Experience:

5 years required

Skills:

Sales, Negotiation

Job type:

Full-time

• To achieve and exceed the budgeted sales and gross margin for dealers and contribute to the achievement of the departmental budgets and effectively make use of the merchandise to maximize shelf space at dealer outlets.
• To monitor market out standings and collect payments within time limits per company standards.
• Getting implemented as the sales strategies, controlling, monitoring for daily activities, achieving target-budget and set objective of the company.
• Developing and implementing new sales campaign & promotion, revising existing programs to enhance customer relationship, must travel to various locations as assigned area.
• Market Information / Competitive Intelligence To provide competitor's pricing and market info to the department manager for negotiation with Principals.
• To provide information to the direct supervisor on product movement of all models/brands for optimum stock ordering. Dealer visits, Constantly liaise with dealers to develop rapport and increase sales and maximize gross margin. Dealer Credit worthiness.
• To provide the direct supervisor with all relevant information in order to assess the dealer's credit worthiness and recommend credit limits.
• Responsible for enhancing the sales volume for dealers or wholesalers channels by developing and retaining existing customers.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications Skills and Qualifications Minimum 5 year sales management experience as related field.
• Track record of success motivate and develop passion and sales activities for dealer channels or traditional trade channels.
• Able to work independently, self-motivated & result oriented.
• Able to work within a competitive environment and achieve sales target successfully as well as entrepreneurial spirit along with a desire to be the best in providing our customers solutions.
• Excellent interpersonal and negotiation skill.
• Proactive, dynamic with good interpersonal, communication and presentation skills.

Experience:

No experience required

Skills:

Enthusiastic, High Responsibilities, Good Communication Skills, Service-Minded, Teamwork

Job type:

Full-time

• To be presentable & represent the products & services of the group & its companies when customers arrive at the office.
• To guide & help all visiting customers, suppliers & vendors.
• To initiate in the sales process for potential customers once identified if they are here for purchase.
• To help assist with calls & inquiries & coordinate workflow throughout the office.
• This job requires someone who is fluent in Thai and English.
• This job requires a detail-oriented person.
• This job requires someone who is good at analyzing customers.
• This job requires someone who is confident, professional & can work well under pressure.
• We are looking for someone who has an eager interest to grow further in sales, CRM, business development, assistant or hospitality related roles.
• We are looking for someone who is passionate & wants an opportunity to both learn & grow to the next level as a team together.
• Our hiring policy is simple. We look at your ambition, your attitude, your ability to adapt, your passion, and your motivation to grow.
• We are hiring many positions for both our textile & hospitality segment. If you believe your skills may not precisely align with this position but would still love to work with us, we insist you to please do not hesitate to submit your resume to us, and we look forward to hearing from you!.

Experience:

2 years required

Skills:

Finance, English, Thai

Job type:

Full-time

• Reviewing and approving transactions executed by the operations sector..
• Monitor spreads, market movements, liquidity provider rates, and trading conditions in real time..
• Continuously check external market prices to ensure alignment with industry benchmarks..
• Design and optimize daily fund flow models to support trading operations..
• Work with relevant teams to implement efficient movement of funds across banks, wallets, and service providers..
• Source new customers, contribute to sales growth, and assist in closing deals..
• Build and maintain strong relationships with clients and partners..
• Identify operational or customer pain points and propose solutions using company services..
• Create marketing content, including posts, short videos, clips, and educational materials..
• Assist in revenue analysis, commercial reporting, pricing insights, and business performance tracking..
• Coordinate with other teams to resolve issues promptly. Performing additional related duties and tasks as required..
• Bachelor s degree in Business, Finance, Economics, Marketing, or related field..
• Strong interest in trading, digital assets, fintech, or financial markets..
• Good analytical and numerical skills; detail-oriented..
• Excellent communication skills in Thai and English..
• Ability to work in a fast-paced environment and manage multiple tasks..
• Proficiency in Microsoft Office, especially Excel..
• Creative mindset and familiarity with content creation tools are a plus..

