Experience:

1 year required

Skills:

Product Owner, Automation, Kubernetes, Docker, DevOps, VMware, Linux

Job type:

Full-time

• In this role you will play a key part in ensuring the stability and resilience of our platforms.
• We are looking for a team member who thrives dealing with the unknown. You must enjoy continuous learning and researching new solutions for new problems.
• Collaborate with Product Owner and Tech Lead for planning technical activities.
• Collaborate with Development and Operations teams to improve CI/CD standards.
• Partner with development teams to ensure applications are designed with scale, resilience, and performance in mind.
• Participate in system design consulting, platform management production system through application reviews, testing, capacity planning, and performance tuning.
• Continuously seek out innovative ways to speed up and automate all aspects of testing, building, and releasing software project versions and updates through our infrastructure.
• Perform root cause analysis of production errors and resolve technical issues.
• Support team members throughout the cloud operations team.
• Act as a prime escalation point and Tier 2 cloud infrastructure engineer ticket (Freshdesk, Clickup).
• Propose automation ideas and solutions to reduce workload.
• Control internal portal change.
• Maintenance of SLA uptime.
• Study and take tests to acquire relevant certifications for SRE/DevOps.
• Other ad-hoc tasks as assigned by Manager.
• Bachelor's degree in Computer Science, Computer Engineering or related technical major, or commensurate experience.
• 1-5 years in System Engineer, Systems Development, SRE (Site Reliability Engineering), or Resilience Engineering.
• 1-5 years of server systems debug experience; debugging and root causing complex application platforms.
• Exposure to cloud or virtualization, Docker, Kubernetes (about AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere) is plus.
• Experience with API, OS, Networking troubleshooting (API Request, CPU/Mem profiling, TCP/IP, DNS, routing, switching, firewalls, LAN/WAN or related).
• Interests in contributing towards increasing durability, security, availability and scalability of systems through exploration, diagnosis and remediation.
• Systematic thinking - ability to diagnose interactions between discrete components of system and drive product improvements.
• Familiarity with Linux (Ubuntu, Debian CentOS, RedHat) and Linux namespaces.
• Scripting in Ansible, Shell, Python3, Terraform, Jenkin to automate and operate system.
• Ability to handle and resolve critical customer issues/escalations, including on-call job rotations.
• Hands-on, self-starter and problem-solving attitude.
• Individual thinker and good team player.
• Yearly performance and salary review.
• Bonus based on individual performance and operating results.
• Group Health Insurance.
• Provident Fund.
• Annual Health Check-up.
• Free Fitness membership at NT Tower 2nd floor.
• Office Snacks.
• Annual Holiday Outing.
• Vacation Leave.
• Birthday Leave.
• Training Leave/Course Sponsorships.
• Certification Incentive Program.