Skills:

Database Development, Negotiation, Data Entry, Customer Relationship Management (CRM)

Job type:

Full-time

• Conduct field surveys and collect information from retailers, workshops, service centers, dealers, and relevant outlets.
• Collect key information such as outlet type, segment (2W/4W), brands sold, product range, SAE grade, API specification, package size, and price range.
• Verify and regularly update outlet information to ensure accuracy, completeness, and up-to-date data.
• Prepare market mapping by area, province, and customer segment.
• Competitor & Market Intelligence.
• Collect information on competitor pricing, promotions, product specifications, and distribution activities.
• Monitor popular brands, products, and lubricant specifications in each market area.
• Gather information on customer behavior, preferences, and market demand.
• Prepare price benchmarking and competitor analysis to support sales strategy development.
• Customer & Outlet Database Development.
• Identify and collect information on potential customers, workshops, retailers, dealers, and distributors.
• Categorize outlets and customers by type, segment, area, and business potential.
• Expand the number of potential outlets and customers in the company database.
• Maintain accurate and up-to-date customer and outlet information in the CRM / Customer Database.
• Identify high-potential outlets and convert qualified prospects into sales opportunities.
• Market Visit & Sales Development.
• Plan and conduct regular market visits in Bangkok and BMR, with occasional visits to other provinces as assigned.
• Approach prospective customers, workshops, retailers, and dealers to introduce and promote Pertamina Lubricants products.
• Develop relationships with new and existing customers to expand PERTAMINA FASTRON and PERTAMINA ENDURO distribution.
• Present product information, promotions, pricing, and commercial programs to potential customers.
• Follow up with prospective customers and support the conversion of sales opportunities into actual orders.
• Record market visit results and collect feedback from distributors and outlets regarding products, prices, promotions, and customer requirements.
• Monitor product availability, brand visibility, and competitor presence at points of sale.
• Sales & Account Management.
• Achieve assigned sales volume, revenue, outlet development, and distribution targets.
• Support the Sales Domestic team to generate sales orders from assigned customers and market areas.
• Maintain regular contact with existing customers to encourage repeat orders and identify additional sales opportunities.
• Follow up on customer inquiries, quotations, promotions, product availability, and order status.
• Coordinate with the Sales Team and relevant internal departments to support order fulfillment and customer requirements.
• Develop new customers and increase product penetration within assigned territories.
• Monitor customer sales performance and propose actions to improve sales volume and product movement.
• Support promotional activities, product campaigns, and other sales programs implemented by the company.
• Database Management & Reporting.
• Record and update market and sales information in the company CRM / Customer Database.
• Maintain Outlet, Customer, Competitor, Product, and Price Databases.
• Record customer visits, sales opportunities, follow-up actions, and sales progress in the CRM.
• Prepare weekly and monthly Market Visit and Sales Activity Reports.
• Summarize market information related to market coverage, product preferences, pricing, competitor activity, and potential sales opportunities.
• Present key market findings, sales opportunities, and recommended actions to management.
• High Vocational Certificate (ปวส.) or higher in Business Administration, Marketing, Sales, Automotive, or related fields. Fresh graduates are welcome; experience in sales, automotive products, lubricants, spare parts, workshops, or related businesses will be an advantage.
• Able to travel within Bangkok, and Bangkok Metropolitan Region area.
• Comfortable with field sales, customer visits, prospecting, and approaching new customers.
• Able to work independently in the field.
• A valid driving license is required.
• Basic proficiency in Microsoft Excel, CRM systems, and data entry.
• Good communication, interpersonal, presentation, and negotiation skills.
• Target-oriented, proactive, responsible, well-organized, and willing to learn.
• Benefit.
• Incentive based on KPI.
• Flexible working hours.
• Travelling Allowance (Depends on position).
• Birthday Party.
• Annual Leave 17 days per year.
• Tax company issued.
• Social Security.
• Public holiday (more than 13 Days per year).