āđāļĄāđāļĄāļĩāļāļģāđāļŦāļāđāļāļāļēāļāļŠāļģāļŦāļĢāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđ āļāđāļāđāļāļāļĩāđāđāļāđāļāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļāļļāļāļāļēāļāļāļ°āļŠāļāđāļ
āļāļąāļāļĐāļ°:
Sales, Procurement, Legal
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in promoting databases solutions or data management software.
- Experience in planning, pitching, and executing a territory business.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
- Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
- Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
- Experience with databases technologies and products (e.g., PostgreSQL, MySQL, Oracle, MongoDB, HA, security, etc.) and deployment options in the cloud.
- Experience carrying and exceeding business goals in a sales role.
- Experience working in an overlay sales role.
- The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
- As a Database Sales Specialist, you will help us grow our operational database business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver business, demonstrate product functionality and provide a comprehensive overview of business use cases. You will lead day-to-day relationships with cross-functional team members, serving as a solution lead within the sales organization. You will lead go-to-market strategies, sales plays, run campaigns, and execute on the opportunities created.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Make databases a leading conversation in sales discussions/account strategy, develop country and segment specific plans for Google Cloud Platform (GCP) database services, and work with sub-region leadership team to define databases pen testing and ramp strategies.
- Build relationships with customers as trusted advisor to understand their business drivers/technology footprint, identify appropriate Google databases solution use cases, manage complex business cycles and influence long-term strategic direction.
- Deliver against quota and achieve strategic business and growth goals while forecasting and reporting territory s business.
- Work with account and cross-functional teams (e.g., sales representative and sales managers, customer engineering, marketing, customer success) to develop go-to-market strategies, generate and progress pipeline, understand the customers, and provide excellent prospect and customer experience.
- Collaborate with partner team to activate database-specific partners, ensure sales teams and customers have access to partners.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāļāļīāļāļīāļĻāļēāļŠāļāļĢāđ.
- āļĄāļĩāđāļāļāļāļļāļāļēāļāđāļŦāđāđāļāđāļāļāļāļēāļĒāļāļ§āļēāļĄāļāļēāļāļŠāļ āļēāļāļāļēāļĒāļāļ§āļēāļĄ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāđāļāđāļāļāļāļēāļĒāļāļ§āļēāļĄāļāļģāđāļāļīāļāļāļāļĩ āđāļāļĒāļ§āđāļēāļāļ§āļēāļĄāļāļģāđāļāļīāļāļāļāļĩāļāđāļ§āļĒāļāļāđāļāļāļĄāļēāđāļĨāđāļ§āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 5 āļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāđāļāļĩāđāļĒāļ§āļāļēāļāđāļāļāļēāļĢāđāļāđāļāđāļēāļāļāļāļĩāđāļāđāļ āļāļāļĩāļāļēāļāļē āđāļĨāļ°āļāļāļĩāđāļĢāļāļāļēāļ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ..
- āļāđāļēāļāđāļāđāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ.
āļāļąāļāļĐāļ°:
Software Development, Automation, Assurance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
- To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
- To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
- To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
- To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
- To ensure that testing addresses requirements as agreed with other stakeholders.
- To identify opportunities to apply existing automation or other tools to meet testing needs.
- To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
- Manage team sizing 10 staffs up.
- Minimum 5 years of experiences in automated tester role.
- Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
- Strong knowledge in QA methodologies, of the software development process.
- Basic knowledge in financial services industry.
- Knowledge software automate testing.
- Prior experience in preparing test plan / test case / Test script is a must.
- Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
- Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
- Understanding of the basic financial, business model and processes.
- Strong analytical and problem - solving skills.
- Problem solving skill.
āļāļąāļāļĐāļ°:
Market Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement dealer strategies to drive sales volume within assigned areas.
- Expand and manage Krungsri Auto Key Dealers and strengthen dealer partnerships..
- Monitor dealer performance, track sales targets, and prepare monthly forecasts and reports.
- Analyze market trends, competitor activities, and dealer performance to identify opportunities.