Skills:

Bahasa Indonesia, English

Job type:

Full-time

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

Experience:

No experience required

Skills:

Content Creator, Creative Thinking

Job type:

Full-time

• Create and produce multi-format content (video, photo, graphics, articles) across TikTok, Instagram, Facebook, YouTube, and other platforms.
• Develop strong, standout content concepts aligned with brand identity.
• End-to-end content production: ideation scripting shooting editing posting.
• Monitor performance metrics (Reach, Engagement, CTR, Views, Conversion) and continuously optimize content.
• Stay updated on social media trends, health&wellness insights, and audience behavior to apply in content strategy.
• Build engaging campaigns that strengthen brand visibility and recognition.
• Source, coordinate, and collaborate with suitable KOLs / Influencers.
• Work in an Agile style: fast thinking fast testing fast optimization.
• Collaborate with internal, external team and management to deliver aligned content.
• Plan and manage a structured Content Calendar.
• Work closely with CEO for build to be Hair Specialist Persona.
• 1-3+ years of experience in Content Creation / Creative / Social Media.
• Strong skills in video shooting, photography, and editing (CapCut, Canva Pro, Final Cut, etc.).
• Solid understanding of TikTok, Reels, and current social media behaviors.
• Creative mindset with strong storytelling and concept development skills.
• Ability to work quickly, adapt, and manage multiple tasks.
• Confidence in speaking on camera is a plus.
• Responsible, detail-oriented, and open to feedback.
• Excellent presentation skill.
• Passion for the beauty, health, and wellness industry would be a plus.
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors.
• This position must be providing a portfolio before the interview. **.

Experience:

No experience required

Skills:

Problem Solving, Import / Export, Inventory / Warehouse Management, High Responsibilities, Purchasing, Thai, English

Job type:

Full-time

• Executing & managing purchases for the relevant business units.
• Handling all purchase operations from sourcing, negotiation, shipping & payment.
• Handling both local & overseas suppliers.
• Monitoring inventory levels & preparing order forecast plans for the management team.
• Working alongside the sales department to ensure correct & consistent purchasing patterns.
• Working alongside the accounting department to facilitate arranging payments to suppliers.
• Fluent in Thai & English.
• Experience in purchasing & importing.
• Great teamwork, communication skills & handling pressure.
• Detail-oriented & able to handle complex planning.
• Preference given to candidates with strong knowledge of advanced Microsoft Excel.
• Is This Job for You.
• This job is for someone who has some to high level of experience in purchasing.
• This job is fit for those who want to lead & completely oversee an essential area of business operation.
• This job is for someone who is motivated to solve both regular problems & convert long-term challenges into opportunities.
• Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

Experience:

3 years required

Skills:

Good Communication Skills, Fast Learner, English

Job type:

Full-time

• Aged 25 and above or demonstrate high maturity suitable for managing the CEO s personal and professional life.
• Excellent communication and coordination skills.
• Able to work closely with high-profile individuals with limited availability.
• Adaptable, solution-oriented, and ready to handle unexpected situations.
• Understands when and how to offer support appropriately.
• Familiarity with digital tools and basic AI applications.
• Preferred Personality Traits.
• Calm yet agile under pressure.
• Emotionally mature and respectful of personal boundaries.
• Compassionate, detail-oriented, and discreet.
• Naturally service-minded and proactive.
• Non-reactive, non-judgmental, and professional in challenging situations.
• Eager to grow alongside the CEO for long-term collaboration.

