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Job type:

Full-time

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Madi Paidi Bangkok Autograph Collection, 22 Soi Sukhumvit 53 Sukhumvit Road, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Procesar todos los registros de ingreso de los huéspedes, verificar su identidad, la forma de pago, asignarles una habitación, entregarles y activar las llaves de la habitación. Abrir cuentas precisas para cada huésped según sus requerimientos. Ingresar información sobre el programa de puntos Marriott Rewards. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Obtener los pagos antes de entregar las llaves de la habitación y verificar o reajustar la facturación. Recopilar y revisar los informes, registros y listas de imprevistos diarios. Completar los informes del cajero y los informes de cierre. Brindar indicaciones e información a los huéspedes sobre la manera de llegar a destinos y ofrecer información sobre el hotel. Responder a las solicitudes de los huéspedes contactando al personal apropiado si fuera necesario. Hacer un seguimiento para asegurarse de que se hayan atendido las solicitudes. Procesar todos los medios de pago, comprobantes, desembolsos y gastos. Balancear y entregar los recibos. Computar y asegurar la caja al comenzar y finalizar el turno. Obtener autorizaciones manuales y cumplir con todos los procedimientos de Contabilidad. Notificar a Prevención de Pérdidas o a Seguridad cualquier denuncia de robo presentada por un huésped. Asistir a la gerencia en la capacitación, evaluación, asesoramiento, motivación y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas". Cultivar y mantener relaciones de trabajo positivas, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Cumplir con todas las políticas y los procedimientos de la compañía; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los teléfonos utilizando el protocolo adecuado. Asegurar el cumplimiento de los estándares de calidad. Ingresar y localizar información mediante la utilización de computadoras o sistemas de punto de venta (Point of Sales, POS). Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General.
• Experiencia laboral afín: Al menos 1 año de experiencia laboral afín.
• Experiencia como supervisor: Al menos 1 año de experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Autograph Collection es un grupo de hoteles independientes de 4 y 5 estrellas que aumenta cada día, en el que todos ofrecen experiencias únicas y memorables. Cada hotel se elige cuidadosamente por su calidad, originalidad, carácter atrevido y la habilidad de ofrecer al viajero moderno una amplia variedad de experiencias únicas adaptadas a su estilo personal y sus ganas de aventuras. Todos los hoteles Autograph Collection pretender atraer al Individualista, el cliente objetivo de la marca. El Individualista es alguien que usa los viajes como oportunidad para añadir experiencias a su historia personal; en esencia, selecciona nuestros hoteles él mismo, tanto para los viajes personales como de negocios, porque son mucho más que un lugar para descansar. Al unirte a Autograph Collection, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

Skills:

Vue.js, Nuxt.JS, TypeScript

Job type:

Full-time

• Developing front-end website and architecture design.
• Designing and developing back-end API to support website applications.
• Understand both micro service design and monolith design.
• Designing and developing back-end API to support mobile application.
• Ensuring cross-device optimization for desktop and mobile phones.
• Creating servers and databases for functionality.
• Work with UX/UI designers for design features.
• Team working through a project from conception to finished product.
• Staying updated on developments and programming languages.
• Understand business and customer needs.
• At least 4 year+ experience in Software engineer, Frontend Developer, Backend Developer or others.
• Knowledge of fundamental front-end languages such as HTML, CSS.
• Knowledge of development frameworks such as React, Vue.js, Next.js, Nuxt.js, Nest.js, Typescript and others.
• Knowledge of programming languages such as Golang, Node.js, JAVA, Javascript, Python, C, C++ and others.
• Knowledge of database technology such as MySQL, Oracle, and MongoDB, and others.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (WFA Every Friday).

Skills:

Javascript, TypeScript, Cooperate

Job type:

