Commitment to excellence is part of UPS's wining philosophy. It's no surprise then that UPS has been rated the "World 's Most Admired" mail, package and the freight delivery company in a Fortune magazine survey for the fourth consecutive year, So, if you share the same commitment to excellence, come join UPS – the world's largest package and document Delivery Company.

Job Responsibilities:

• Handle and provide solutions to customer complaints, claims, service
• guarantee requests in a timely an accurate manner
• Handle incoming calls for pick – up, price quotation, service information,
• complaints, etc
• Identify and record complaints on service issues
• Update record, follow – up and feedback customers
• Recommend solutions to service concerns / problems to higher authority
• To follow the company's rule & regulations strictly
• Update of customer database in the CSTC automated system

Qualifications:

• Bachelor degree in any field
• Very Good command of English
• Patient and pleasant personality
• Good telephone manners and Service Minded.
• Computer literate with good typing skill
• Able to work at UM Tower, BKK (Near Airport Link Ramkhamhaeng Station)
• Able to work in shift and on Saturday.