Job Purpose

Responsible for overseeing the operational control and reconciliation process for e-Commerce platforms, including GrabMart and LINE MAN MART, ensuring sales transactions are accurately recorded, reconciled, and properly controlled on a daily basis. The role also supports company taxation and regulatory compliance matters, including food license management, VAT refund processing for tourists, and POS registration for store openings and closures.

This role focuses on

E-Commerce Sales Reconciliation & Operational Control

Perform daily sales reconciliation for e-Commerce platforms such as GrabMart and LINE MAN MART.

Monitor and manage hold transaction processes to ensure completeness and accuracy of sales records.

Investigate and resolve reconciliation discrepancies between sales reports, payment gateways, and accounting systems.

Coordinate with Operations, Store, IT, Commercial, and platform partners to resolve transaction issues.

Ensure all sales transactions are recorded within the required timeline and accounting period.

Review abnormal transactions, duplicate sales, cancelled orders, refund activities, and unmatched balances.

Prepare reconciliation reports and provide timely updates to management.

Taxation & Regulatory Support

Coordinate VAT refund processes for tourists and ensure supporting documents comply with tax regulations.

Support food license applications, renewals, and compliance monitoring.

Manage POS registration activities for new store openings, relocations, renovations, and store closures.

Coordinate with government authorities and internal stakeholders regarding tax and regulatory requirements.

Monitor updates in tax regulations and assess operational impacts.

Qualifications

Bachelor's degree in Accounting, Finance, or related field.

1–3 years of experience in accounting or AP-related functions.

Knowledge of accounting principles and tax regulations (especially VAT).

Good interpersonal and communication skills.

Experience with ERP systems (e.g., Oracle, Retek) is an advantage.

Ability to work under pressure and meet deadlines.

Key Competencies

Attention to detail

Problem-solving skills

Integrity and accountability

Teamwork and collaboration

Time management