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Skills:
Compliance, Problem Solving, Thai, English
Job type:
Full-time
Salary:
negotiable
- Define quality standards of OP department and negotiate with each department head to get agreement.
- Perform effective quality assurance (QA) to manage and monitor performance against the target plan for after sales service team.
- Conduct effective QA analysis, summarize performance and key issues, provide service improvement recommendation and deliver reports to Management.
- Ensure that QA criteria and standard are in accordance with scope of Corporate compliance and local laws and regulations, including OIC and SEC.
- Develop follow up action plan to ensure all agreed actions per auditor's recommendations or compliance's review can finish in target.
- Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
- Manage centralize repository of processes and improve processes to minimize complexities and optimize to promote effective operations.
- Establish and refine operating rhythm of the business process and implementation to improve SLA.
- Identify and implement process governance standard to monitor daily performance and issue investigation.
- Bachelor degree or higher in related fields.
- Experiences in supporting projects in part of data management and analysis.
- Excellence in logical thinking and problem solving.
- Experience in initiate projects and solutions preferred.
- Good Thai and English communication.
- Experience in life insurance or banking industries preferred.
Skills:
Research, Analytical Thinking, Cooperate, Thai, English
Job type:
Full-time
Salary:
฿50,000 - ฿75,000, negotiable
- Study and analyze the enterprise ICT market to find new marketing strategies and opportunities for AIS, such as the market landscape, demand, supply, and competition related to enterprise horizontal products (e.g., 5G, IoT, cloud, data center, data analytics, etc.) and vertical solutions.
- Collaborate with external research partners, vendors, and stakeholders to conduct surveys, market studies, analyze data sources, and generate insights.
- Recognize and extract critical indicators from large and complex data sets to delive ...
- Find opportunities and develop a go-to-market (GTM) strategy by creating awareness and generating leads in strategic vertical industries to apply AIS enterprise products and solutions to their digital transformation and business operations.
- Manage and control telemarketing operations processes of enterprise ICT products and solutions to generate demand and qualifying leads for Marketing Qualified Lead (MQL).
- Master s degree in Business Administration.
- Technical and business background with experience in ICT products/ services.
- At least 3-5 years of experience in relation to enterprise customer marketing or sales.
- Strategic and analytical thinking with excellent problem-solving skills.
- Good communication and presentation skills both in Thai and English.
- Interpersonal skill to cooperate cross-functional teams.
- High self-motivated with growth mindset to drive KPI successfully.
- Able to work under pressure with changing priorities.
- Able to work onsite or remotely and disciplined without direct supervision.
- Marketing Specialist - Data Management and Analysis.
- Maintain existing PowerBI dashboard, weekly and monthly report.
- Support report requests from Enterprise Users such as regular sales team report that provide all details share to seller.
- Raise issues when find out the error or data concerns and resolve the issues with related team such as MIS, Accounting, and IT.
- Data Management, reconcile and upload data of external sources to join data to internal sources and also investigate data when we got any case from Enterprise users.
- Driving new way of works with new initiative with fully understanding E2E of Enterprise Business from engaging, Selling process, aftersales and delivery service.
- Visualize new report on Power BI to analyze corporate business performance such as revenue performance, Customer Usage and ARPU of Mobile and non-Mobile or any reports that help business user drive strategic business.
- Revenue Performance Report Support Incentive Program.
- Open to learning new thing with fast pace. Dare to express SMART THINKING and SHARING IDEA.
- Working experience in Data Analytic area.
- Bachelor s degree with minimum 3 years experiences or higher in Economics, Com Science-Applied Math, Stats, MBA and Marketing or related field.
- Expert in Excel, Power BI, Tableau, SQL, or Python.
- English communication would be advantage.
Skills:
Flash, Negotiation, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Manage.
- High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
- Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
- Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
- Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
- Manage.
- High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
- Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
- Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
- Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
- Requirements/Qualifications(good to have):
- Experience: At least 3+ years of prior experience is preferred.
- Background: Sales & Marketing, Business, Key Account Management, Retail (Offline/Online).
- Skills: Analytical skills, Negotiation skills, Attention to detail, Communication and interpersonal skills, Partnership skills, systematic thinking and problem solving.
- Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership.
Skills:
Data Analysis, Risk Management, SQL, English
Job type:
Full-time
Salary:
negotiable
- Plan and support internal audit strategies in both Cyber Security and Data Analysis aspects.
- Lead a Cyber Security Audit team, ensuring adherence to work standards and reporting to top management.
- Identify potential cyber security risks and develop compelling proposals and recommendations to gain organizational buy-in.
- Conduct internal audits of IT and engineering processes, adhering to professional standards and collaborating effectively with stakeholders.
- Utilize various techniques to gather and analyze data related to the audit plan.
- Assess data, risks, and the effectiveness of the organization's internal control systems.
- Investigate and monitor data for potential issues.
- Present and document audit findings, including data visualizations, in clear and concise reports.
- Master's degree in Computer Engineering, Computer Science, Information Technology, or a related field (preferred).
- Bachelor's degree in Computer Engineering, Computer Science, IT, or a related field (minimum).
