริญญาโท สาขาบริหารธุรกิจ, การเงินและการธนาคาร, เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์การทำงานในสถาบันการเงินต่างๆ
• มีใบอนุญาตประกอบอาชีพสำหรับผู้แนะนำการลงทุน ( IC License)
• มีใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย (นช.,นว.)
• มีมนุษยสัมพันธ์ที่ดี สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า.