Experience:

No experience required

Skills:

Google Ads

Job type:

Full-time

• Plan and execute media campaigns and budget that drive brand awareness, conversion rate, product launches, all engagement, or other communication objectives..
• Monitor Day-to-day digital campaign, from conceptualization to execution, across social media, and internal team collaborations..
• Optimize paid media performance through data-driven insight, fact, and emerging trends in digital market..
• Evaluate media metric, ensuring alignment with campaign objectives (ROAS and KPIs goals)..
• Analyze and develop all campaign performance key insights, and provide actionable recommendations based on data background to refine media strategies with brand and target audience..
• Work cross-functionally with internal teams. (content, graphic design, customer service) to create new opportunities by engaging across digital platforms, including social media, website, and other digital media..
• Support Marketing Director / Digital Marketing Manager in managing product promote and develop marketing plan direction to meet business objectives..
• Bachelor s degree in Digital Marketing, Business Administration, Marketing, Communication, or related field preferred..
• At least 3 - 5 year experiences in Online and All digital marketing..
• Strong understanding and solid knowledge of all digital and social media platforms..
• (A/B testing, Custom audience, Look A Like, Lead generation, Conversion funnel, and Data management).
• Work with analytical skill along with attention to details..
• Strong strategic thinking, analytical, and project ownership skill..
• Highly collaborative and team oriented, with proactive work..
• Excellent presentation and Intermediate content creation skill..
• Skills in using software: Excel, Numbers, Report..
• Able to multi-task and work well under pressure, fast dynamic..
• Passion for the beauty, health, and wellness industry would be a plus..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..
• This position must be providing an assignment test before interview. **.
• Q: Please explain workings method of all paid advertising platforms (META, TikTok Ads Manager, Shopee Ads, Lazada Ads, Line ads, etc.,) you are familiar with and also provide examples of your work and how you improved performance quality.
• (Please prepare a deck and presentation for the interview day).

Experience:

No experience required

Job type:

Full-time

• Design and create visual content for websites, social media, advertisements, packaging, brochures, and other marketing materials..
• Develop and maintain brand consistency, brand CI across all design projects..
• Design IG grid, website visuals, and product contents to strengthen brand s credibility..
• Collaborate with digital marketing team and stakeholders to understand project requirements and objectives..
• Support special brand opportunities such as creating campaign templates, PR visuals, and event-related materials..
• Use software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) to produce high-quality designs..
• Revise and refine designs based on feedback..
• Stay updated with design trends, industry best practices, and emerging technologies..
• Prepare final designs for production and ensure quality control..
• Bachelor s Degree in Graphic Design, Visual Arts, or a related field..
• Minimum of 3-5 years direct experience in related fields..
• Proficiency in design software (Adobe Photoshop, Illustrator, Canva Pro, Freepik,and etc.).
• Knowledge of UI/UX design, motion graphics, or branding is a plus..
• Knowledge of video editing will be a further advantage..
• Good understanding of typography, color theory, layout, and composition..
• Good creativity, attention to detail, and problem-solving skills..
• Ability to work under tight deadlines and manage multiple projects..
• Good communication and teamwork skills..
• Highly collaborative and team oriented, with proactive work..
• Passion for the beauty, health, and wellness industry would be a plus..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..

Experience:

No experience required

Skills:

Creative Thinking, Work Well Under Pressure

Job type:

