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Customer Service, Associate (Thailand Team)

atPomelo Fashion

Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service Supervisor.

Responsibilities

Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call.

Deliver an exceptional service throughout all contact channels to customers.

Be able to handle all requirements to meet the customer expectation.

Have a sense of positive judgment and be able to take ownership.

Going above and beyond to make each customer happy.

Qualifications

At least 1-year working experience in a customer service related function.

Be able to work in shift time, day off and public holidays.

(Available for evening shift will be preferred evening shift allowance will be provided)

Having a strong service mind, positive thinking and can do attitude.

Enthusiastic and adaptable.

Strong communication and interpersonal skills.

Good command of speaking and written in English and Thai.

Be able to work immediately is preferred.

Benefits

High impact role in a fast-growing startup, with room to grow.

Free Lunch - 3 days per week!

Fun and casual office working with both Thai and international employees.

Flat organizational structure where teamwork is valued

Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Customer Service
Job type
  • Full-time
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Company overview

Size:50-100 employees
Industry:Clothing / Textile
Location:Bangkok
Website:www.pomelofashion.com
Founded in:2013
Ranking:2/5

Founded in 2013, Pomelo (www.pomelofashion.com) is a vertically integrated e-commerce brand providing a top notch online shopping experience for fashion and apparel. With operations in Bangkok, Singapore, Indonesia and Seoul, we’re at the forefront of the retail transformation taking place throughou ... Read more

Why join us: Read more about what is it like working at Pomelo: http://www.workventure.com/บล็อก/พาไปดูเบื้องหลัง-pomelo-fashion At Pomelo, no matter what the role is, everyone is someone who: - Is open to new ideas and always strives to learn and improve themselves - Exceptional attention to detail and can ... Read more

Job location: Phra Khanong
Head office: 3886/2 Rama 4 Road, Phrakanong, Bangkok
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WorkVenture gives you an inside look at what it's like to work at Pomelo Fashion, office & team photos, reviews and more. This is the Pomelo Fashion Company Page. All content is posted anonymously by employees currently or previously working at Pomelo Fashion.Apply to Prompt InstituteApply to UOBApply to PlanforfitApply to wv