Experience:

No experience required

Skills:

Good Communication Skills, Meet Deadlines, English

Job type:

Full-time

• Conduct thorough audits of live chat interactions to ensure adherence to established quality standards and provide constructive feedback to customer support representatives for continuous improvement.
• Review website content to ensure accuracy, clarity, and alignment with company messaging, and collaborate with the Marketing team to facilitate accurate and culturally sensitive translations as needed.
• Participate in monthly calibration sessions with the customer support team to ensure ...
• Conduct audits of sales calls to assess the quality of communication, adherence to scripts, and overall customer experience, providing feedback to the sales team to enhance their effectiveness and customer satisfaction.
• Generate and analyze monthly reports on customer support metrics, including CSAT scores, identifying trends and areas for improvement, and collaborating with relevant teams to implement enhancements..
• Educational background: Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• 1 - 2 years experience in Customer Service or Quality Assurance, specializing in contact centers, preferably in a virtual environment (LiveChat).
• Fluency in both English and Thai.
• Able to work independently in a remote setup.
• Stable internet required.
• Strong attention to detail, with the ability to identify nuances, patterns, and areas for improvement within customer interactions.
• Excellent analytical and problem-solving skills, enabling the interpretation of data and identification of trends to drive quality improvements.
• Exceptional written and verbal communication skills to provide clear, concise, and constructive feedback to agents and Team Leaders.
• Ability to adapt quickly to changing priorities and successfully operate in a fast-paced team environment.
• Strong teamwork and collaboration skills, facilitating effective engagement with supervisors and team leaders in implementing quality initiatives.
• Excellent time management skills, allowing for the prioritization of tasks, meeting deadlines, and handling multiple projects simultaneously.

Experience:

3 years required

Skills:

Google Analytics, SEO, Wordpress, English

Job type:

Full-time

• Complete Technical SEO Audits.
• Performing keyword research and continually analyzing results to optimize website content, as well as reporting progress and results.
• Analyze and understand complex SEO issues or needs to produce simple explanations and specific action plans that support the client s SEO strategy.
• Optimize all technical aspects of client websites for maximized indexing and keyword relevance.
• Keep pace with SEO, search engine, and internet marketing industry trends and developments and report changes (and subsequent strategy updates) as needed.
• Consulting with web developers and IT administrators to ensure necessary technical architecture is in place - Advise, collaborate with, and synthesize feedback from internal teams, to push for technical SEO best practices.
• Use a variety of tools to monitor rankings, traffic, conversions, competitors, and link profiles for clients.
• Maximize organic traffic growth for clients, ensuring that modern SEO techniques are properly and consistently implemented.
• Setup and configuration of WordPress website & plugins.
• 3 years of technical SEO experience (in-house or agency), preferred experience in igaming industry.
• Extensive experience (and proficiency) with Webmaster Tools and Google Analytics.
• Proven ability to investigate issues with Webmaster Tools, analyze changes in organic (and other) traffic to deliver business insights and recommendations.
• Experienced with Google Tag Manager.
• Experience working with back-end SEO elements such as.htaccess, robots.txt, metadata,and site speed optimization to optimize website performance.
• Experience in quantifying marketing impact and SEO performance.
• Strong understanding of technical SEO (sitemaps, crawl budget, canonicalization, Schema.org, etc.).
• Proven ability to navigate WordPress, troubleshoot issues, and fulfill technical SEO resolutions within WordPress.
• Excellent problem solving and analytical skills with the ability to dig extensively into metrics and analytics.
• Effective (efficient and clear) cross-functional communicator.

Experience:

2 years required

Skills:

Digital Marketing, English

Job type:

Full-time

• The incumbent is responsible for assisting the Digital Marketing Department or team to provide analysis and reporting on digital projects / campaigns and placements, website traffic, social media impression and others. You should keep an eye on data that shows changing trends in advertising consumption. This role requires one who keeps abreast of new social media sites, web technologies and digital marketing trends. If you re an excellent communicator, capable & passion in digital marketing-related job, we would love to hear from you.
• The position requires strong attention to customer relations, interactive communication skills, and problem-solving ability.
• Build and execute social media strategy through competitive research, platform determination, bench marking, messaging and audience identification.
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Collaborate with Marketing and Product development teams to create social buzz regarding new products launches.
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
• Contribute to team effort by accomplishing related results as needed.
• Any other task that may reasonably assign by supervisor.
• Key Requirements.
• Candidate must possess at least bachelor s degree or any equivalent.
• Prefer 1-2 years of working experiences in related filed & position.
• Preferably Senior Executive specialized in Digital Marketing or equivalent.
• Required language: English (Verbal & written communication).
• Ability to work under pressure, independent.
• Creativity and writing skills.
• Numerical skills.
• Basic IT skills.
• Problem-solving aptitude.
• Excellent interpersonal & communication abilities.
• Executive & senior positions are available.