Full-time

• วางแผนและควบคุมกระบวนการผลิตคอนเทนต์อย่างเป็นระบบ ตั้งแต่การคิดไอเดีย เขียนบท ควบคุมการถ่ายทำ ไปจนถึงขั้นตอน Post Production โดยเน้นคุณภาพ ความทันสมัย และความสอดคล้องกับบุคลิกของพิธีกร แขกรับเชิญ และเป้าหมายยอดรับชม.
• Research & Trend Analysis.
• ค้นคว้าและวิเคราะห์ข้อมูลอย่างต่อเนื่อง รวมถึงติดตามเทรนด์ทั้งในประเทศและต่างประเทศ เพื่อนำมาพัฒนาคอนเทนต์ให้โดดเด่นและตรงใจกลุ่มเป้าหมาย.
• Budget & Problem Management.
• บริหารจัดการงบประมาณการผลิต พร้อมแก้ไขปัญหาเฉพาะหน้าและอุปสรรคระหว่างกระบวนการทำงานให้ลุล่วงตามแผนและเป้าหมาย.
• Collaboration with Marketing & Sales.
• ทำงานร่วมกับฝ่ายการตลาดและฝ่ายขาย เพื่อวางแผนการประชาสัมพันธ์ จัดทำ Proposal และกำหนดเนื้อหา-แขกรับเชิญให้ตอบโจทย์แบรนด์และสปอนเซอร์.
• Performance Analysis & Competitor Review.
• วิเคราะห์ผลงานย้อนหลัง รวมถึงศึกษาคู่แข่งอย่างเป็นระบบ เพื่อนำมาพัฒนารูปแบบรายการให้ทันสมัยและแข่งขันได้ในตลาด.
• Technology & AI Integration.
• ประยุกต์ใช้เครื่องมือ AI และเทคโนโลยีสมัยใหม่ในทุกขั้นตอนของการผลิต เพื่อเพิ่มประสิทธิภาพ ประหยัดเวลา และสร้างความแตกต่างของคอนเทนต์.
• Other Assigned Tasks.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายอย่างมีประสิทธิภาพและมีความรับผิดชอบ..
• จบการศึกษาระดับปริญญาตรี สาขานิเทศศาสตร์, สื่อสารมวลชน หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านครีเอทีฟและโปรดิวเซอร์ 3-5 ปีขึ้นไป.
• มีประสบการณ์ด้านรายการทอล์ก และ มีความสนใจ มีประสบการณ์เกี่ยวกับคอนเทนต์เรื่องสุขภาพ.
• มี Passion ในการสร้างสรรค์คอนเทนต์ ที่สนุกสนานและมีคุณภาพ.
• เปิดกว้างในการรับฟังความคิดเห็นและ Feedback เพื่อพัฒนา Digital Content ในทุก ๆ Platform.
• มีความเป็นผู้นำในการทำงาน มีทักษะในการนำเสนอและสร้างสรรค์สิ่งใหม่ ๆ อยู่ตลอดเวลา.
• มีพลังงานด้านบวกและทัศนคติในการทำงานที่ดี.

Experience:

No experience required

Skills:

Sales, English, Thai

Job type:

Full-time

• Generate sales leads through franchise acquisition activities, i.e. cold call, prospect conversation, exhibitions, etc.,.
• Own and lead multi-platform franchise prospect engagement activities, i.e. Facebook, TikTok, YouTube.
• Be responsible for delivering sales growth according to the approved budget plan.
• Visit proposed franchise locations and meet with prospective franchisees to discuss minimum and non-negotiable operating standards for their compliance.
• Prepare and complete the franchise contracts after the negotiating phase.
• Deeply understand nature of the business via multiple tools but not limited to customer visits, lead generation program, digital marketing engagement plan, design thinking process, customer centric based analysis, data-driven decision-making process, etc.,.
• Identify business risks and opportunities that result in the most optimum business growth.
• Initiate Browny s Laundromat Business School to create a sustainable brand awareness and long-term relationship with franchise investors.
• Lead in one of Browny Ecosystem s activities, (Browny Ecosystem is the strategic marketing campaign of the company that results in sustainable customer relationship.) i.e. Browny Club, Browny 101, etc.
• Support and seek financial solutions for the prospective franchisee to secure Browny contract.
• Lead a team consisting of in-house interns and outsourced service providers to achieve and deliver business results.
• Generate and plan a new business initiative, marketing plan, and branding initiative.
• Experience in sales and business management will be a big plus.
• Bachelor s degree (Business Administration/Economics/Engineering and any related field is preferred).
• Be analytic yet realistic.
• CAN-DO mindset.
• Super productive and goal driven.
• Be a flexible person in a startup environment.
• Strong interpersonal and communication skills with various-background stakeholders, i.e. clients, construction workers, construction foreman, contractors, etc.
• Willing to travel to project sites nationwide.
• (1-year contract - permanent conversion available ).