Full-time

• Build high-traffic user interfaces with JavaScript or Typescript, React and Nextjs.
• Cooperate with skilled developers, product managers, QA s, and designers to ship new components and features.
• Communicate with the backend person in order to integrate API s with Ul.
• Communicate with blockchain developer in order to integrate Smart Contracts with Ul.
• Ability to develop unit testing of code components or complete applications.
• Keep up-to-date with the latest standards and techniques concerning CSS, HTML5, Javascript, Typescript.
• Refine and implement our development standards & best practices.
• Participate in design and code reviews.
• 2+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6. Experience with React is a bonus.
• 2+ years of HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
• Familiar with the concept of responsive web design and able to create great UI that supports different devices and screen sizes.
• Experience in developing front-end solutions on top of high-performance and distributed backend systems.
• Experience in leading the technical architecture of a frontend project.
• Experience mentoring junior developers.
• Strong Knowledge of the software development lifecycle (version control, tooling, testing, etc.).
• Understanding of SEO principles.
• Experienced in software version control such as Git, Source tree, GitLab.
• Experience in agile methodology.
• Experience in Docker.
• Experience in CI/CD.
• Excellent technical and non-technical communication skills.
• Experience with React, Nextjs.
• Experience with unit testing frameworks such as Jest.
• Experience with Blockchain technology.
• Experience with graphic design applications such as Figma.
• Experience with source tool for building UI components such as Storybook.
• Passion for performance debugging and benchmarking.
• BS/MS in Computer Science or a related technical field.
• Technologies.
• React.
• NextJs.
• Redux.
• Redux-Saga.
• Styled-Component, Emotion, Tailwind.
• Css, Less.
• Ant-Design.
• Typescript.
• Eslint.
• Storybook.
• OpenAPI.
• Graphql (optional).

Experience:

1 year required

Skills:

Document administrative, English

Job type:

Full-time

• To handle day to day trade transactions understanding client requirement.
• Perform tasks relating to import and export initiation and settlement business, including L/Cs, Clean and Documentary Collections, Bank Guarantees, trade finance business.
• AML System checking and assessment on trade transactions. * Attention to detail, UCP600;.
• Process Import & Export Transaction.
• Process fee collection and interest as bank s announcement.
• Accurate process ordinary transactions relating to advising amendment and cancelllation of import and export leeter of credit and ensure work accomplishment in strict compliance with international chamber of commerce rules and bank's policies and procedures.
• Co-ordinating with client/Corr Banking for getting the queries raised by Trade Finance.
• Attending to front-end rerquirement of corporate customer.
• Support team for a miscellaneous task or additional assignments such as filing documents.
• Support Trade Finance Product for growth business.
• Bachelor s Degree Major in Banking / Finance /Accounting/Economics/Business or any relate field.
• At Least 1-3 years experience of Banking Industry.
• Have knowledge in international business.
• Good conmand of English also writing and verbel communication skills.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Skills:

Javascript, Digital Marketing, Google Analytics

Job type:

Full-time

• Optimize our website and landing pages for search engines, ensuring relevant keywords, meta tags, and content are effectively utilized to improve organic rankings and drive qualified traffic.
• Develop and maintain responsive, user-friendly, and SEO-optimized websites and landing pages using HTML, CSS, and JavaScript.
• Analyze and report on the performance of digital marketing campaigns using tools such as Google Analytics, Adobe Analytics, providing insights and recommendations for o ...
• Collaborate with internal stakeholders to align digital marketing efforts our objectives and customer needs.
• Stay up-to-date with the latest digital marketing trends, web development best practices, and technologies, and proactively identify opportunities to enhance our digital presence and customer engagement.
• Bachelor's degree in Marketing, Business, Computer Science, or a related field.
• 3+ years of experience in digital marketing, with a strong background in web development (HTML, CSS, JavaScript) and SEO.
• Proficiency in front-end web development technologies, including HTML5, CSS3, JavaScript, and responsive web design.
• Strong understanding of digital marketing channels, including search engine optimization (SEO),.
• Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and SEO platforms.
• Excellent written and verbal communication skills, with the ability to create compelling and persuasive content.
• Strong analytical and problem-solving skills, with the ability to derive actionable insights from data.
• Experience in managing multiple projects and meeting deadlines in a fast-paced environment.
• Knowledge of the business banking industry and familiarity with financial products and services is a plus.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank s policy.

Skills:

Full Stack, Web Services, PHP, English

Job type:

Full-time

• an all around developer.
• develop front-end, back-end, web services, and mobile apps.
• React JS, Amper, PHP, HTML, HTML5, CSS, RESTful, APIs, JavaScript, Angular, Python, Nodejs, UX/UI etc.
• Bachelor s Degree or higher in Computer Engineering, Computer Science, Information Technology or related fields.
• Some experiences in web or mobile application programming, fresh graduate with related experience are welcome.
• Highly motivated and able to deal and handle difficult situations and work under time constraint.
• Develop and maintenance of pragmatic high quality software to support business requirements.
• Work with Technology team to build a maintainable technology infrastructure including build & testing environment.
• Compose System design documents such as database diagram, user manual.
• Good Command of spoken and written English is a plus.

