Experience:

2 years required

Skills:

Data Analysis, Automation

Job type:

Full-time

• This role is responsible for coordinating and assisting the Sales Team with the ongoing growth of the cloud business across Thailand and APAC. The ideal candidate possesses a deep understanding of the SaaS reseller business model and is passionate about new technology and consulting. You will work closely with Sales and cross-functional teams to drive business through workflow standardization and process optimization for our strategic partnerships with Google, Microsoft, and other leading technology providers.
• Operations.
• Develop and execute the company's operations workflow, ensuring alignment with the SaaS reseller.
• ecosystem.
• Standardize and scale internal processes through cross-team collaboration to improve operational efficiency.
• and business velocity.
• Verify orders, including customer personal information and payment details; issue sales transaction invoices.
• and manage the vendor registration process.
• Maintain and update sales and customer records, and assist in compiling monthly sales reports.
• Maintain relationships and direct customer feedback to the relevant internal departments.
• Consult with the legal department in contract management and billing.
• Procurement.
• Ensure that procurement processes comply with company policies and legal regulations, including supplier.
• selection, contract signing, and procurement execution.
• Control procurement costs and optimize procurement processes to improve efficiency.
• Collaborate with finance, operations, and delivery departments on cost accounting, and support the sales.
• team in formulating pricing strategies.
• Manage supplier relationships, ensuring contracts comply with company policies and legal regulations.
• Data Analysis and Reporting.
• Collect and analyze data to develop corresponding operations strategies.
• Regularly submit the reports to management, providing decision support and recommendations.
• AI Adoption & Automation.
• Proactively leverage Generative AI and AI automation tools to streamline operations and reduce repetitive.
• manual tasks.
• Identify opportunities for AI-driven process improvements across the sales and procurement lifecycle.
• Risk Management.
• Analyze and evaluate risks in operations activities and take measures to manage and control them.
• Handle issues and disputes in the workflow process to ensure the smooth execution of procurement activities.
• Bachelor's or master's degree in Business Administration, Economics, or related fields.
• At least 2 years of work experience in operations, business process management, or procurement, specifically.
• within a reseller or service-based environment.
• Familiarity with the cloud product business model and the operational nuances of multi-vendor distributions.
• Proficiency in MS Office (especially Excel) and ERP systems.
• Strong data analysis and logical thinking skills, capable of formulating reasonable procurement strategies.
• Excellent communication skills and team spirit, able to effectively coordinate work across departments.
• Detail-oriented, responsible, and able to manage and resolve issues under pressure.
• Open-minded and adaptive to using AI tools (e.g., Gemini, ChatGPT, or workflow automation) to enhance.
• individual and team productivity.
• Fluent in both verbal and written English.