Experience:

2 years required

Skills:

ENVI, English, Thai

Job type:

Full-time

• Visit clients and manage sales activities within the assigned territory to achieve sales targets..
• Develop sales plans, present products, and close sales..
• Provide consultation to customers, collect customer and market data, coordinate product delivery, and ensure after-sales service..
• Troubleshoot product usage issues and take responsibility for achieving sales objectives..
• Male or Female, aged 22-35 years old..
• Bachelor s degree in Science or Engineering (any field)..
• Good command of English speaking, listening, reading, and writing..
• Willing to travel and work upcountry as required..
• Possess good interpersonal and communication skills, a pleasant personality, and a strong service-minded attitude..
• High sense of responsibility, patience, and ability to work well under pressure..
• Able to drive a car with a valid driver s license and use it for work purposes..
• Candidates with 1-2 years of sales experience will be considered an advantage..
• Why to apply?
• Join a company with a strong reputation and continuous growth in the industry. Enjoy opportunities for professional development, a supportive work environment, and competitive benefits.

Experience:

3 years required

Skills:

Public Relations, Creative Writing, Thai, English

Job type:

Full-time

• Drafts basic public relations materials including news releases, media alerts, fact sheets and other materials as directed.
• Carries out special and media event planning activities and arrangements as outlined by the public relations specialist.
• Attends weekly meetings with team to update projects and participates in brainstorming sessions.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect and administrative databases. Other tasks include database creation, data entry and update additions and corrections. The intern will provide data output in the form of letters, fax lists, data lists and other reports as requested by account staff.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to printing of materials, renting of audio/visual equipment, photography, graphic arts services or supplying needed products.
• Assists with administrative duties including fax processing, sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned.
• Assists with the management of newspaper and periodical inventories for easy access.
• Performs other activities as assigned.
• The Public Relations Assistant will be a recent graduate with a degree in public relations, marketing, advertising, mass communications or other related program.
• The individual must demonstrate the ability to undertake basic public relations writing assignments (Thai/English), and pose an understanding of basic media relations skills, an ability to interact professionally with clients and good judgment.
• A working knowledge of computers, MS Office and database management software is necessary.
• The public relations assistant will be mentored by the PR Consultant who will help the intern prioritise tasks and focus on multiple projects and deadlines simultaneously.

Experience:

2 years required

Skills:

C#, Amazon AWS, React.js, English

Job type:

Full-time

• preparing teaching materials.
• planning, preparing and researching for training lessons.
• teaching participants on various technical languages such as.NET, CMS, UI, Basic security, N-Tier.
• spending contact time with students on an individual or group basis.
• checking and assessing students' work and giving feedback.
• keeping IT skills and knowledge up to date.
• Skills and Qualifications.
• Diploma or Degree in Computer Science, Information Technology and etc.
• Proven work experience as an IT Trainer, Technical Trainer or similar role.
• Experienced in VB.NET, ASP.NET, C#, MVC, OOP, MSSQL HTML, CSS, Javascript, UI, N-tier, CMS and etc.
• The ability to motivate others.
• A patient and friendly approach to teaching.
• Excellent oral and written communication.
• Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
• https://www.wphdigital.com/notices.

Experience:

1 year required

Job type:

Full-time

• ประสานงานกับบริษัทขนส่ง (3PL) เช่น J&T, Kerry, Deliveree, Grab.
• จัดเตรียมเอกสาร ใบปะหน้า / ปริ้นท์ Label และจัดทำรายการติดตามพัสดุ (Tracking Records).
• ดูแลงานแพ็คสินค้าและประสานการส่งออกสินค้า.
• พูดคุยประสานงานกับทีมเซลล์และทีมดูและลูกค้า เพื่อติดตามสถานะคำสั่งซื้อ.
• จัดทำรายงานและบันทึกข้อมูลใน Excel หรือ Google Sheets.
• สถานที่ทำงาน: โกดังสหไทย, บางพลีใหญ่, สมุทรปราการ (https://share.google/aGIvw95A0nXLn8KaV).
• วันและเวลาทำงาน: วันจันทร์ - เสาร์ เวลา 9:00 - 18:00 น..