Experience:

3 years required

Skills:

3ds Max, Adobe Illustrator, Adobe Photoshop, Thai, English

Job type:

Full-time

• Design 2D visuals for packaging, posters, standees, shelf talkers, etc.
• Create 3D mock-ups and renders of POSM displays using 3ds Max.
• Collaborate with internal teams to develop concepts from brief to final artwork.
• Ensure brand guidelines and marketing goals are met in all designs.
• Prepare files for production with high accuracy.
• 5 years of design experience (POSM experience required).
• Strong skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Proficient in 3ds Max (V-Ray a plus).
• Understanding of retail environments and consumer engagement.
• Ability to manage multiple projects under tight deadlines.
• Experience with event or brand activation projects.
• Basic knowledge of short video/motion graphics.
• Familiarity with production processes and materials for POSM.

Experience:

5 years required

Skills:

Budgeting, Production planning, Purchasing, Thai, English

Job type:

Full-time

• Plan and manage production processes for Print, POSM, and Promotional Items.
• Coordinate with factories, suppliers, and internal stakeholders to ensure smooth execution.
• Monitor production timelines, track progress, and resolve issues during production.
• Conduct quality control (QC) checks to ensure output meets specifications and standards.
• Manage sample development and approval prior to mass production.
• Support cost control and production cost analysis.
• Maintain accurate production records and status reports.
• Coordinate delivery schedules to ensure on-time project completion..
• Bachelor s degree in Industrial Management, Production, or related fields.
• 5 years of experience in production for Print, POSM, Premium, or Promotional Items.
• Strong understanding of production processes, materials, and manufacturing techniques.
• Detail-oriented with a strong focus on quality.
• Ability to manage timelines and handle multiple projects simultaneously.
• Strong coordination and problem-solving skills.
• Proficient in MS Excel and basic production tracking tools.
• Good communication skills in Thai and working-level English..
• Preferred Qualifications.
• Experience working directly with factories or manufacturers.
• Knowledge of quality control systems and inspection processes.
• Experience handling urgent or high-volume production projects.
• Understanding of cost optimization and production efficiency.

Experience:

2 years required

Skills:

Project Management, Customer Relationship Management (CRM), Thai, English

Job type:

Full-time

• Serve as the primary point of contact for assigned clients.
• Manage day-to-day client servicing activities and ongoing projects.
• Coordinate internal teams and external partners to ensure smooth execution.
• Manage project timelines, deliverables, and budgets.
• Prepare proposals, quotations, and service documentation.
• Ensure service delivery aligns with client expectations and brand standards.
• Support client meetings, presentations, and regular business reviews.
• Identify potential risks and proactively propose solutions.
• Maintain accurate project documentation and reporting.
• Support account growth and long-term client retention.
• Bachelor s degree in Business, Marketing, Communication, or related fields.
• Minimum 5 years of experience in client services, account management, or related roles.
• Proven experience working with local, multinational or global brand clients.
• Strong project management and coordination skills.
• Excellent communication and relationship management abilities.
• Ability to manage multiple projects in a fast-paced environment.
• Strong commercial awareness and cost-control mindset.
• Proficient in MS Excel and PowerPoint.
• Fluent Thai and working-level English.
• Preferred Qualifications.
• Experience in marketing services, print, promotional items, or event-related services.
• Experience collaborating with regional or global stakeholders.
• Experience mentoring junior team members.
• Familiarity with structured client service or agency environments.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Manage daily AP/AR operations and process transation accurately.
• Precess vendor payments and follow up on customer receivables.
• Verify and reconcile general ledger accounts, bank statements, tax calculations with reports and filings.
• Support other departments with financial and accounting needs.
• Coordinate with suppliers, customers and internal teams to resolve issues.
• Prepare documentation for audits, support month-end and year-end closing.
• Bachelor's degree in Accounting.
• Minimum 3 years accounting experience, preferably in freight forwarding/logistics.
• Proficiency in accounting software, spreadsheet applications, and data analysis tools.
• Good communication and interpersonal skills, detail-oriented and proven problem solving skills with ability to work under pressure.
• Thorough understanding of Thai accounting standards and tax regulations.