Big C Ecommerce Project Manager will be responsible for managing and delivering projects with objective to drive sales growth and customer acquisition for www.bigc.co.th. This position will be Customer Champion, working closely with Digital Tech & Transformation team to deliver new features, functions or enhancements; and related internal teams to offer new products/ services that satisfy users/ customers.

ESSENTIAL FUNCTIONS

• Research and gain insights on online / omni channel consumer behaviors and constantly conduct competitor analysis to constantly improve website functions, features, offerings and user experience in different customer segments
• Initiate and lead ecommerce projects to deliver and maximize sales growth and customer acquisition by developing new functions, features, product or service projects for online customers both B2C and B2B segments
• Work with cross functional teams including Tech, Marketing, Operations, Merchandise teams to take the plans into execution
• Responsible for development/presentation (both written and verbal communication) of proposals/RFP
• Work with potential partners to negotiate contracts, set expectations for agreements and follow up to execution program
• Monitor progress to plan as required, and prepare contingency plans to ensure objectives are satisfied
• Proactively identify opportunities for process improvement, and work cross-functionally to execute those improvements

POSITION QUALIFICATIONS

• Bachelor’s degree or higher in Business Administration, Marketing, Engineering or related fields. 
• 3-5 years of experience in eCommerce or Retail business supporting the online channel in the function of project management, product management.
• Able to communicate well in English both written and speaking.
• Experience in managing / prioritizing multiple projects daily.
• Has high-level of business acumen and financial management.
• Has understanding of online consumer behavior, online/ ecommerce trends, ecommerce performance metrics.
• Strong interpersonal skill to collaborate closely with different functional areas.
• Results driven and solution oriented, Energized by a dynamic, fast-paced work environment.
• Has entrepreneur spirit and is a self-starter with sense of urgency.