Experience:

No experience required

Skills:

High Responsibilities

Job type:

Full-time

• สนับสนุนการดำเนินงานด้าน People และกลยุทธ์ วิเคราะห์ข้อมูล HR เช่น Workforce, Engagement และจัดทำรายงานประกอบการตัดสินใจ ดูแลและอัปเดตข้อมูลในระบบ HRIS ให้ถูกต้อง
• ประสานงานและขับเคลื่อนโครงการด้าน People และทำงานร่วมกับทีมต่างๆ ให้โครงการสำเร็จตามเป้าหมาย
• สนับสนุนการทำงานของ People Manager โดยเตรียมข้อมูล วิเคราะห์เบื้องต้น และสรุปรายงาน จัดทำเอกสารด้านต่างๆ ที่เกี่ยวข้องกับงานบุคลากร
• จัดทำ Presentation, Dashboard และเอกสารประกาศภายใน จัดเตรียมข้อมูลสำหรับการประชุมผู้บริหาร
• ติดตามความคืบหน้าและรายงานผลโครงการด้าน People จัดทำรายงานตามตัวชี้วัดและเสนอแนวทางปรับปรุง.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ ทรัพยากรบุคคล จิตวิทยา หรือสาขาอื่นที่เกี่ยวข้อง
• อายุ 28-35 ปี มีประสบการณ์ตรง 3 ปีขึ้นไปในสายงาน HR, Data Analysis หรือ Project Management ในองค์กรขนาดใหญ่
• มีทักษะการสื่อสารและประสานงานที่ดี ทำงานร่วมกับหลายฝ่ายได้อย่างราบรื่น และนำเสนอข้อมูลต่อผู้บริหารได้อย่างมืออาชีพ
• หากสามารถใช้ AI Tools เพื่อเพิ่มประสิทธิภาพการทำงาน หรือเคยทำงานในบทบาท HRBP จะได้รับการพิจารณาเป็นพิเศษ
• มีทักษะการคิดอย่างเป็นระบบ วิเคราะห์ข้อมูล Workforce, Engagement, KPI ใช้ Tool ที่เหมาะสมกับงาน เพื่อสร้าง Insight และนำข้อมูลไปใช้เชิงกลยุทธ์ได้จริง
• มีทักษะการสื่อสารที่ดีมาก สื่อสารชัด ประสานงานกับหลายฝ่ายที่เกี่ยวข้อง ทำเอกสารและสรุปประชุม มั่นใจในการสื่อสารกับผู้บริหารได้อย่างมืออาชีพ กล้านำเสนอไอเดียและเป็นพาร์ตเนอร์ที่ เชื่อม คนและข้อมูลเข้าด้วยกัน
• มีทักษะในการวางแผน ติดตาม และผลักดันโครงการด้าน People ให้สำเร็จ จัดไทม์ไลน์ รายงาน และใช้เครื่องมือบริหารงานได้พร้อมปรับแผนตามสถานการณ์ มีทักษะบริหารเวลา และความคิดสร้างสรรค์
• มีบุคลิกภาพที่เหมาะสมกับการทำงานร่วมกับผู้อื่น เช่น เป็นคนเชิงรุก ปรับตัวได้ดี เป็นผู้ฟังที่ดี กระตือรือร้นที่จะเรียนรู้ และมีทัศนคติเชิงบวก.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

3 years required

Skills:

Electrical Engineering, English

Job type:

Full-time

• วางแผนและควบคุมงาน.
• งานทดสอบ.
• วิศวกรไฟฟ้าจะถูกส่งไปทำงานในไลน์ผลิตก่อน 3 เดือนเพื่อให้เข้าใจขั้นตอนการทำงานในแผนกผลิต และรู้จักกับวัสดุอุปกรณ์ภายในโรงงาน ก่อนจะถูกแยกออกเป็นวิศวกรแต่ละแผนก ได้แก่ 1.บริหารงานโครงการ 2.ออกแบบประเมินราคา 3.Support Sales.