- At least 7 years of experience in Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, Data Analytics, or a related field.
- Professional certifications such as CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), or CISM (Certified Information Security Manager) are a strong advantage.
- Strong technical knowledge of Cyber Security Audit methodologies.
- Excellent command of the English language.
- Proficiency in data management concepts like data governance, data analytics, and data security.
- Solid understanding of SQL scripting, Python, Visual C+, and other programming techniques.
- Experience with data visualization tools such as Power BI, SAS Viya, or Tableau.
- Project management and/or team leadership experience is a plus.
Experience:
No experience required
Skills:
Analytical Thinking, Good Communication Skills, High Responsibilities, English
Job type:
Internship
Salary:
฿6,600 - ฿7,000
- Able to intern for a minimum of 8 weeks.
- Able to join one of the following intake periods: June-July.
- Studying bachelor's degree level, 3rd or 4th year.
- Strong academic performance - minimum CGPA of 3.00.
- Active in extracurricular activities.
- Possess a strong desire to learn and succeed.
- Have good interpersonal skills and able to communicate effectively.
- Available Position.
- 1) Data Analytics.
- Gather data from diverse sources, ensuring data integrity and accuracy.
- Oversee the collection, analysis, and dissemination of business data. Develop and maintain reports and dashboards to present key metrics and insights.
- Develop and maintain data quality standards and procedures.
- 2) Developer.
- Supporting QA for testing and/or execute the test which defined by QA.
- Participate in software design and deliver software with quality.
- Research and provide technical recommendation.
- Participate in product development and clarify working scope with the other team members.
- 3) UX/UI.
- Analyze user behaviors, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals.
- Put the user at front and center, validate all your design assumptions by testing or interviewing with the user.
- Collaborate closely with Design and Product leadership to define features and communicate ideas effectively to achieve the right outcome.
- Deliver flows, prototypes, sketches, and high-quality visuals that set the standard for design excellence based on business goals and user needs.
- 4) Strategy.
- Project manage and monitor execution of selected strategic, high-impact projects from CIMB Thai s Forward23+ strategy roadmap in areas of Wealth Management, Cost Optimization, Sustainability etc. e.g. develop project charter, set project cadence, coordinate project meetings and track execution progress.
- Provide research support, data analysis and market assessments to stay up-to-date on industry trends and present findings in relevant leadership meetings/ forums.
- Collaborate closely with CIMB Group counterparts especially Group Strategy to provide key updates pertaining to CIMB Thai s progress on key Forward23+ initiatives / projects at key management committee meetings at CIMB Group.
- 5) Marketing.
- Operate end to end corporate event and special projects of the Bank.
- Operate end to end CSR and social activities / charities in cooperation with all BUs, all branches nationwide, subsidiaries and external agencies both government and private ones.
- Work with regional team on related CSR projects, staff volunteer program, sustainability related.
- 6) Internal Audit.
- Participate in the internal control reviews of operations, processes, and products to ensure the health of the organization and provide reasonable assurance to the stakeholder.
- Identify and highlight the critical process and risks inherent in the organization.
- Provide advisory services in relation to good control system and regulatory requirements to the management and business/support units.
- 7) Legal.
- Conduct legal research.
- Update legal FAQ.
- Prepare contents for legal broadcast.
- Prepare legal training.
- Update legal database.
Experience:
5 years required
Skills:
Financial Analysis
Job type:
Full-time
- Prepare and analyze financial performance of the channel/category s business that you own. This includes analysis of actual results, updating the financial forecast, and budget controls.
- Manage and collaborate with your business partners (e.g. Channel CBD team, BU category team) in providing financial analysis required, e.g. business cases to support decision making, other types of analysis to provide insights and support strategic decisions, etc.
- Participate in core business meetings, provide financial advice and viewpoints, and provide support in meeting preparations as required.
- Co-ordinate with global/regional/local finance teams in matters relating to channel and category business, as required.
- Support other financial analysis for company projects as needed.
- Support in preparing certain reports (e.g. monthly, quarterly, ad-hoc requests for Global reporting submission) as required.
- Bachelor/master s degree, in related field (e.g. Business/Finance/Economics/Accounting/etc.).
- Relevant experiences preferred (e.g. FMCG/Finance Partnering/Auditing/etc.).
- Responsible, Accountable, Cautiousness in ensuring accuracy.
- Analytical skills and sound logic.
- Business-minded, with good financial understanding.
- Agility, flexibility, willingness to learn.
- Skills and Experience you will acquire from the role:
- Understanding of local customer and channel landscape, shopper market insights, category growth strategy, and business portfolio management.
- Financial and business acumen for channel/category specific. Opportunity to go to market visit.
- Strategy development with financial data and analytic.
- Analytical skills and deep understanding of relevant research and reporting tools.
- High level of problem-solving ability, strategic negotiation, and influencing.
- Managing stakeholders and senior management, cross-functions both in person and virtually.
- Change management and strong project management skills.
