ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Management, Business Statistics / Analysis, Sales, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿45,000 - ฿60,000, สามารถต่อรองได้

• Type of Contract:Permanent
• Location:Chiang Mai centre.
• ABOUT THE DEPARTMENT/TEAM.
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai. Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• Working with both our customers and with your internal colleagues at British Council, you will need:
• To significantly increase sales and boost the growth of the Teaching Centre Business in Thailand.
• To motivate and build a highly performing team and embed a results-orientated sales and customer management culture in the organisation.
• To motivate the SCM team and to foster good team spirit, delivering a high quality, efficient and integrated customer service experience.
• To oversee the daily operations of the branch. To ensure the Sales and Customer Management team of the Branch meets and exceeds the sales and service targets and KPIs.
• To contribute to the formation of business strategy as a key member of the Teaching Centre Management Team;.
• To work closely with Head of SCM to ensure the branch the post holder manages and other branches share the same best Practice and standards.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be working as a part of worldwide leading organization in English learning field. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You must have an undergraduate degree and a minimum of 5 years managerial experience in leading a B2C sales team, preferably in the education service industry. Customer management experience, including complaint handling is essential for this role. You should have excellent written and oral communication skills in English and be fluent in Thai.
• 03 % of Provident Fund contribution from the Employer (after completing a probation).
• Medical Insurance and Corporate Medical Excess Claim.
• Enjoy 22 days of Annual leave.
• One month fixed Year-end bonus.
• Professional development opportunities.
• Eligible for sales incentive after passing probation.
• Interested applicants should read through the Job Description and
• apply online via:https://tinyurl.com/tha-nt-1847ex.
• We do not accept application from quick Apply.
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found at http://www.britishcouncil.org/home-privacy-policy.htm. .

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานพาร์ทไทม์

เงินเดือน:

฿95+ , สามารถต่อรองได้

• THE BRITISH COUNCIL YLA PROGRAMME We are looking for apart-time who can work with us for more than 6 months.Workdays are only on weekendatChiang Mai branch.
• Come and gain experience in UK's international organisation for cultural relations and educational opportunities.
• To assist teachers inside and outside the classroom.
• To assist the Young Learner Product Team with promotional activities or special events.
• To be responsible for administrative tasks.
• An undergraduate looking for a short time work experience.
• Any field of study is acceptable.
• Brilliant communication skills and customer empathy.
• Self-motivated and passion to work.
• Strong communication and interpersonal skills.
• Love to work with children.
• Good in English.
• Thai nationality.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานพาร์ทไทม์

เงินเดือน:

฿126+ , สามารถต่อรองได้

• THE BRITISH COUNCIL YLA PROGRAMME We are looking for apart-time who can work with us for more than 6 months.Workdays are only 1- 2 days per week starting from 8.30 - 16.00 on Sat-Sun(on your preference) at Srinakarinbranch.
• Come and gain experience in UK's international organisation for cultural relations and educational opportunities.
• To assist teachers inside and outside the classroom.
• To assist the Young Learner Product Team with promotional activities or special events.
• To be responsible for administrative tasks.
• An undergraduate looking for a short time work experience.
• Any field of study is acceptable.
• Brilliant communication skills and customer empathy.
• Self-motivated and passion to work.
• Strong communication and interpersonal skills.
• Love to work with children.
• Good in English.
• Thai nationality.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Service-Minded, Sales, Good Communication Skills, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿25,000, สามารถต่อรองได้

• Type of Contract:Permanent
• Location:Pinklao Office.
• ABOUT THE DEPARTMENT/TEAM.
• Our Sales & Customer Management team provide a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• The main duty of a Sales & Customer Management Officer is to ensure a high quality, welcoming and efficient integrated customer service experience to all new and existing customers with the purpose of meeting/exceeding sales and customer management targets across all British Council services.
• To provide marketing support in Pinklao and contribute to business growth.
• To act as British Council s ambassador and provide top quality, welcoming and efficient integrated sales customer engagement experience to all new and existing customers and deliver Sales & Customer Management targets in order to enable the Council to meet its business targets and objectives.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You must have:
• At least 2 years experience in sales and customer management environment of education or services related field.
• Education to tertiary level at any disciplines.
• Fluent in both English & Thai. Interested applicants should read through the Role Profile and please apply via. https://tinyurl.com/THA-NT-1980e. Closing date for applications: 1 September 2019 (23:59 UK Time). We offer an attractive benefits package. "Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Service-Minded, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿30,000 - ฿45,000, สามารถต่อรองได้

• Type of Contract:1 Year Fixed Term (with possibility to extend).
• Location:Chaengwattana.
• ABOUT THE DEPARTMENT/TEAM
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai. Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• Supervise a team of Sales & Customer Management Officers in the branch to ensure top quality, welcoming and efficient integrated customer engagement experience to all new and existing customers.
• Work closely with Branch Manager to ensure the branch meets and exceeds the sales and customer management targets and KPIs.
• Work closely with Branch Manager and HSCM to build a high performing team and embed a results-orientated sales and customer management culture in the SCM process.
• Monitor quality of delivered work and to ensure share the same best practice and standards with other branches.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 3 years supervisor experience in admin & operational environment of customer management related field. Experience of working with children will be an advantage.
• One month fixed bonus per year.
• 03 % of Provident Fund contribution from the Employer.
• Medical Insurance and Corporate Medical Excess Claim.
• Personal Accidents and Term Life Insurance.
• Enjoy 22 days of Annual leave.
• Professional development opportunities.
• Eligible for sales incentive after passing probation.
• Interested applicants should read through the Role Profile and please apply byhttps://tinyurl.com/THA-NT-2010ex.
• Closing date for applications: 18 Aug 2019 (23:59 UK time).
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿30,000, สามารถต่อรองได้

• Type of Contract:Permanent
• Location:ChaengwattanaOffice.
• ABOUT THE DEPARTMENT/TEAM.
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us.Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai.
• Our customers engage with us face-to-face, online, through email and via the phone.Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY
• Working with both our students and with your internal colleagues at British Council, you will provide an exceptional level of customer service engaging with customers face-to-face, online and over the phone to make sure all our customers needs and requests are taken of. You will also provide support for all sales and marketing events to create awareness about the British Council.
• WHAT IS INTERESTING ABOUT IT
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 2 years experience in sales and customer management environment of education or services related field. You should be Fluent in both Thai and English.
• Interested applicants should read through the Role Profile and please apply viahttps://tinyurl.com/THA-NT-2050e.
• Closing date for applications: 4 August2019 (23:59 UK Time).
• We offer an attractive benefits package.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm. .