Skills:

Accounting, Java, SAS

Job type:

Full-time

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Gather, interpret, and analyze massive volumes of data and apply financial, statistical, accounting, and computer forensics skills to provide cost-effective, proactive strategies and solutions to complex business disputes.
• You'll be responsible for front-line client services, including;Collection of electronic data and digital evidence using forensic technology tools and procedures.
• Recovery of corrupted digital information or deleted digital evidence using PwC's proprietary forensic techniques,.
• Examination of digital evidence to discover facts and validate the allegations.
• Analysis of information stored in the database using forensic analytical tools to discover trends, patterns, anomalies, potential red flags of fraud, and other insights.
• Developing and implementing the information management systems, which allow clients to manage the data.
• Delegate to others to provide stretch opportunities and coach to help deliver results.
• Develop new ideas and propose innovative solutions to problems.
• Use a broad range of tools and techniques to extract insights from from current trends in business area.
• Review your work and that of others for quality, accuracy and relevance.
• Share relevant thought leadership.
• Use straightforward communication, in a structured way, when influencing others.
• Able to read situations and modify behavior to build quality, diverse relationships.
• Uphold the firm's code of ethics and business conduct.
• Preferred skills.
• Experience in programming on various platforms e.g. JAVA, Visual Studio, NET and C++, using data manipulation tools and/or RDBMS driver.
• Knowledge of these technologies: CAAT (Computer Assisted Auditing Technologies), ACL, SAS and ERP Systems.
• Strong interpersonal skills and a demonstrated ability to work in team environments and client-facing situations are essential.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• Yes
• Job Posting End Date.

Skills:

Scrum, Coordinate, English

Job type:

Full-time

• Manage and drive the delivery of complex digital banking implementation projects.
• Manage client and vendor teams in an agile delivery to drive outcomes.
• Manage the program office of the transformation office.
• Manage vendor team for testing, development and other activities.
• Support the sales process and proposal development for digital banking projects.
• About you.
• Deep knowledge of digital banking architectures and architecture approaches.
• Experienced in delivering banking project including front-office transformation, core banking replacements.
• Experienced in delivering successfully in a multi-vendor environment.
• Proven track record of delivering complex digital.
• Experienced in delivering projects agile.
• Deep understanding of technology solutions in the digital banking domain.
• Certified scrum master and/or project manager with experience handling multiple projects simultaneously.
• Language skills in at least one regional language other than English.
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams.
• Excellent verbal, written communication and interpersonal skills with stakeholders at all levels.
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms.
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

Skills:

Research, Coordinate, Thai, English

Job type:

Full-time

• Manage and drive the delivery of complex implementation projects relate to IFRS 9, IFRS 17, and the Basel II & III Accord requirements.
• Manage client and vendor teams in a agile delivery to drive outcomes.
• Manage the program office of the transformation office for.
• Manage vendor team for testing, development and other activities.
• Support the sales process and proposal development for digital banking projects.
• Proactively identifying and pursuing opportunities for further business and team growth.
• Demonstrated ability to mentor, manage and guide a team with diverse skill sets.
• Work closely with the engagement team and manager while understanding individual responsibilities and deliveries.
• Lead thought leadership groups and research and development activities as appropriate.
• Supporting Directors and Partners in the development of the Risk Consulting team across South East Asia.
• Preferred skills.
• Bachelor's degree or above qualification.
• Experienced in delivering banking project including front-office transformation, core banking replacements.
• Experienced in delivering successfully in a multi-vendor environment.
• Deep understanding of technology solutions in the FS domain.
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams.
• Excellent verbal, written communication and interpersonal skills with stakeholders at all levels both in Thai and English.
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms.
• Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
• Minimum years experience required.
• 10+ years of relevant experience, of system implementation of financial or risk management solutions, data management, data integration, system or application deployment, technical test strategic and planning, data or application migration, system operation and performance optimization or other relevant experiences in IT solutions of banking or financial industry.
• Experience in software proposing, proof of concept, system architecture design for middle to enterprise system.
• Experience of system integration, or application development on cloud platform such as AWS, MS Azure.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

4 years required

Skills:

Agile Development, Software Development, Full Stack

Job type:

Full-time

• Work across the front end apps development, building highly scalable distributed solutions that enable positive user experiences and measurable business growth.
• Develop new features and infrastructure in support of rapidly emerging business and project requirements.
• Assume leadership of new projects, from conceptualization to deployment.
• Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities.
• If you're also familiar with Agile methodologies, we'd like to meet you.
• Work with development teams and product managers to ideate software solutions.
• Design client-side architecture.
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.
• Work with data scientists and analysts to improve software.
• Managing the complete software development process from conception to deployment.
• Maintaining and upgrading the software following deployment.
• Managing the end-to-end life cycle for the production of software and applications.
• Overseeing and guiding the analyzing, writing, building, and deployment of software.
• Overseeing the automated testing and providing feedback to management during the development process.
• Modifying and testing changes to previously developed programs.
• Who are we looking for?.
• At least 4 years of experience as frontend engineer.
• Proven experience as a Full Stack Developer or similar role.
• Experience developing react based web and native mobile applications for iOS (swift) and Android (Flutter).
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of JavaScript frameworks (e.g. Angular, React, Node.js).
• Familiarity with databases (e.g. MySQL, MongoDB).
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in Computer Science, Statistics or relevant field.

