Skills:

Work Well Under Pressure, Data Analysis, Negotiation, Leadership Skill, Teamwork

Job type:

Full-time

• Promote teamwork and mutual support among team members.
• Support continuous learning and skill development for team members in both hard and soft skills.
• Plan and develop knowledge and skills of team members.
• Support provision of necessary tools and equipment for efficient work.
• Monitor and track work results across different team sections.
• Provide guidance and advice to subordinates on work approaches.
• Plan and set annual work goals and targets for subordinates.
• Establish standardized work processes, procedures, and related documentation aligned with company policy.
• Provide data analysis through systems such as Database and Online systems.
• Collaborate with Engineer team on design, solution sourcing, and equipment provision for presale activities to meet customer requirements.
• Participate in planning to define 3-5 year company policy or technology and product direction.
• Review annual policies and strategies for product presentation.
• Coordinate with suppliers on solution design and product offerings for customers.
• Support Engineer team in preparing equipment for demonstrations and proof of concept.
• Oversee and control Engineer team in preparing presale project documentation.
• Manage, oversee, and support equipment installation projects to ensure successful completion within schedule and budget.
• Prepare and support equipment for delivery and customer acceptance.
• Oversee and manage post-sale service work according to Service Level Agreement (SLA).
• Prepare technical documentation and reports related to post-sale service and system performance.
• Develop guidelines for preventing and resolving technical issues that may occur with systems.
• Coordinate with partners or suppliers to source solutions for customer requirements.
• Support demonstrations and proof of concept activities.
• Coordinate equipment installation and inspection support.
• Coordinate support for resolving equipment issues in projects.
• Provide feedback and recommendations for product and service improvements.
• Evaluate supplier quality and performance.
• Monitor technology developments and trends for organizational application.
• Participate in planning to define 3-5 year company policy on technology, product, or solution direction.
• Review annual policies and strategies for company priority products.
• Plan and prepare annual budget for engineering department expenses and equipment.
• Support company IT operations for equipment under engineering department responsibility.
• Perform other assigned duties.
• About you.
• Bachelor's degree or higher in Telecommunication or related field.
• Minimum 10 years of work experience.
• Minimum 10 years of experience in sales and/or coordination work.
• Project work experience considered a plus.
• Basic operational management skills.
• Organized and meticulous in work.
• Good time management.
• Good work planning ability.
• Ability to delegate tasks to subordinates.
• Good problem-solving skills.
• Leadership skills.
• Strategic thinking ability.
• Knowledge of company regulations and 5S principles.
• Basic communication skills with understanding of listener's feelings for constructive development.
• Negotiation, persuasion, and systematic communication skills.
• Ability to work well under pressure.
• Valid driver's license and ability to travel to other provinces.
• Team management skills.
• Learning and development skills.
• Diplomatic skills in managing people's emotions in the organization.
• Decision-making skills.
• English language ability at operational level (IELTS 5.0).