- Organize and support marketing campaigns, promotional activities, and product launch events.
- Conduct regular dealer visits and maintain strong relationships with dealer partners.
- Design customized campaigns and initiatives to improve dealer performance.
- Coordinate with internal teams to maximize financial service utilization and achieve sales targets.
- Prepare performance reports, market analysis, and business insights for management.
- QualificationsBachelor s degree in Marketing, Business Administration, or related fields.
- Minimum 4 years of work experience, with at least 1 year in dealer management, automotive, or sales-related roles..
- Strong relationship management and communication skills.
- Good analytical and reporting abilities.
āļāļąāļāļĐāļ°:
Finance, Accounting, Single License, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Drive profitable growth by acquiring, developing and servicing long-term relationships with private banking customers ((AUM more than 50 MB.).
- To plan and manage private banking portfolios through build relationship with customers to maintain key customer base of the Bank as well as expand private banking customer base.
- To offer private banking management products and provide advice relating to asset allocation in collaboration with Private Banking consultants to maximize return.
- To Generate high fees by providing private banking customers with a wide range of products such as insurance, deposit, mutual funds, private funds and structure products.
- To deliver superior services to private banking customers according to established standard for maximize customers satisfaction.
- To coordinate with related parties to execute customers transaction or gather information to serve customers.
- To maintain current investment knowledge and information on existing products, policies and portfolio management skills.
- Bachelor's or Master s degree in MBA, Finance, Marketing, Economics and Accounting from Thai and oversea.
- Minimum 5 years of working experience in Private Banking or Priority Banking environment is required for this position.
- Strong Team a Candidates with working experience in financial institutions or Banking abroad will be given priority management in both sales and operations banking.
- Strong banking background and experiences.
- Knowledge on Banking products and Investment related.
- Able to good communication in English is preferable.
- Have Single License accreditation, Life and Non-life insurance License.
- Outstanding presentation and communication skill.
- Good negotiation skill and well-coordinated with partners.
- Positive Attitude and High responsibility.
- Work at Head office (Rama 3).
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
āļāļąāļāļĐāļ°:
Finance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ150,000 - āļŋ200,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Monitor and analyze business performance of assigned entities, identify area of improvement to ensure achievement of business performance and targets.
- Work in collaboration with oversea subsidiaries and Krungsri business units to manage and execute strategic initiatives/projects.
- Engage in annual strategic planning with ASEAN subsidiaries based on market insights and business acumen.
- Develop executive management reports providing insights of market and business performance.
- Facilitate and support ASEAN new product introduction through efficient governance framework to enable growth expansion.
- Master s degree in business, finance, economics, sales and marketing or related field.
- At least 10 years in banking or related field and in also in management level.
- Consumer Finance in areas such as front-end roles, financial analysis, and initiative driving.
- Product development/management in banking or un-secured/consumer finance e.g. personal loan, sales finance, or credit card.
- Ã Management consulting with strategy development and project management expertise.
- Willing to learn new areas and travel to ASEAN countries.
- Good combination of analytical and execution skills with cross functional teams; more weights on execution caliber.
- Able to travel aboard to meet Krungsri foreign subsidiaries or business partners.
- Very good command of written and spoken English.
- Goal oriented with can-do attitude.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Accounting, Accounts Payable, Excel, Taxation, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ19,000 - āļŋ23,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Accounts Payable & Purchasing Oversight: Verify purchase records and monitor payment processes to ensure all entries are accurate and completed within the system..
- Sales Expenses Management: Oversee the closing of sales staff expense accounts (including travel, per diem, and accommodation); ensuring completeness and timeliness..
- Financial Documentation Audit: Thoroughly review documents and monetary amounts to ensure precision in accounting entries and disbursements, especially for bank transfers to multiple suppliers.
- Stakeholder Coordination: Coordinate with the Finance department, banks, and suppliers to ensure timely and accurate payments, maintaining the company's professional image.
- Ad-hoc Assignments: Perform other duties as assigned by supervisors.