- Strategic communication and storytelling both English and local language with local CBD/Customer.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills:
Big Data, Contracts, Negotiation, English
Job type:
Full-time
Salary:
฿35,000 - ฿50,000, negotiable
- Analyze consumer buying patterns and predicting future trends based on e-commerce sales big data.
- Sourcing targeted assortment from existing and new suppliers based on wishlist.
- Negotiate on supply price to get a competitive price.
- Review performance indicators (e.g. sales, discount levels, traffic and conversion rate).
- Write reports and forecast sales levels on a weekly and monthly basis for owning categories.
- Pricing and sales management.
- Manage on product pricing to balance sales and margin.
- Own product P&L, responsible for margin.
- Participate in promotional activities and works with traffic team to develop sales for merchandise.
- Inventory Management.
- Manage timely entry and maintenance of purchase orders and final orders.
- Track the status of requisitions, contracts, and orders.
- Ensure availability and order of stocks proportionate to merchandise movements.
- Vendor Management.
- Meet suppliers and negotiate terms of contract.
- Maintain relationships with existing suppliers and sourcing new suppliers for future products.
- Contact suppliers in order or schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problem.
- Key Qualifications:
- 2+ years of working background of sourcing/purchase/retail in related categories.
- Experience in sales and stock management, strong result driving.
- Price negotiation experience and capability in certainr aea, be familiar with industry cost.
- Fluent in Chinese or English communication.
- Strong data analysis skills and knowledge of Microsoft Office.
- Sales Analysis and Forecasting.
- Systems skills (merchandising system, Microsoft applications).
- Hold a bachelor degree.
Skills:
E-learning, Project Management, Multitasking, English
Job type:
Full-time
Salary:
negotiable
- Develop an overall digital transformation strategy and specific plan(s) in line with our global objectives for the technical implementation and full lifecycle of new technology initiatives (for example for communications).
- Lead teams in developing and implementing digital transformation solutions for significant transformation projects. These include solutions for stakeholder involvement, change management, training, communications, organisation design and governance, and culture to help achieve the firm's digitalisation objectives.
- Define prospects for future learning that will allow the application of digital transformational technologies, and develop a digital transformation learning and upskilling strategy and plan(s).
- Connect digital transformation activities with other workstreams and establish effective cooperation with other business units.
- Create training programmes and materials aligned with the firm's strategy and objectives that enable employees to meet client expectations.
- Implement learning programmes using a variety of methods, including coaching and online training, and build relationships with third-party training providers.
- Design digital content courses, learning games, simulations and eLearning courses.
- Assess the success of digital skills development plans and help employees make the most of learning opportunities.
- Bachelor's or master's degree in digital transformation, business innovation, IT for business, computer science, engineering or any related field.
- Minimum of five years' experience in related field.
- Knowledge of effective learning and development methods and experience using various platforms for learning enhancement.
- A high level of adaptability.
- Ability to demonstrate a problem-solving approach to challenges.
- Ability to understand and respond effectively to different business situations.
- Be up to date with the latest technological developments and industry best practices.
- Excellent project management skills.
- Good analytical, interpersonal and communication skills.
- Good command of English, both written and spoken.
- Ability to work well in a team, proactive and good at multitasking.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
Experience:
3 years required
Skills:
Problem Solving, Service-Minded, English
Job type:
Full-time
Salary:
฿20,000 - ฿28,000
- Handle inbound and outbound calls in a professional and friendly manner, adhering to established scripts and guidelines.
- Assist customers with a wide range of inquiries, including account balance inquiries, transaction history, product information, and general banking queries.
- Identify customer needs and recommend appropriate banking solutions, such as savings accounts, credit cards, loans, or investment opportunities.
- Process customer requests, including address changes, statement requests, and account closures, while ensuring accuracy and compliance with banking regulations.
- Resolve customer complaints or issues by providing prompt and effective solutions, escalating complex cases to the relevant department when necessary.
- Stay up-to-date with the latest banking products, services, and industry trends to provide accurate and reliable information to customers.
- Meet individual and team performance targets, such as call quality, customer satisfaction, and average handling time.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
Experience:
2 years required
Skills:
eCommerce
Job type:
Full-time
- Build, manage and develop eCommerce strategy and lead JBP commitment with key customers to achieve Unilever's business objectives both current and new platforms/channels.
- Visualize and strategize promotions and campaigns to improve awareness and drive sale.
- Manage all online activities including campaign and product launch in relation to traffic acquisition, sales and conversion..
- Create business plan and drive weekly/monthly/quarterly reviews of performance against targets.
- Lead and develop digital media strategy plan with internal marketing teams to achieve aligned KPI and goals for each eCommerce partners..
- Define and collaborate clear plan with cross functions: Marketing, Media Performance and other related functions to ensure all campaign and executions are the best to the customers..
- Own and manage P/L.
- Skills and Requirements.
- Minimum 2 to 5 years experience in a eCommerce industry.
- Bachelors degree in Digital Marketing, Business or Business Administration.
- Knowledge of implementing digital marketing concepts such as social media, display, platform campaign and affiliate channels..
- Excellent understanding of UX, web design, customer flow and campaign analysis..
- Understanding of consumer behaviors and industry trends..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.