Experience:

No experience required

Skills:

Creative Thinking, English

Job type:

Full-time

• คิดสร้างสรรค์และดูแลการผลิตวิดีโอคอนเทนต์สองภาษา (ไทย-อังกฤษ) หลายรูปแบบเช่น สัมภาษณ์ เกม และแบบฝึกหัดสนุกๆ ในช่อง THE STANDARD knd (คำนี้ดี) ทั้งคอนเทนต์ทั่วไปและคอนเทนต์สปอนเซอร์.
• วุฒิการศึกษาปริญญาตรีขึ้นไป
• มีประสบการณ์การทำงานด้านคอนเทนต์หรือการเรียนการสอนภาษาอังกฤษ
• มีทักษะภาษาอังกฤษดีเยี่ยมทั้งฟัง พูด อ่าน เขียน (TOEIC 900+, IELTS Band 7+)
• เข้าใจปัญหาและความต้องการของคนไทยที่อยากเก่งภาษาอังกฤษ
• มีความรู้ความเข้าใจเกี่ยวกับการทำงานบนสื่อออนไลน์ ติดตามและทันต่อกระแสสังคมออนไลน์ รวมถึงเสพสื่อได้อย่างหลากหลาย
• มีทักษะการสื่อสารที่ชัดเจน ทั้งการพูดและการเขียน
• ชอบคิดอะไรแปลกใหม่ กล้าลอง กล้าแสดงความคิดเห็น
• พลังงานเยอะ รักการทำงานเป็นทีม เพื่อการทำงานภายใต้กรอบเวลาที่กระชั้นชิด
• สิ่งที่ต้องแนบมาด้วย
• (แนบในรูปแบบลิงก์ในแบบฟอร์มรับสมัครเท่านั้น หากเป็นลิงก์ Google Drive กรุณาเปิด Permission ลิงก์)
• Portfolio รวบรวมคอนเทนต์ ผลงาน หรือกิจกรรมที่ภาคภูมิใจที่สุด
• Resume ประวัติการทำงาน และประสบการณ์ที่ผ่านมา
• คลิปสั้นวิดีโอแนะนำตัวภาษาอังกฤษ 1 นาที
• ผลการสอบวัดระดับทักษะภาษาอังกฤษ.

Experience:

3 years required

Skills:

Research, Market Analysis, Data Analysis, English

Job type:

Full-time

• Organize and coordinate cross-departmental resources, carry out research on topics related to the key development directions of the business, and provide strategic support such as goal setting and strategic advice for the business.
• Cooperate with the Southeast Asian team to conduct market analysis of creator/KOL/celebrities/entertainment industries, understand competitors and find growth points, and formulate related operation strategies.
• Collaborate with other functional teams to drive the optimization of governance, str ...
• Responsible for creator/celebs data analysis, deeply understand business logic, design a reasonable indicator system based on business goals, conduct agile and effective assessment and monitoring of business performance, and give valuable suggestions through in-depth analysis and mining of data.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• More than 3 years of experience in the e-commerce, consulting or creator operation related field.
• Have a deep understanding of the industry's business structure, consumer demand, digitalization and mobile Internet, have good understanding of social e-commerce, content marketing, celebrity e-commerce, and have practical experience.
• Preferred Qualifications:Good judgment and independent thinking ability, excellent communication and external cooperation ability and good expression ability, ensure rapid learning, adapt to changes, result and goal orientation, business thinking.
• Proficient in SQL, skilled use of visualization tools is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.