Skills:

Excel, Visio, Good Communication Skills, Thai, English

Job type:

Full-time

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a financial services organization (core banking solution implementation, technology / digital integration, cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• Preferred skills.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across financial services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• Good communication skills in Thai and English.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• It will be an added advantage if you have basic competency in the following:
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate / Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Skills:

NoSQL, SQL, DB2

Job type:

Full-time

• Working on the end to end feature development and solving challenges faced in the implementation.
• Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
• Being eager to learn new technologies and implementing the same in feature development.
• Required Technical and Professional Expertise Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.
• Use IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability.
• Work with a variety of relational and NoSQL databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery).
• Work across the entire system architecture, from backend to front end, to design, develop, and support high quality and scalable products.
• Preferred Technical and Professional Expertise Design and develop a new modern application or sustaining a legacy application.
• Have flexibility to work across architecture - building both front end and backend.
• Proficient in one of the programming languages like Java, Ruby, Python, Javascript, HTML, CSS.
• Have knowledge of modern frameworks such as Angular or React.js and exposure in writing RESTful APIs using Microservices architecture and Spring Boot framework.
• About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
• The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time - hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
• People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills:

Research, Industrial Design, Usability Testing

Job type:

Full-time

• Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience - Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.
• Defining key UX and organizational measurements used to track and prove the initiative delivers positive outcomes for both users and the business.
• Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
• Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
• Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process.
• Embedding design practices within organizations to create a sustainable approach to service the needs of the user.
• Responsible for ensuring that all insights and ideas are consolidated into a holistic product/service vision (e.g in form of a Golden Thread).
• Research future trends and gather stakeholder expectations and goals.
• Enable and facilitate co-creation to derive ideas and potential solutions (providing creative methods, collaboration environment, workshop agendas, etc.).
• Create User Journeys and Service Blueprints, using systems thinking to identify root causes and prevent merely treating symptoms.
• Link user empathy with the business and organizational empathy.
• Translate insights and ideas into a compelling story.
• Utilise the process of iterative design to understand user interactions and enhance user satisfaction by improving the usability and accessibility provided when interacting with a system, product or service.
• Required Technical and Professional Expertise A bachelor's or master's degree in a relevant field such as Service Design, Interaction Design, User Experience (UX) Design, Industrial Design or a related discipline.
• Experience in design thinking methodologies, human-centered design, or other relevant design frameworks.
• Have prior working experience of 8 years or more.
• Proficiency in design tools such as Figma or other relevant software.
• Ability to create wireframes, prototypes, user flows and other design artifacts to visualize service concepts and improvements.
• Experience conducting user research, including interviews, surveys, usability testing and other methods to gather insights.
• Ability to analyze complex service ecosystems and identify opportunities for improvement.
• Skill in synthesizing research findings and data to inform design decisions.
• Understanding of banking business and its processes to align service design efforts with broader organizational objectives.
• Experience with design sprints, customer journey mapping and other design thinking techniques.
• Knowledge of coding languages and front-end development can be beneficial for prototyping and collaborating with developers (not mandatory but is a plus).
• Preferred Technical and Professional Expertise
• As the above
• About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Wonder if IBM is the one for you?: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
• Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer? About IBM: IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMAbout IBM Digital Talent for Business
• IBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
• The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
• People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills:

NoSQL, SQL, DB2

Job type:

Full-time

• Working on the end to end feature development and solving challenges faced in the implementation.
• Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
• Being eager to learn new technologies and implementing the same in feature development.
• BLUETH_23
• THDT24
• Required Technical and Professional Expertise Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.
• Use IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability.
• Work with a variety of relational and NoSQL databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery).
• Work across the entire system architecture, from backend to front end, to design, develop, and support high quality and scalable products.
• Preferred Technical and Professional Expertise Design and develop a new modern application or sustaining a legacy application.
• Have flexibility to work across architecture - building both front end and backend.
• Proficient in one of the programming languages like Java, Ruby, Python, Javascript, HTML, CSS.
• Have knowledge of modern frameworks such as Angular or React.js and exposure in writing RESTful APIs using Microservices architecture and Spring Boot framework.
• About Business UnitIBM Digital Talents For Business
• is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
• The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time - hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
• People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.