Icon
View all

This job has expired

Merchant Engagement Assistant Manager

atGrab
Job Description
Life at Grab:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
The Day-to-Day Activities
  • Driving engagement through merchant journey within GrabFood & GrabMart
  • Oversee communication strategy through various channels to improve channel efficiency
  • Collaborate cross-function to drive equipped merchant metrics throughout long tail segment
  • Vigilant in identifying root cause for merchant related issues
  • Evaluate efficiency of business procedures according to organizational OKRs and apply improvements
  • Good time management to deliver multiple projects at the same time. Able to follow through to ensure excellent quality of execution.
The Must-Haves
  • Bachelor's degree in Business Administration, or related fields.
  • At least 2 years of experience in merchant engagement
  • Experience with crisis management
  • Excellent project management and presentation skills
  • Data driven mind set to drive, track, and improve processes
  • Be positive and energetic and able to motivate others
  • Strong leadership, team management, presentation and communication skills
Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time
  • apply job Grab
  • apply job Grab 1
  • apply job Grab 2
  • apply job Grab 3
  • apply job Grab 4
  • apply job Grab 5
  • apply job Grab 6
  • apply job Grab 7
  • apply job Grab 8
  • apply job Grab 9
  • apply job Grab 10
  • apply job Grab 11
  • apply job Grab 12
  • apply job Grab 13
  • apply job Grab 14
  • apply job Grab 15
  • apply job Grab 16
  • apply job Grab 17
keyboard_arrow_right

Company overview

Size:2000-5000 employees
Industry:Mass Transportation
Location:Bangkok
Website:www.grab.com/th
Founded in:2012
Ranking:4/5

Grab Thailand believes in a strong social mission to improve the lives of taxi drivers and passengers in Thailand, as well as to revolutionise the Thai taxi industry. Please join us at Grab in making a difference in Thailand. At Grab, we believe in driving change. We don’t build stuff just becaus ... Read more

Why join us: At Grab, we do what we love, and love what we do. Data-driven, passion-fueled – this is how we create cutting-edge Grab awesomeness. We will fly shortlisted applicants from around the world to meet with us at Grab.

Head office: เลขที่ 1575/1 อาคารชัยสงวน ถนนเพชรบุรีตัดใหม่ แขวงมักกะสัน เขตราชเทวี กรุงเทพฯ 10400
Display map
Home>Search All Jobs>Apply to Grab>

Benefits

  • Professional development
  • Employee discount
  • Five-day work week

Jobs you may like

WorkVenture gives you an inside look at what it's like to work at Grab, office & team photos, reviews and more. This is the Grab Company Page. All content is posted anonymously by employees currently or previously working at Grab.PinterestLuxury Hotels-1Luxury Hotels-3Luxury Hotels-15