- What We're Looking For.
- Educational Background: Bachelor s Degree in Accounting.
- Professional Experience: 2 years of relevant experience.
- Professional Attributes: Highly detail-oriented, observant, and possesses a positive attitude and vision for work.
- Technical Knowledge: Strong understanding of accounting principles and accuracy in financial reporting.
- Fresh graduates are welcome.
- What We Offer.
- Competitive remuneration.
- Career development opportunities.
- A dynamic, supportive, and empowering workplace.
- A culture that encourages innovation and growth.
- Comprehensive benefits to support your wellbeing.
- About Us.
- Saha Pathanapibul Public Company Ltd. is one of Thailand s leading FMCG companies, offering a diverse portfolio of well-known, trusted brands. Our mission is to enrich lives through high-quality products and innovative solutions. With a strong focus on sustainability and customer satisfaction, we are committed to long-term growth and delivering value to our stakeholders.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
7 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Problem Solving, Quantitative Analysis, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
āļāļąāļāļĐāļ°:
Business Development, Statistics
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide strategic guidance and actionable insights through business intelligence and market and industry analysis to top management in order to achieve sustainable business continuity.
- Looking for a candidate with experience in marketing, campaign execution and analysis, as well as the ability to develop and implement marketing ideas..
- Major Tasks / Responsibilities.
- Lead the development of data solutions and delivering customer and business insights to identify business opportunities or resolve business challenges.
- Translate business problem statements into analysis requirements and work with BUs to define best business outcomes.
- Manage projects, outcomes, resources, proposed proposals or opportunities, and overall execution of the corporate exercises, to ensure effective alignment with organization objectives.
- Advise and provide recommendation on project feasibility studies and project planning, to ensure projects achievement and minimize risks.
- Coordinate with related team and functions to create mutual understanding on expectations, processes, standards, and solutions for corporate strategy activities.
- Bachelors or Masters in Data Analytics, Statistics, Computer Science, Communications or related fields.
- Having experience in retail market is a plus.
- Having experience in marketing or campaign execution is a plus.
- Experience in a major financial with large-scale data or similar program management experience.
- At least 5 years in a management role, with board level change or transformation leadership experience.
- Advanced communications, marketing, or journalism experience.
- Good experience using business intelligence tools and data visualization best practices.
- Strong storytelling and communication skills.
- Strong analytical and problem-solving skills.
- Familiarity with data validation tools.
āļāļąāļāļĐāļ°:
Business Development, Automation, Industrial Engineering
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Define strategic objectives and budget for the Operational Excellence & Business Development function in alignment with corporate goals.
- Establish KPIs, strategic direction, and operational roadmap for the function.
- Oversee overall performance of the function to ensure delivery against strategic objectives (e.g., cost reduction, efficiency improvement, service quality enhancement).
- Manage all resources (people, budget, technology, and data) to ensure operational efficiency and effectiveness.
- Promote a culture of Continuous Improvement through the application of tools and methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc.
- Drive cross-functional collaboration with Operations, Business Units, and support functions (e.g., Supply Chain, IT, Quality, Retail Operations) to align goals and processes.
- Define and monitor KPIs on a regular basis and prepare performance reports for senior management.
- Lead Change Management initiatives to ensure improvement projects are implemented smoothly and that new systems/processes are effectively adopted.
- Analyze and assess business process risks and develop control measures to ensure business continuity.
- Evaluate and recommend appropriate technologies and automation/IT tools to support Operational Excellence initiatives.
- Develop team capabilities by identifying training needs, designing learning programs, and supporting team growth and succession development.
- Education.
- Bachelor s Degree (Master s Degree preferred).
- Major.
- Business Administration, Management, Industrial Engineering, or related fields.
- Work Experience.
- Minimum 10-15 years of experience in Operations Management, Process Improvement, Operational Excellence, or similar roles (more may be required in large organizations).
- Proven experience managing large functions/teams and working closely with senior executives.
- Experience in retail, service, fuel/oil, or energy industries will be an advantage.
